Netskope proxy L1

Job Description

Overall 2-6 years’ experience in network security with at least 2 years in managing PROXY solutions

Proficiency with management PROXY

Experience in working with Windows, Linux, Unix environments

Knowledge and understanding of policies and exceptions

Experience in packet capture, analysis, and troubleshooting tools

Product knowledge of PROXY solution.

Incident, problem, service request management, change management, configuration management &capacity management of PROXY Setup

Assist in Day to Day BAU MACDs, configuration changes

Proactively utilize network monitoring tools to isolate events before service degradation occurs

Supporting incident monitoring and incident analysis/response initiatives

Coordinate with users to ensure timely and satisfactory resolution for any trouble tickets, troubleshooting layers 1, 2, and 3 of the OSI Model.

Troubleshooting network, transport, session, presentation and applications layers

Applying security patches as required

Conducting daily performance checks on devices, periodic audits and compliance

Performing immediate troubleshooting as the situation dictates for any network outages as reported by users, sensors, and/or operational personnel

Deploying and maintaining access and security policies for PROXY solutions.

Maintaining service levels of day-to-day configuration, administration and monitoring of the network security infrastructure in a 24/7 NOC

Co-ordination with OEMs for TAC support, RMA, replacement & and reconfiguration of PROXY.

Device configuration back-up as per the agreed schedule

Excellent verbal and written communication skills

Maintaining service levels for all incidents received in the respective queue.

Ability to work in a fast paced environment and flexibility to learn and adapt.

Thanks
Anjali VarmaContact No. - 9315004471

Job Types: Full-time, Permanent

Pay: ₹700,000.00 - ₹1,500,000.00 per year

Work Location: In person