Network-Datacenter Management Systems Integration Sr Specialist

NTT DATA, Inc.

5 - 10 years

8 - 13 Lacs

bengaluru

Posted:6 days ago| Platform:

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Skills Required

data warehousing sql etl data integration informatica python data analysis oracle data analytics data migration business intelligence sql server plsql tableau data modeling ssis aws unix

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are currently seeking a Network-Data Center-Datacenter ManagementSystems Integration Senior Specialist to join our team in Bangalore, Karntaka (IN-KA), India (IN).

General Cisco Support Engineer

Responsibilities

Troubleshoot: Identify and resolve complex network and product issues
Provide support: Provide technical support to customers over the phone, email, or chat
Escalate issues: Move unresolved issues to the appropriate internal teams
Document issues: Log issues and solutions in a database
Train customers: Provide training on new systems and products
Monitor networks: Monitor networks for faults and ensure they meet business needs
Plan improvements: Plan for future improvements and suggest IT solutions
Ensure compliance: Ensure all IT meets industry standards
Provide security: Oversee the security of systems and install antivirus protection
Solves product and network problems of high complexity by quickly isolating and resolving issues.
Increase customer network uptime by providing independent consultation to solve complex network and product problems.
Single point of contact for network problem resolutions - manage, troubleshoot, and resolve issues.
Submits complete and correct defect reports in area of expertise.

Skills

Good communication skills
Strong analytical skills
Ability to troubleshoot technical issues

Relevant Experience 5+ Years

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