Work from Office
Full Time
About the Role
We are seeking an experienced L2/L3 NetApp Storage Administrator to join our infrastructure team. The ideal candidate will have deep expertise in all the NetApp Controller models including, MCC, all the switch model and enterprise SAN/NAS environments. Youll play a critical role in maintaining the health, performance, upgrades and availability of our storage infrastructure. Key Responsibilities Provide L3-level support for NetApp storage systems and related technologies. Perform daily operational tasks, including monitoring, troubleshooting, and maintenance of storage environments. Lead and resolve complex incidents, changes, and problems within defined SLAs. Administer and implement NetApp Cluster-Mode filers, SnapMirror/SnapVault, and replication solutions. Configure and manage SAN/NAS networking using Brocade and Cisco MDS SAN switches. ONTAP, Storage Grid, MetroCluster and Switch upgrade experience. Monitor system health, conduct proactive health checks, and vendor coordination for hardware/software issues. Participate in critical incident calls, weekly/monthly operational reviews, and customer meetings. Analyze and remediate recurring issues through ticket analysis and automation initiatives. Generate performance and capacity reports, and fine-tune systems to address performance bottlenecks. Work closely with internal teams and third-party vendors to ensure end-to-end resolution of storage issues. Provide on-call support as part of a rotational schedule. Required Skills & Experience 6+ years of hands-on experience in enterprise storage administration. Expert-level knowledge in NetApp Cluster Mode (ONTAP). Experience with all NetApp controller models. Experience in other NetApp storage technologies like StorageGrid, E-Series, MetroCluster would be highly regarded Strong hands-on knowledge of Brocade and Cisco MDS SAN switch environments. Solid understanding of SAN/NAS protocols, including FC, iSCSI, and NFS/CIFS. Experience in storage replication technologies, both FC and IP-based. Skilled in handling capacity planning, performance tuning, and scale-out storage architecture. Strong verbal and written communication skills in English. Proven ability to collaborate with infrastructure, application, and vendor teams.
CGI
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