Network operations Engineer

Overview:

Network Operations Engineer supports engineering implementation(s), hardware and software standards including but not limited to Network routers, switches, VPN (B2B) devices, IP address management tools, Firewalls, Load Balancers, and data centers. The Network Operations Engineer is responsible for the overall monitoring and maintenance of network routers, switches, and other appliances for the network Infrastructure systems. Ensures reliability, scalability, and availability of network services.

The Network Operations Engineer will:

• Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS)
• Perform day-to-day operational support, implementation, and maintenance of the network infrastructure and data center environments
• Troubleshoot and resolve network performance, connectivity, and configuration issues.
• Perform network maintenance and system upgrades including service packs, patches, hot fixes, and security configurations
• Troubleshoot hardware such as Network routers, switches, modems, network interface cards, Firewalls, VPN, Load Balancers and so on. Assess and make recommendations for improvement.
• Monitor performance and ensure system availability, reliability, and capacity
• Monitor system resource utilization, trending, and capacity planning
• Coordinate with engineering and other staff members on issues related to existing infrastructure and new implementations
• Meet with customers to determine needs and implements solutions to address issues
• Ensure reliability, scalability, and availability of network services
• Conduct research into networking issues and products as required
• Has ownership and accountability for tasks and projects.
• Provide 24x7 on call support on a rotating basis; after-hours and weekend work

Technical Experience & Qualifications:

• 2+ years experience with Data Networks, Firewalls, VPNs, and Load Balancer
• Professional Network Certification a plus- CCNA or equivalent
• Experience with data center implementations
• Working knowledge with designing and implementing large, multi-protocol enterprise-wide networks, network security, network standards, TCP/IP protocols and associated monitoring and engineering tools
• Working knowledge with Enterprise Ethernet Switching (Spine-Leaf)
• Working knowledge with enterprise-class networks, switches, routers, firewalls, and load balancers
• Working knowledge with Service Provider Networking Technologies(L3VPN/L2VPN/EVPN)
• Familiar with IP Addressing (CIDR/IPv4/IPv6)
• Working knowledge and understanding of networking protocols (e.g., TCP/IP, UDP, DNS, ARP, ICMP, IPSEC, HSRP, BGP, OSPF, EIGRP, 802.11, QoS, SSL/TLS, SSH, Ciphers)
• Strong troubleshooting skills using network monitoring tools and packet analysis (SolarWinds, Wireshark, etc.)
• Experience managing and configuring enterprise-wide LANs, WANs, WLANs, etc.
• Solid understanding of reliability, scalability, and availability of network services
• Knowledge and understanding of system flow charts, data processing concepts, and telecommunications principles
• Solid interpersonal and communication skills, both verbal and written with strong customer service orientation
• Ability to interface effectively with management, which include business and technical teams
• Associates and/or bachelor s degree preferably in Computer Science, Information Technology, or a related field
• Strong organizational, time management and judgment skills with the ability to set goals and maintain high quality work standards
• Strong attention to detail and ability to identify, analyze and resolve issues
• Ability to meet deadlines, schedules, and budgeted costs