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network monitoring troubleshooting resolve security support technology report service analyze data communication management routing switching wan ip bgp eigrp ospf vrrp

Work Mode

On-site

Job Type

Full Time

Job Description

Network 8- 10 Years Hyderabad To lead Network monitoring and complex troubleshooting activities over supported network/IT Infrastructure covering multi-vendor and multi-site large enterprise environment . · Lead all critical P1/P2 incidents reported by business and collaborate with other technical SMEs on all incidents affecting production systems. · Troubleshoot and resolve network and Security incidents, Coordinate with wider team (onsite and offshore), OEM support teams to resolve issues. · Lead technical discussions and have up to date knowledge on the latest industry trends and technology. · Measure, report and Maintain all service delivery KPIs / SLA as defined in the service contract. · Analyze data relationships and dependencies, business and service delivery processes and communication needs regarding existing and new systems. · To raise equipment, Return Material Authorizations (RMAs) and to track these through to problem resolution. · Follow up on problem management and investigate workarounds and permanent fixes for reoccurring incidents. · Executes activities safely in accordance with the relevant Technology and HSE Standard . · Mandatory to have skills/experience (Apply only if you have experience as mentioned below) : In depth knowledge in Networking- Routing, Switching, LAN, WAN, SDWAN · IP Routing protocols BGP, EIGRP, OSPF, VRRP, LDP,RSVP, STP, RSTP, Show more Show less

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Tata Consultancy Services
Tata Consultancy Services
www.tcs.com

Information Technology and Consulting

Thane

500,000+ Employees

2710 Jobs

    Key People

  • Rajesh Gopinathan

    CEO and Managing Director

  • K. Krithivasan

    Incoming CEO

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