Job Title: Senior Support Engineer Experience: 10+ Years Location: Vasai to Palghar Job Key Responsibilities: Handle escalated technical support cases from Tier 1 & Tier 2 teams. Diagnose and troubleshoot advanced software, hardware, and networking issues. Collaborate with development, QA, and product teams to resolve bugs and improve system stability. Analyze trends and root causes to implement long-term solutions. Maintain and update documentation, FAQs, and knowledge bases. Provide on-call support as needed and lead incident response during critical outages. Train and mentor junior engineers and support staff. Recommend process improvements and automation strategies to reduce ticket volume. Assist with implementation of new support tools and systems. Job Type: Full-time Pay: ₹600,000.00 - ₹1,000,000.00 per year Schedule: Day shift Work Location: In person

More Jobs at Theorynine Technologies pvt ltd

Network Engineer

Vasai

10.0 - 10.0 yrs

INR 6 - 10 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Network Interview Now

My Connections Theorynine Technologies pvt ltd

Download Chrome Extension (See your connection in the Theorynine Technologies pvt ltd )

Download Now

Theorynine Technologies pvt ltd

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Bookmarks

Network Engineer

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

More Jobs at Theorynine Technologies pvt ltd

Mock Interview

Download Chrome Extension (See your connection in the Theorynine Technologies pvt ltd )

RecommendedJobs for You

Network Engineer

Network Engineer

Network Engineer

Network Engineer

Network Engineer

Network Engineer

Network Engineer

Network Engineer

Network Engineer

Network Engineer

Login to

Please Verify Your Phone or Email

Confirm Action

Contact Us

Search

Profile

Bookmarks

Personal Settings

Network Engineer

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

More Jobs at Theorynine Technologies pvt ltd