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Desktop Support Engineer L1

Desktop Support Engineer L1

Rg Techsol

1 - 3 years

2 - 3 Lacs

Bhuj

Posted:1 day ago| Platform:

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Skills Required

OS Installation O365 Admin IT Support Outlook Configuration Windows Installation PC Assembling Windows Troubleshooting Desktop Support Ticketing Tools Printer Troubleshooting MS Office Outlook Hardware Troubleshooting Network Printer Installation

Work Mode

Work from Office

Job Type

Full Time

Job Description

Address user tickets regarding hardware, software, and networking issues. Walk customers through installing applications and computer peripherals. Conduct remote troubleshooting and provide clear technical instructions. Customize desktop applications to meet user needs. Record technical issues and solutions in logs. Follow up with clients to ensure their systems are functional. Report customer feedback and potential product requests. Help create technical documentation and manuals. What We Offer: Competitive salary and benefits package. Opportunities for professional development and career advancement. A collaborative and supportive work environment.

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Rg Techsol

www.rgtechsol.com

Information Technology

Silicon Valley

50-100 Employees

6 Jobs

Key People

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