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7.0 - 12.0 years
19 - 25 Lacs
Mumbai, Chennai, Bengaluru
Work from Office
Our Company Were Hitachi Vantara, the data foundation trusted by the worlds innovators. Our resilient, high-performance data infrastructure means that customers from banks to theme parks can focus on achieving the incredible with data. If youve seen the Las Vegas Sphere, youve seen just one example of how we empower businesses to automate, optimize, innovate and wow their customers. Right now, were laying the foundation for our next wave of growth. Were looking for people who love being part of a diverse, global team and who get excited about making a real-world impact with data. Meet our Team Were Hitachi Vantara, a global infrastructure business. Our people are the force of meaningful progress. We enable the incredible with data from taking theme park fans on magical rides, conserving natural resources, protecting rainforests to savinglives. We empower businesses to automate, optimize and advance innovation. Together, we create a sustainable future for all. Imagine the sheer breadth of talent it takes to inspire the future. We dont expect you to fit every requirement your life experience, character, perspective, and passion for achieving great things in the world are equally important to us. What you bring to the team Mandatory Technical Skills: - Extensive knowledge on the Hitachi Storage arrays which include HUS, VSP, VSP G Series, VSP F Series, HNAS, HCP. - Expert level knowledge on Hitachi tools like Tuning Manager,Command Suite, Ops center,Storage Navigator HORCM, CCI, etc. - In-depth knowledge on Configuring and Managing replication (Shadow image/COW, True Copy, HUR), GAD, HORCM. - In-depth knowledge on Virtualization & Migration techniques (NDM and UVM). - Installing, configuring, managing & Upgrading HCS, Opscenter and Tuning Manager tools. - Performance Analysis, Troubleshooting and Problem determination using Opscenter Analyser and Hitachi Tuning manager. - Knowledge on Opsramp monitoring and ServiceNOW. - Experience in verification/validation and planning for required patches / microcode upgrade. - Hands on experience in configuring and managing the RAID Groups, Storage pools and Storage tiering. - Understanding and having good knowledge on performance analysis using Brocade network advisor and CLI. - In-depth understanding on SAN fabric, Virtual Fabric (VSAN), FCIP Configuration & management and Host to SAN connectivity. - Knowledge on configuring SAN Switches, adding new switch to an existing fabric (ISL & ICL), merging switch fabrics, Trunking, Switch Migrations & Code upgrades. - Experience in working with multiple vendors to resolve complex technical problems. - Ability to perform Root Cause Analysis on storage issues. - Able to assist Team Members, Mentor New Joiners in the team and Perform as an Individual Contributor. - Ability to understand Business requirements & translate them into technology solutions, Implement Best Practices. - Ownership of Infrastructure and responsible for service uptime / availability - Prepare / Maintain SOPs and Operational Run books, follow ITIL processes - Incident management, Problem management, Change management, Performance management, Capacity management, Configuration & availability management activities - Participate in Change & release management - Plan & Implement routine, normal & complex changes - Participate in CAB and TAB - Knowledge about using ticketing system for daily operations - ServiceNow - Ability to lead escalations - within Storage and cross platform - Participate or lead storage projects independently. What youll be doing Seeking to build strong relationships and trust with new and existing customers across industry sectors such as retail, finance, manufacturing and public sector.Articulating our industry leading solutions, which include Data Centre/Storage, Cloud, Big Data, Advanced Analytics and IoT, to enable your customers to realise the highest levels of success. About us Were a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data driven leaders that can a make positive impact on their industries and society. If you believe that innovation can inspire the future, this is the place to fulfil your purpose and achieve your potential. #LI-RN1 Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How we look after you We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. Were also champions of life balance and offer flexible arrangements that work for you (role and location dependent). Were always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, youll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. Were proud to say were an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success. Location - Bengaluru,Chennai,Mumbai,Hyderabad,India
Posted -1 days ago
5.0 - 6.0 years
55 - 60 Lacs
Bengaluru
Work from Office
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired bya collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizationsunlock the value of technology and build a more sustainable, more inclusive world. MonitoringContinuously monitor storage and backup systems (PMAX, FS7300, PURE Storage, Unity Storage, Isilon, NetApp, StorageGRID, Rubrik) for performance, availability, and security issues using monitoring tools such as Dell EMC Unisphere, Pure1, NetApp OnCommand, and Rubrik Polaris. Incident ManagementRespond to and resolve storage and backup-related incidents and outages. MaintenancePerform regular maintenance tasks such as backups, patching, and upgrades. Proficiency in managing various storage and backup technologiesSAN (PMAX, FS7300, PURE Storage, Unity Storage), NAS (Isilon, NetApp), Object Storage (StorageGRID), Backup (Rubrik). Strong knowledge of storage and backup administration. Experience with storage and backup monitoring toolsDell EMC Unisphere, Pure1, NetApp OnCommand, Rubrik Polaris. Familiarity with automation tools and scripting languagesPython, Bash. Understanding of backup and recovery strategies. Knowledge of storage security best practices. Python Scripting Primary Skills SAN Storage PMAX, FS7300 PURE Storage EMC Unity Storage NAS (Isilon, NetApp Object Storage (StorageGRID) Backup (Rubrik).
Posted 22 hours ago
12.0 - 17.0 years
12 - 16 Lacs
Bengaluru
Work from Office
Understand and align the team's contributions with project goals, recognizing their impact within the project management framework Operate within financial and program constraints while considering budgetary implications in design options Develops construction cost estimates and estimates of technical efforts/ fee proposal for projects Work within the financial and programme constraints and consider financial implications in producing design options Performs quality control review of design documentation, calculations and drawing Lead EMI and E&B activities, offering guidance, support, and performance management Participates in development of technical proposals. Provides input to the development of engineering budget and schedule to meet requirements. Qualifications Master of Engineering degree (or equivalent education) in an appropriate engineering discipline from an accredited college or university. Chartered Engineer (CEng), or Professional Engineer (PE) license or equivalent in the relevant field from any global organization (e.g., Institution of Civil Engineers, UK) 12+ Years of experience Contribute to design development, design risk and mitigation, and value engineering with a focus on electromagnetic compatibility (EMC) and electromagnetic interference (EMI) Provide expert technical guidance and ensure adherence to earthing and bonding (E&B) standards throughout the design process Present EMC/EMI and E&B strategies effectively to stakeholders and non-technical leads Develop and deliver Earthing (Grounding) and Bonding Control Strategy reports Produce detailed design documentation, including calculations, design sketches, and technical specifications Participate in interdisciplinary design team meetings and coordinate with sub-consultants and equipment suppliers for accurate design information Review and verify design drawings and ensure they align with project requirements and standards Prepare technical reports and assess project specifications for construction compliance Provide input to E&B strategy and conduct power quality compatibility assessments Working with design engineers to advise on EMC test specifications and production of test procedures and reports as required Advise appropriate EMC solutions through design analysis to identify required control techniques and good design practice Earthing (Grounding) & Bonding Design: Produce comprehensive reports detailing solutions for each facility Produce calculation reports to justify results and ensure compliance with required values. Develop and mark up drawings, including grounding grid layouts, cross-sections, riser diagrams, and bonding drawings. Technical specifications of the elements Lightning Protection Design: Produce reports outlining solutions for each facility. Create calculation reports to validate results and meet compliance requirements Develop and Mark up drawings for lightning protection layouts and connections to main grounding grids. Define technical specifications for lightning protection elements. Ensure that technical and safety standards are maintained across all design activities tin order that successful project implementation and future reliability is achieved. Carry out risk assessments and provision of design information for Health and Safety file.
Posted 6 days ago
4.0 - 7.0 years
6 - 10 Lacs
Mumbai
Work from Office
Your day at NTT DATA The Networking Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Networking Managed Services Engineer (L3) may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational Performs necessary checks, apply monitoring tools and respond to alerts. Identifies problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail. Assists in analyzing, assigning, and escalating support calls. Investigates third line support calls assigned and identify the root cause of incidents and problems Reports and escalates issues to 3rd party vendors if necessary. Provides onsite technical support to clients and provide field engineering services to clients. Conducts a monthly random review of incidents and service requests, analyze and recommend improvement in quality. Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by the company. Proactively identifies opportunities for work optimization including opportunities for automation of work. May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Able to handle Fortinet SDWAN enterprise network and support independently. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN Virtual Juniper, Palo Alto, Fortinet Firewalls Cisco Nexus switches, ASR and ISR routers Cisco ACS, ISE Meraki switches and access points Enterprise network architecture Common routing protocols: BGP,OSPF, EIGRP Network address translation Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP NSE 5 certified or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Required Experience: Seasoned experience required in Engineering function within a medium to large ICT organization. Seasoned experience of Managed Services. Seasoned working knowledge of ITIL processes. Seasoned experience working with vendors and/or 3rd parties. Workplace type : On-site Working
Posted 1 week ago
3.0 - 6.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Your day at NTT DATA As a Networking Managed Services Engineer (L2) at NTT DATA, you'll take on a developing engineering role where your main goal is to ensure our clients' IT infrastructure and systems remain operational. You'll achieve this by proactively monitoring, identifying, investigating, and resolving technical incidents and problems. You'll work closely with our clients and internal teams to ensure that services are restored swiftly, in line with our service level agreements (SLAs). Your day will revolve around reviewing client requests and tickets, applying your technical expertise to resolve them efficiently and effectively. You'll be the go-to person for second-line support, handling incidents and requests of medium complexity. In addition to your daily tasks, you'll have opportunities to contribute to exciting project work from time to time. You'll proactively monitor work queues, execute operational tasks, and update tickets with the actions you've taken. Identifying, analysing, and logging issues before they escalate will be a key part of your role. You'll communicate with other teams and clients to provide support and ensure that changes are executed with clear risk identification and mitigation plans. As part of the shift handover process, you'll highlight key tickets and upcoming critical tasks for the next shift. When needed, you'll escalate tickets to ensure the right focus from our Centres of Excellence (CoE) and other teams. Collaborating with our automation teams, you'll work on optimizing efforts and automating routine tasks, all while coaching our Service desk and L1 teams in both technical and behavioural skills. You'll also establish monitoring for client infrastructure, leading and managing initial client escalations for operational issues. Contributing to the change management process, you'll log change requests, execute approved maintenance activities, and audit incident and request tickets for quality. Your insights will drive trend analysis reports, identifying tasks suitable for automation to reduce tickets and optimize efforts. You might also support disaster recovery functions and other related tasks as needed. To thrive in this role, you need to have: Proficiency in technologies such as Pulse Secure SSL VPN, Palo Alto, Fortinet, Cisco Nexus switches/routers/firewalls, and more familiarity with ticketing tools. At least one technical certification in the above-mentioned technologies. Strong planning skills, with the ability to anticipate and adapt to changing circumstances. Adaptability and resilience in a dynamic work environment. Ability to communicate and work effectively across different cultures and social groups. Proficiency in active listening and client-centric communication. A positive outlook and the ability to work well under pressure. A client-first attitude, always seeking to create positive client experiences. A bachelor's degree or equivalent qualification in IT/Computing, or equivalent work experience. Workplace type : On-site Working
Posted 1 week ago
5.0 - 10.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Detailed : 5+ years hands-on experience on HPE 3Par Storage Boxes (StoreServ 8400). 4+ years hands-On experience on NetApp Ontap 8 and greater version. Good understanding on SAN fabric protocols; SAN routing; Zone configuration. Good understanding on NAS and IBM switches. Good understanding on storage performance analysis and troubleshooting storage capacity management and planning. Planning and coordinating Storage box upgrades. Engaging with vendor support and work on technical issues. Working on storage provisioning tasks beginning with end user requests; through the creation of volumes; mapping and ensuring storage availability. Primary Skill HP3PAR Secondary Skill NetApp
Posted 1 week ago
4.0 - 7.0 years
4 - 8 Lacs
Mumbai
Work from Office
A Senior Storage Administrator is responsible for managing, maintaining, and optimizing enterprise storage solutions to ensure high availability, performance, and security. This role involves working with various storage technologies, including SAN, NAS, and cloud-based storage solutions. Storage Management:Oversee the installation, configuration, and maintenance of storage systems. Performance Tuning:Monitor and optimize storage performance, ensuring efficient data access and retrieval. Backup and Recovery:Implement and manage backup and recovery processes to protect data integrity. Security:Ensure storage systems are secure and comply with organizational policies and industry standards. Troubleshooting:Diagnose and resolve storage-related issues promptly. Documentation:Maintain detailed documentation of storage configurations, processes, and procedures. Collaboration:Work closely with other IT teams to support overall infrastructure needs. Mentorship:Mentor junior engineers and provide guidance on best practices. Primary Skills EMC SAN Storage EMC Unity EMC Isilon EMC ECS Vmax Pmax Powermax Netapp Storage SAN Storage - Storage Area Network NAS Storage - Network Attached Storage Hitachi Storage HPE3PAR IBM SAN Storage
Posted 1 week ago
2.0 - 4.0 years
4 - 8 Lacs
Mumbai
Work from Office
Roles & Responsibilities: Primary Skills: EMC Isilon Secondary Skills: Pure Storage, Qumulo, Brocade & Cisco, EMC VNX, NetApp, IBM V7K, HP, EMC Unity Experience to Install, Configuration, Administration & Maintenance of EMC Isilon, Pure Storage, Brocade & Cisco. Alert and resolve any performance issues and notify end-users Responsible for planning and execution of the storage installation Perform any host-level tasks need to access new storage Perform activities related to install, configure and managing SAN devices and fiber switches. Administer Brocade director FC switches as well as blade chassis FC devices. Execute FC zoning for development and production storage volumes. Execute across-site replication of significant DR data. Oversee IO performance of production along with development of databases LUNs. Provide architecture as well as performance recommendations to DBAs and Ops. Conduct bottleneck evaluation to identify performance issues. Develop and maintain records for entire storage as well as FC systems Good knowledge and understanding on scripting, automation Good knowledge on Storage provisioning, Host groups, Lun Masking, Tiering, Data migration Good knowledge and understanding on data replication Good Knowledge and understanding of Management Tools as well as ServiceNow Candidate should be knowing basic troubleshoooting of software Diva-Archive Candidate should be having good knowledge on stornext,Quantum,TS4500 and TS3500 tape libraries Good communication skills and ready to work in 24x7 support
Posted 1 week ago
5.0 - 9.0 years
5 - 9 Lacs
Noida
Work from Office
The Team Member Storage L2 will be in charge of setting up andoverseeing the corporate storage infrastructure. NAS and SAN environments,fibre channel switched fabrics, and related physical and virtual servers areamong the technologies that must be configured, implemented, deployed, andsupported. To satisfy company needs and outline potential future improvements,install, upgrade, repair, maintain, and retire production and testenvironments. Job Responsibility: Complete knowledge of SAN and NASproduction environments. Hands-on experience in Cisco SwitchFirmware Upgradation. Cisco Switch-to-Switch migration in aproduction environment. Experience in implementing Zoning onCisco FC SAN Switches. In-depth understanding ofadministration, implementation, and troubleshooting of VMAX productionenvironments. Experience in SAN-to-SAN StorageMigration projects. Comprehensive knowledge of Synchronousand Asynchronous Remote Replication. Track and manage allocated storagecapacity and maintain a monthly capacity tracker. Expertise in Hitachi VSP, HP VTL, DataDomain, and EMC Networker. Proficient in identifying andtroubleshooting storage performance issues. Ability to collaborate with various OSteams (e.g., VMware, Windows, Linux) for LUN allocation and deallocation. Assist in maintaining PIMS controlsthroughout personal data lifecycle.
Posted 1 week ago
3.0 - 6.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Installation, maintenance, and decommissioning of storage systems. Likely includes provisioning LUNs, managing RAID groups, and configuring storage pools. SAN & NAS Infrastructure Managing Fibre Channel (FC) fabrics, zoning, and NAS shares. Experience with Brocade or Cisco SAN switches would be valuable. Troubleshooting & Optimization Performance tuning, latency analysis, and resolving connectivity issues. Tools like Unisphere (for Unity), Unisphere for VMAX, and Pure1 (for Pure Storage) are commonly used. Automation & Scripting Scripting with PowerShell, Python, or shell scripts to automate tasks like provisioning or reporting. Collaboration & Documentation Working with backup, virtualization, and network teams. Maintaining runbooks, architecture diagrams, and audit logs. Primary Skills Dell EMC Unity & VMAX (and possibly PowerMax) EMC UnityMidrange storage, Unisphere GUI, FAST VP, snapshots, replication. EMC Isilon VMAX/PowerMaxEnterprise-class, SRDF, TimeFinder, Solutions Enabler CLI. Pure Storage (e.g., FlashArray X70) Known for simplicity and performance. Experience with Purity OS, snapshots, replication, and Pure1 for monitoring.
Posted 1 week ago
3.0 - 5.0 years
4 - 8 Lacs
Mumbai
Work from Office
Job Information Job Opening ID ZR_1693_JOB Date Opened 24/01/2023 Industry Technology Job Type Work Experience 3-5 years Job Title Storage services(DAS Administraion) City Mumbai Province Maharashtra Country India Postal Code 400008 Number of Positions 4 Roles & Responsibilities: Primary Skills: EMC Isilon Secondary Skills: Pure Storage, Qumulo, Brocade & Cisco, EMC VNX, NetApp, IBM V7K, HP, EMC Unity Experience to Install, Configuration, Administration & Maintenance of EMC Isilon, Pure Storage, Brocade & Cisco. Alert and resolve any performance issues and notify end-users Responsible for planning and execution of the storage installation Perform any host-level tasks need to access new storage Perform activities related to install, configure and managing SAN devices and fiber switches. Administer Brocade director FC switches as well as blade chassis FC devices. Execute FC zoning for development and production storage volumes. Execute across-site replication of significant DR data. Oversee IO performance of production along with development of databases LUNs. Provide architecture as well as performance recommendations to DBAs and Ops. Conduct bottleneck evaluation to identify performance issues. Develop and maintain records for entire storage as well as FC systems Good knowledge and understanding on scripting, automation Good knowledge on Storage provisioning, Host groups, Lun Masking, Tiering, Data migration Good knowledge and understanding on data replication Good Knowledge and understanding of Management Tools as well as ServiceNow Candidate should be knowing basic troubleshoooting of software Diva-Archive Candidate should be having good knowledge on stornext,Quantum,TS4500 and TS3500 tape libraries Good communication skills and ready to work in 24x7 support check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#2B39C2;border-color:#2B39C2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested
Posted 1 week ago
12.0 - 15.0 years
12 - 16 Lacs
Mumbai
Work from Office
Job Information Job Opening ID ZR_1743_JOB Date Opened 16/03/2023 Industry Technology Job Type Work Experience 12-15 years Job Title API Architect City Mumbai Province Maharashtra Country India Postal Code 400705 Number of Positions 2 Experience of 12+ years in Software Engineering and at least 3+ years on API Architecture. Career growth from developer to designing and architecture API platforms. With exposure to application integrations, API Architecture and private Cloud VMWare and knowledge of public Cloud Azure/AWS. Experience with designing and implementing API based platforms and architecture for Similar scale and domain organizations. Knowledge of integration products like IBM IIB, IBM Gateway, API Gateways Exposure to application integrations, API micro services architecture BFSI domain experience preferred check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#2B39C2;border-color:#2B39C2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested
Posted 1 week ago
2.0 - 7.0 years
1 - 5 Lacs
Gurugram
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support, French Language, IBM Storage, NETAPP NAS, HITACHI NAS Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide efficient Service Desk Voice Support. Utilize French Language skills effectively. Maintain client satisfaction through prompt issue resolution. Collaborate with cross-functional teams to enhance system performance. Continuously improve service delivery processes. Professional & Technical Skills: Must To Have Skills: Proficiency in Service Desk Management, Service Desk Voice Support, French Language Strong understanding of IT service management principles. Experience in troubleshooting software and hardware issues. Knowledge of remote desktop applications and help desk software. Excellent communication and customer service skills. Additional Information: The candidate should have a minimum of 2 years of experience in Service Desk Management. This position is based at our Gurugram office. A 15 years full-time education is required. Qualifications 15 years full time education
Posted 1 week ago
2.0 - 7.0 years
1 - 5 Lacs
Gurugram
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support, French Language, IBM Storage, NETAPP NAS, HITACHI NAS Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide exceptional French language support to clients. Deliver top-notch service desk voice support to address client issues effectively. Professional & Technical Skills: Must To Have Skills: Proficiency in Service Desk Management, French Language, Service Desk Voice Support Strong understanding of IT service desk operations. Experience in troubleshooting and resolving technical issues. Excellent communication skills to interact with clients effectively. Additional Information: The candidate should have a minimum of 2 years of experience in Service Desk Management. This position is based at our Gurugram office. A 15 years full-time education is required. Qualifications 15 years full time education
Posted 1 week ago
3.0 - 8.0 years
5 - 10 Lacs
Noida
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Netapp Storage Area Network (SAN) Administration Good to have skills : HPE SAN Administration, No Function Specialty Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance for production and development systems and software products. You will be responsible for configuring services on various platforms and implementing technology at the operating system-level. Your role will involve troubleshooting at both basic and intermediate levels. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Provide ongoing technical support and maintenance for production and development systems and software products. Configure services on various platforms and implement technology at the operating system-level. Troubleshoot hardware/software issues at L1 and L2 levels. Collaborate with team members to resolve technical problems. Assist in the implementation of software solutions from specific vendors/brands. Ensure adherence to defined operating models and processes. Professional & Technical Skills: Must To Have Skills:Proficiency in Netapp Storage Area Network (SAN) Administration. Good To Have Skills:Experience with HPE SAN Administration. Strong understanding of storage area network (SAN) administration. Experience in troubleshooting and resolving SAN-related issues. Knowledge of server and network areas. Familiarity with various software solutions from specific vendors/brands. Additional Information: The candidate should have a minimum of 3 years of experience in Netapp Storage Area Network (SAN) Administration. This position is based in Noida. A 15 years full time education is required. Qualifications 15 years full time education
Posted 1 week ago
5.0 - 10.0 years
7 - 12 Lacs
Jaipur
Work from Office
Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Netapp Storage Area Network (SAN) Administration Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will be responsible for resolving incidents and problems across multiple business system components, ensuring operational stability. You will create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborating with vendors and assisting service management teams with issue analysis and resolution will be part of your daily tasks. Roles & Responsibilities: Expected to be an SME. Collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Implement effective troubleshooting strategies. Analyze and resolve issues promptly. Maintain operational stability. Professional & Technical Skills: Must To Have Skills:Proficiency in Netapp Storage Area Network (SAN) Administration. Strong understanding of storage area network concepts. Experience in resolving incidents and problems related to SAN administration. Knowledge of creating and implementing Requests for Change (RFC). Hands-on experience in updating knowledge base articles. Good To Have Skills:Experience with IT service management tools. Additional Information: The candidate should have a minimum of 5 years of experience in Netapp Storage Area Network (SAN) Administration. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualifications 15 years full time education
Posted 1 week ago
4.0 - 7.0 years
4 - 8 Lacs
Pune
Work from Office
Diagnose and Resolve IncidentsIdentify, diagnose, and resolve incidents related to storage and backup infrastructure, including SAN (PMAX, FS7300, PURE Storage, Unity Storage), NAS (Isilon, NetApp), Object Storage (StorageGRID), and Backup (Rubrik) systems. Backup of SAN Switch ConfigurationPerform regular backups of SAN switch configurations to ensure data integrity and availability. User / Role Security AdministrationManage user accounts, roles, and permissions to ensure secure access to storage systems. Storage Capacity ReportingMonitor and report on storage capacity to ensure optimal utilization and planning. Change ImplementationImplement changes to storage and backup configurations and settings as required. Incident & Problem ResolutionRespond to and resolve storage and backup-related incidents and recurring problems. Configuration AdministrationAdminister and manage storage and backup configurations to ensure system reliability and performance. MonitoringContinuously monitor storage and backup systems (PMAX, FS7300, PURE Storage, Unity Storage, Isilon, NetApp, StorageGRID, Rubrik) for performance, availability, and security issues using monitoring tools such as Dell EMC Unisphere, Pure1, NetApp OnCommand, and Rubrik Polaris. Incident ManagementRespond to and resolve storage and backup-related incidents and outages. MaintenancePerform regular maintenance tasks such as backups, patching, and upgrades. Change ManagementImplement changes to storage and backup configurations and settings as required. User SupportProvide support to users, including troubleshooting and resolving access issues. ReportingGenerate reports on storage and backup performance, incidents, and capacity planning. Primary Skills Storage Backup Administration EMC SAN Storage PMAX, Powermax, FS7300 PURE Storage EMC Unity NAS Isilon NetApp Storage Object Storage (StorageGRID) Rubrik Backup Dell EMC Unisphere, Pure1, NetApp OnCommand, Rubrik Polaris. Familiarity with automation tools and scripting languagesPython, Bash. Understanding of backup and recovery strategies. Knowledge of storage security best practices.
Posted 1 week ago
7.0 - 10.0 years
5 - 10 Lacs
Bengaluru
Work from Office
Expertise inHP 3PARandNetApp(C-mode/7-mode) storage systems Experience withPrimerastorage solutions Installation, configuration, administration, and support of storage arrays Hands-on management ofSAN/NASstorage devices andSAN switches Experience withstorage provisioning, including LUN/volume provisioning, reclaiming, performance tuning, and monitoring Troubleshooting hardware/software issues, patching, and upgrades HP 3PAR, Primera, NetApp (C-mode/7-mode) SAN fabric switches:CiscoandBrocade Zoning, VSANs, FC-IP, ISL setup, merging, and segmentation Protocols:SAN,NAS,FC,FCoE,NFS,CIFS Storage monitoring, alert handling, and notification management Capacity planning, reporting, and forecasting CLI-based management of storage and switches Multi-pathing technology and policy management Performance analysis of storage arrays Working knowledge ofWindows,Linux,Solaris, andVMwareenvironments Experience resolving complex hardware issues and coordinating with vendors Primary Skills HP 3PAR, Primera, NetApp (C-mode/7-mode) SAN fabric switchesCisco and Brocade Zoning, VSANs, FC-IP, ISL setup, merging, and segmentation ProtocolsSAN, NAS, FC, FCoE, NFS, CIFS
Posted 2 weeks ago
4.0 - 5.0 years
6 - 7 Lacs
Tamil Nadu
Work from Office
Manage and maintain Dell EMC storage platforms, ensuring data availability, security, and efficient backup solutions. You will troubleshoot, optimize, and monitor storage systems to prevent downtime. Expertise in EMC storage solutions, backup strategies, and disaster recovery is required for this role.
Posted 2 weeks ago
2.0 - 6.0 years
4 - 8 Lacs
Kochi
Work from Office
The NetApp Storage Platform role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the NetApp Storage Platform domain.
Posted 2 weeks ago
2.0 - 4.0 years
4 - 6 Lacs
New Delhi, Chennai
Work from Office
The EMC - Documentum role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the EMC - Documentum domain.
Posted 2 weeks ago
2.0 - 6.0 years
4 - 8 Lacs
Chennai
Work from Office
The NetApp Storage Platform, Unix Administration role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the NetApp Storage Platform, Unix Administration domain.
Posted 2 weeks ago
2.0 - 4.0 years
4 - 6 Lacs
Chennai
Work from Office
The EMC - Documentum role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the EMC - Documentum domain.
Posted 2 weeks ago
2.0 - 4.0 years
4 - 6 Lacs
Bengaluru
Work from Office
The EMC - Documentum role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the EMC - Documentum domain.
Posted 2 weeks ago
2.0 - 6.0 years
4 - 8 Lacs
Hyderabad
Work from Office
The NetApp Storage Platform role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the NetApp Storage Platform domain.
Posted 2 weeks ago
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