Network Engineer L1

As a Network Engineer L1 at our company in Indore, your role will involve: - Monitoring and maintaining data centre network infrastructure, which includes routers, switches, firewalls, and load balancers. - Responding to network alerts and support tickets promptly, ensuring timely resolution and escalation if needed. - Performing routine checks to ensure network health, availability, and performance. - Assisting in configuring and deploying Layer 2/3 networking devices under supervision. - Troubleshooting connectivity issues across customer racks, internal systems, and cloud services. - Documenting incidents, changes, and system updates as per SOP and internal compliance requirements. - Coordinating with vendors, ISPs, and internal teams for issue resolution and upgrades. - Assisting in implementing network security best practices such as ACLs, VLAN segmentation, and basic firewall rules. - Maintaining inventory and documentation for all network assets and patch panels. Qualifications and Skills required for this role: - Bachelor's degree in Information Technology, Computer Science, Electronics, or a related field. - 2 years of experience in network operations, IT support, or a similar role. - Familiarity with hardware like Cisco, Juniper, Mikrotik, or Ubiquiti devices is preferred. - Strong problem-solving, documentation, and communication skills. - Willingness to work in 24x7 rotational shifts as per data center requirements. If you are interested in this role, kindly share your resume at recruitment@rackbank.com. Please note that the job types available for this position are Full-time, Permanent, and Internship. The preferred education level is a Master's degree, and the preferred total work experience is 2 years. The work location is in person.,