Posted:1 day ago|
Platform:
Work from Office
Full Time
Provide technical support to customers via phone, email, and remote sessions.
Escalate complex issues as per standard operating procedures.
Document solutions and create knowledge base articles.
Collaborate with internal teams and share best practices to improve issue resolution.
Maintain regular follow-ups with customers, providing updates and action plans.
Experience in troubleshooting and resolving networking problems in enterprise environments.
Hands-on experience with VMware (vSphere, ESXi, vCenter).
Golden Opportunities
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