Hyderabad, Telangana, India
Not disclosed
On-site
Full Time
The Role Our mission is to empower every sales professional to operate at their maximum potential unlocking success for themselves and their organization. This is where you come in! We're looking for talented designers with diverse skills, specialties, backgrounds, and perspectives to join our highly skilled Product Design team. This is an opportunity for a true crafts-person that is passionate about defining seamless workflow experiences and polished usable user interfaces that customers love to use in their work everyday. If you're a systems thinker and hands-on doer who thrives at the intersection of Design, Engineering, and Product, we’d love to hear from you! You'll help to shape our industry-leading sales execution platform powered by AI, for almost 5000 customers like Dropbox, Adobe, Pendo, Snowflake, Zoom, Zendesk, and many more. Check out a 3-minute demo of our platform: https://www.youtube.com/watch?v=cHZUYE9lbzc As a Design Systems Lead , you’ll be responsible for our design system used across multiple business units at Outreach. As part of our Platform team, you’ll collaborate across our global design team to empower the entire organization to create consistent and usable product experiences. Your day-to-day will involve defining, maintaining, and evolving the foundations, standards, guidelines, components and patterns of our existing design system, Quark. You’ll understand internal and external customer needs across our platform so that you can help teammates deliver cross-product experiences that are accessible, performant, intuitive, and that exceed customer expectations. Your Daily Adventures Work with a highly adept team of Designers, Engineers, and Product partners to maintain and advance our design system Define and execute our design system strategy & roadmap Shape the contribution model and governance strategy across the global design team Partner closely with other designers to collaborate and iterate on solutions, and expand our design system components and patterns Present well-considered design strategies, concepts and prototypes, and communicate the underlying rationale with confidence to your team and leadership Craft industry-leading system architectures, user flows, scalable interaction models, workflows, and highly polished UI visuals Provide mentorship, education, and documentation across Design, Engineering, and Product about our design system and related processes Participate in exploring new design & prototyping tooling, processes, and standards Balance customer needs, business goals, and technical considerations to ship UX improvements and feature enhancements that deliver measurable impact Gather qualitative and quantitative insights to support your design work, and run usability studies to evaluate proposed solutions Become an expert in how sales professionals, teams, and organizations engage their customers with Outreach to exponentially accelerate sales workflows Help us co-create a vibrant and inclusive design culture with team members across US, Czechia, and India, focused on mutual support and continuous improvement Our Vision of You Have excellent written and verbal communications skills Have a bachelor’s (or equivalent degree) in Design, HCI or equivalent professional experience in design, ideally combined with frontend development background Have 8+ years of combined experience in digital product design, design systems, and interaction design At least 2+ years dedicated to creating and maintaining design systems Expert in Figma (libraries, tokens, auto-layout, variables, and the latest functionality) and well-versed in modern frontend development practices and frameworks Have an exceptional portfolio demonstrating experience with design systems, strong visual design sensibilities, and experience creating highly usable design patterns and components that solve clearly defined customer problems Familiarity with accessibility and internationalization standards Are confident bringing a strong and informed design point of view to the product team and genuinely excited about design systems and the latest industry trends Are skilled in presenting and explaining your work, process, decisions, and rationale to cross-functional stakeholders and proactively seek feedback to deliver world class design Able to gain authority and credibility to influence stakeholders and get their buy-in Are enthusiastic working within agile teams where collaboration and idea generation are part of the rhythm Have experience participating in UX research activities Are passionate about the details and are excited to keep pushing your work until it is world class Are uncompromisingly service-minded and anticipate the needs of customers and colleagues with empathy You Should Include These In Your Application A link to your online portfolio and password Your CV and LinkedIn profile A few words explaining why Outreach is interesting to you and why you believe it would be a good match Show more Show less
Hyderabad
INR 9.0 - 13.0 Lacs P.A.
Work from Office
Full Time
Outreach is the first and only AI Sales Execution Platform built for intelligent revenue workflows. Built on the world s largest foundation of customer interactions and go-to-market team data, Outreach s leading revenue AI technology helps go-to-market professionals and their companies win by intelligently accelerating decision making and elevating sellers to do their best work. Our powerful platform gives revenue teams the tools they need to design, measure, and improve a revenue strategy for every stage of the customer journey, improving efficiency and effectiveness across the entire revenue cycle. Over 6, 000 customers, including Zoom, McKesson, Snowflake, SAP, and Okta use Outreach to power workflows, put customers at the center of their business, improve revenue results, and win in the market. Outreach is a privately held company based in Seattle, Washington, with offices worldwide. To learn more, please visit www. outreach. io . About the job: Outreach is a dynamic and innovative technology company that is committed to pushing the boundaries of Sales business. We are seeking highly talented and motivated Senior Staff / Staff Software Engineers to join our team in India. If you are passionate about cutting-edge technology, enjoy solving complex problems, and want to be part of a collaborative, forward-thinking environment, this position is for you. We are looking for a talented and experienced Senior Staff / Staff Software Engineer to help us expand the Outreach CRM Sync vision. The Sync Team ( Sync ) is responsible for Outreach s data integration platform, enabling bi-directional data integrations between Outreach and API-enabled applications and endpoints (e. g. Salesforce, Microsoft Dynamics). The integration platform is a tier 1 service, enabling users to take action within Outreach using data from any application. The integration platform also enables customers to use Outreach data in external applications. As a Senior Staff / Staff Software Engineer, you will play a pivotal role in our software development efforts, contributing to the design, implementation, and maintenance of high-performance software solutions. You will work closely with cross-functional teams to define technical requirements and drive the development of innovative, scalable, and reliable software systems. Your Daily Adventures Will Include: Software Development: Design, develop, test, and maintain software applications and systems, ensuring high quality, efficiency, and scalability. Technical Leadership: Provide technical leadership, fostering a culture of innovation and excellence. Architectural Design: Contribute to the architectural design of software systems, making informed decisions to optimize performance and maintainability. Problem Solving: Identify and address technical challenges and bottlenecks, working proactively to find innovative solutions. Code Review: Participate in code reviews to maintain coding standards, identify improvements, and ensure code quality. Documentation: Create and maintain clear and comprehensive technical documentation. Our Vision of You: 10+ years of strong backend development experience. B. Tech or M. Tech in Computer Science/ IT or a related field. Proven experience in software development, with a strong track record of designing and building complex systems. Proficiency in programming languages such as Golang, or similar. Expertise in software architecture, design patterns, and best practices. Strong problem-solving skills and the ability to think critically and analytically. Excellent communication and teamwork skills. Experience with Agile development methodologies is a plus. Knowledge of modern software development tools and technologies is an advantage. Why You ll Love It Here Highly competitive salary 25 days annual vacation time + sick time and casual leave Group medical policy coverage available to employees and up to 5 eligible family members OPD benefit covered up to INR 10, 000 Life insurance and personal accident insurance at 3x annual CTC 26 weeks of maternity leave pay, and 15 days of paternity leave pay Opportunity to be part of company success via the RSU program Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Womens Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military Employee referral bonuses to encourage the addition of great new people to the team Fun company and team outings because we play just as hard as we work Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. Were dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you dont think you meet all of the requirements listed below. We dont want a few lines in a job description to get between us and the opportunity to meet you.
Hyderabad, Telangana, India
Not disclosed
On-site
Full Time
Outreach is the first and only AI Sales Execution Platform built for intelligent revenue workflows. Built on the world’s largest foundation of customer interactions and go-to-market team data, Outreach’s leading revenue AI technology helps go-to-market professionals and their companies win by intelligently accelerating decision making and elevating sellers to do their best work. Our powerful platform gives revenue teams the tools they need to design, measure, and improve a revenue strategy for every stage of the customer journey, improving efficiency and effectiveness across the entire revenue cycle. Over 6,000 customers, including Zoom, McKesson, Snowflake, SAP, and Okta use Outreach to power workflows, put customers at the center of their business, improve revenue results, and win in the market. Outreach is a privately held company based in Seattle, Washington, with offices worldwide. To learn more, please visit www.outreach.io. Staff Application Security Engineer Do you have a passion for securing cloud-native environments? Are you interested in creating and defining industry-leading standards and patterns? Would you like the opportunity to work with a world-class engineering team, to train, mentor, and grow a security-focused development culture? Outreach needs a Staff Application Security Engineer who can work with our product engineering teams to drive secure product design, conduct application security reviews, and define the direction for our cloud-native, continuous-deployment application security program. The ideal candidate has strong application security engineering skills, a background in development or engineering as well as deep understanding of application security vulnerabilities and mitigations. This role is focused on building secure systems, rather than breaking -- instead of penetration testing and security review, this role focuses on understanding current security mitigations and applying them to our service portfolio and Secure Development Lifecycle. The right candidate enjoys engaging with developers and takes ownership of improving security processes and technical controls across engineering teams, while also supporting product security feature development. Starting on day one, you will work with product managers and engineering partners across the organization, and at times, directly with customers. You will help train and collaborate with PMs and engineers to design and implement secure development processes into our CI/CD pipeline to reduce the chance of vulnerabilities in our production code. You will help create a mix of technical training and awareness content, contribute to secure coding standards, and produce position papers and technical specifications for security mitigations and product features. The Primary Focus Areas For This Position Are Technical Fluency – A passion for security and technology, familiarity with SecDevOps methodology and containers, SaaS and cloud security solutions and standards, and microservice architectures. Advisory Skills – Providing direction, advice and support that helps grow the technical and collaboration skills of the individuals and teams you work with. Execution – Planning, coordination, managing dependencies and risks, and diving deep when issues arise. Ability to work with people and drive a program to completion is a must. Your Daily Adventures Will Include Conduct security reviews and threat models and train engineers on threat modeling techniques and other standard evaluation practices to identify and prioritize risks of potential vulnerabilities and define possible mitigations. Develop, document and maintain the security standards and design patterns used by engineers to deliver consistent, secure code and features. Research the threat landscape, regulatory considerations, and customer requirements relevant to Outreach’s business, and recommend solutions to address known and potential threats by defining and applying appropriate security requirements. Review product code for security vulnerabilities, both manually and with the assistance of automated tooling such as SAST, DAST, and SCA tools. Participate in customer calls to provide guidance and education on how to securely use and deploy the Outreach platform. Ensure strong cross-company collaboration by fostering a close partnership between security and engineering teams with the goal of increasing customer trust in Outreach and its products. Our Vision Of You A minimum of 3 years’ experience as a senior or principal application security engineer or architect. Deep experience in application security programs, including threat modeling, secure coding best practices, identifying vulnerabilities and secrets in code, and coordinating remediations in a cloud-native SaaS environment. Familiarity with modern application security issues and mitigation techniques is essential. Experience creating reference architectures, engineering specs, and data flow diagrams. Experience with customer-facing content is a plus. Experience performing code reviews to identify security vulnerabilities. Proven success working with engineers and technologies in cloud-native, DevOps environments (including CI/CD pipelines, microservices, and infrastructure as code). Strong track record of partnering and collaborating with engineers and producing formal documentation to communicate program effectiveness to leadership. Experience evaluating and implementing third-party tools and services to support an effective SDL program. Experience mentoring and training others in application security principles and practices. Excellent interpersonal and management skills. Strong written and verbal communication skills. Experience working with customers or customer-facing teams is a plus. Flexibility to have up to 2 hours per day in US Pacific time zone working hours to allow for interaction with Seattle and Prague-based teams Ability to work independently and flexibly to succeed within Outreach’s dynamic culture. Why You’ll Love It Here Highly competitive salary 25 days annual vacation time + sick time and casual leave Group medical policy coverage available to employees and up to 5 eligible family members OPD benefit covered up to INR 10,000 Life insurance and personal accident insurance at 3x annual CTC 26 weeks of maternity leave pay, and 15 days of paternity leave pay Opportunity to be part of company success via the RSU program Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military Employee referral bonuses to encourage the addition of great new people to the team Fun company and team outings because we play just as hard as we work Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you. Show more Show less
Hyderabad, Telangana, India
Not disclosed
On-site
Full Time
Outreach is the first and only AI Sales Execution Platform built for intelligent revenue workflows. Built on the world’s largest foundation of customer interactions and go-to-market team data, Outreach’s leading revenue AI technology helps go-to-market professionals and their companies win by intelligently accelerating decision making and elevating sellers to do their best work. Our powerful platform gives revenue teams the tools they need to design, measure, and improve a revenue strategy for every stage of the customer journey, improving efficiency and effectiveness across the entire revenue cycle. Over 6,000 customers, including Zoom, McKesson, Snowflake, SAP, and Okta use Outreach to power workflows, put customers at the center of their business, improve revenue results, and win in the market. Outreach is a privately held company based in Seattle, Washington, with offices worldwide. To learn more, please visit www.outreach.io. The Role Bridging Intelligence and Action The Cyber Intel Fusion Analyst is a pivotal role within our security program. This position serves as a critical bridge, linking strategic threat intelligence with tactical security operations. The analyst will be instrumental in evolving our security practices beyond traditional, siloed functions while ensuring that intelligence capabilities are not merely insightful but are directly integrated and operationalized within our security framework. This proactive operationalization of intelligence is key to anticipating emerging threats and developing innovative countermeasures to counter sophisticated cyber threats before they can impact our services or compromise sensitive information. The ability to quickly fuse intelligence into operational defense mechanisms provides a distinct security advantage, crucial for maintaining service reliability and customer trust. Your Daily Adventures Will Include Core Responsibilities: Shaping Our Defenses The responsibilities of the Cyber Intel Fusion Analyst are multifaceted, demanding a blend of analytical acumen, technical expertise, and collaborative skill. Intelligence Cycle Management & Requirements Definition: The analyst will manage the intelligence analysis cycle as it pertains to team operations. This includes working closely with team operators and other stakeholders to identify and refine intelligence requirements that drive threat emulation assessments and inform defensive strategies. A key function involves identifying intelligence requirements for diverse areas such as security operations, cloud security, enterprise security, and application security, including those related to artificial intelligence. This broad scope necessitates an understanding of the unique intelligence needs of various teams, positioning the analyst as a strategic partner who can tailor and deliver relevant intelligence to enhance the effectiveness of multiple security functions. Tactical Intelligence Analysis & Adversary Understanding: A core function is providing tactical cyber intelligence analysis, meticulously identifying specific adversary tactics, techniques, and procedures (TTPs). This analysis will be consistently tied back to established frameworks like the MITRE ATT&CK® Framework, leveraging intelligence provided by relevant organizations. The role involves recognizing and researching attacks and attack patterns based onpublished open-source intelligence (OSINT) and other intelligence sources. The analyst will be adept at handling and organizing disparate data concerning detections, attacks, and attackers to accurately identify adversary groups and their modus operandi, thereby driving assessments pertinent to the company. This process transforms general threat data into a refined understanding of adversaries specifically targeting our environment, such as those focusing on SaaS platforms if applicable. Developing Actionable Intelligence & Driving Threat Emulation: The analyst is tasked with developing, producing, and managing Adversary Response Playbooks. These playbooks are crucial for supporting and driving threat emulation assessments, ensuring our defenses are tested against realistic adversary behaviors.1 This involves translating analyzed intelligence on adversary TTPs and campaign indicators into actionable detection strategies, such as developing custom SIEM correlation rules or contributing to Security Orchestration, Automation, and Response (SOAR) playbooks. This operationalization of intelligence is fundamental, turning analytical findings into tangible, proactive defensive measures that strengthen our security posture. Collaboration, Liaison & Stakeholder Management: Effective relationship management is paramount. The analyst will manage relationships with organizations, both internal and external, that provide requested intelligence to the team or receive information from it. A significant part of the role includes representing the team in cyber threat intelligence-related meetings and matters, acting as a crucial liaison. This collaboration extends across multiple organizational functions, potentially including cloud engineering teams, DevSecOps personnel, SOC analysts, incident responders, and even executive leadership. By effectively sharing tailored intelligence, the analyst acts as a force multiplier, enhancing the capabilities and preparedness of various teams across the organization. Our Vision of You Core Competencies: Mastery of the Intelligence Cycle: Expertise in managing the intelligence analysis cycle, encompassing planning, collection (including OSINT and multi-source intelligence), processing, in-depth analysis of adversary TTPs, and the production and dissemination of timely, accurate, and actionable intelligence products tailored to diverse internal audiences. Strategic Requirements Identification: Proven ability to identify and refine intelligence requirements for a wide array of security functions, includingsecurity operations, cloud security, enterprise security, and application security (potentially including AI), ensuring intelligence efforts align with business and operational needs. Tactical Intelligence & TTP Expertise: Strong skills in tactical cyber intelligence analysis, identifying specific adversary TTPs and mapping them to frameworks like MITRE ATT&CK®. This includes researching current attacks, attack patterns, and understanding threats specific to modern environments (e.g., SaaS-specific attack patterns). Actionable Output Development: Demonstrable experience in developing, producing, and managing resources like Adversary Response Playbooks to support and drive threat emulation assessments, effectively translating intelligence into practical defensive measures. Data Synthesis & Adversary Profiling: Capability in handling and organizing disparate data about detections, attacks, and attackers to properly identify adversary groups and develop comprehensive threat actor profiles, particularly those relevant to the company’s operational landscape. Exceptional Collaboration & Liaison Skills: Excellent relationship management abilities with internal and external intelligence providers and consumers, and proven experience acting as an effective liaison and team representative in intelligence matters. Education and Experience: A minimum of 5 years of progressive, hands-on experience in the cybersecurity domain, with a demonstrable track record in roles that combine cyber threat intelligence analysis with security operations or incident response functions. Experience in environments with a significant cloud and SaaS focus is highly advantageous. This emphasis on combined experience highlights the need for individuals who have practically applied the "fusion"concept. Technical Prowess: The analyst must possess a robust set of technical skills to effectively investigate security incidents, analyze threat data, and implement defensive measures, especially within cloud environments. Essential Technical Competencies Are Outlined Below An in-depth understanding of core networking protocols (TCP/IP, UDP,HTTP/S, DNS, SMTP, etc.), network traffic analysis methodologies, and the function of common networking ports and protocols. Proficiency with cloud security architectures (IaaS, PaaS, SaaS) and hands-onexperience with security tools native to major cloud platforms (e.g., AWS,Azure, GCP). Expertise with Security Information and Event Management (SIEM) platforms for log correlation, advanced analysis, and the development of custom detection rules. Hands-on experience with Endpoint Detection and Response (EDR/XDR) solutions for endpoint threat detection, investigation, and response. Strong skills in comprehensive log analysis from diverse cloud and on-premises sources, including operating systems (Windows, Linux, macOS), applications, network devices, and cloud service logs (e.g., CloudTrail, Azure Monitor). A solid understanding of Windows and Linux operating systems (including distributions such as RHEL, Ubuntu, CentOS) and macOS, encompassing system administration fundamentals, security configurations, logging mechanisms, and common attack vectors. Scripting skills for automation of analytical tasks, data manipulation, tool integration, or the development of custom detection scripts using languages such as Python, PowerShell, or Bash. Deep understanding and practical application of threat intelligence frameworks such as the MITRE ATT&CK® Framework, the Cyber Kill Chain®, and the Diamond Model of Intrusion Analysis. The following outlines core technical competencies and representative toolsets relevant to this role: Category Examples/Specific Tools (Tailored for SaaS) Cloud Platform Security: AWS (GuardDuty, Security Hub, Macie, Inspector), Azure (Sentinel, Defender for Cloud), GCP (Security Command Center) SIEM: Google SecOps, CrowdStrike NG SIEM, Sumologic CloudSiem EDR/XDR: CrowdStrike Falcon, JAMF Protect Network Analysis: Wireshark, Zeek (formerly Bro), Suricata, Cloud-native traffic mirroring/analysis tools Vulnerability Management: CrowdStrike Exposure Management, Wiz, Cloud-native vulnerability scanners Scripting Languages: Python, PowerShell, Bash Operating Systems: Windows (Client/Server), Linux (various distributions such as RHEL, Ubuntu, CentOS), macOS Threat Intelligence Platforms: (TIPs) MISP, ThreatConnect, Anomali ThreatStream,Recorded Future. Analytical and Communication Skills: Exceptional analytical and problem-solving skills, with a demonstrated ability to correlate disparate datasets, identify subtle patterns of malicious activity, and make sound, evidence-based judgments, often under pressure. Excellent written and verbal communication skills, with the proven ability to articulate complex technical information, security concepts, and intelligence findings clearly and concisely to diverse audiences, including technical peers and management. Work Requirements This position requires participation in an on-call rotation to provide expert support during critical security incidents. This role does not involve regular shift work. Bonus Points: Preferred Qualifications While not mandatory, the following qualifications will significantly differentiate strong candidates and indicate a deeper specialization. Advanced Industry-recognized Cybersecurity Certifications. Examples Include GIAC Cyber Threat, SANS/GIAC Cyber Threat Intelligence, Intelligence (GCTI), GIAC Certified Intrusion, SANS/GIAC Network Security Monitoring, Analyst (GCIA), Intrusion Detection, GIAC Certified Incident, SANS/GIAC Incident Response, Handler (GCIH), CISSP (ISC)² Broad Cybersecurity, Management & Operations, AWS Certified Security – Amazon Web Services AWS Cloud Security Specialty, Azure Security Engineer, Microsoft Azure Cloud Security, Associate (AZ-500), CompTIA Cybersecurity, CompTIA Cybersecurity Analysis, Analyst (CySA+), Intrusion Detection, Offensive Security Certified, Offensive Security Penetration Testing, Professional (OSCP), (Understanding Attacker Methods) Practical experience utilizing Threat Intelligence Platforms (TIPs) such as MISP, ThreatConnect, Anomali ThreatStream, or Recorded Future. Experience with Security Orchestration, Automation, and Response (SOAR) platforms and playbook development. Knowledge of malware analysis (static and dynamic) and reverse engineering techniques, and familiarity with associated tools. Familiarity with DevSecOps principles and experience securing CI/CD pipelines. Understanding of compliance frameworks relevant to SaaS environments (e.g.,SOC 2, ISO 27001/27701/42001, GDPR, HIPAA). Why You’ll Love It Here Highly competitive salary 25 days annual vacation time + sick time and casual leave Group medical policy coverage available to employees and up to 5 eligible family members OPD benefit covered up to INR 10,000 Life insurance and personal accident insurance at 3x annual CTC 26 weeks of maternity leave pay, and 15 days of paternity leave pay Opportunity to be part of company success via the RSU program Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military Employee referral bonuses to encourage the addition of great new people to the team Fun company and team outings because we play just as hard as we work Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you. Show more Show less
Hyderabad, Telangana, India
Not disclosed
On-site
Full Time
Outreach is the first and only AI Sales Execution Platform built for intelligent revenue workflows. Built on the world’s largest foundation of customer interactions and go-to-market team data, Outreach’s leading revenue AI technology helps go-to-market professionals and their companies win by intelligently accelerating decision making and elevating sellers to do their best work. Our powerful platform gives revenue teams the tools they need to design, measure, and improve a revenue strategy for every stage of the customer journey, improving efficiency and effectiveness across the entire revenue cycle. Over 6,000 customers, including Zoom, McKesson, Snowflake, SAP, and Okta use Outreach to power workflows, put customers at the center of their business, improve revenue results, and win in the market. Outreach is a privately held company based in Seattle, Washington, with offices worldwide. To learn more, please visit www.outreach.io. About The Team On the Voice Service and Experience Team we: ▪ Own features end-to-end, from the customer need all the way to the back-end implementation ▪ Ship code to production every day ▪ Are highly collaborative and foster a learning environment ▪ Do Agile development, with Sprints and regular retrospectives ▪ Function in a highly progressive, quick-iteration environment focused on delivering consistent, incremental customer value ▪ Have something new to demo every week The team’s mission is to continually reduce the time spent by customer-facing representatives on data access and modification across different systems. We provide customers with meaningful and relevant data aggregated at their fingertips, to increase the time they can invest in adding value for their customers. We’re currently shoring up the core functionalities of our telecom product. In the long term we want to give customers the same edge with calling and messaging that they have with email: the ability to optimize and constantly improve how they interact with customers. We will face new challenges as we continue to scale out to ten times the volume of calling we have today and beyond. These efforts present a diverse gamut of work that will help enhance Outreach’s competitive edge by making our customers more effective. The Role Making and receiving voice calls are a key component of the Outreach product offering. Every month, Outreach customers complete more than 8 million calls with their prospects on our voice platform. The Voice Service and Experience Team is hiring software engineers to increase its momentum in this space. If you have experience building high availability voice communication experiences on top of open-source real-time communication software and commercial communications platform APIs, we’d love to talk to you about this opportunity. Telecom system development is a little different from other web development. The features we build are inherently heavy on state, complex in workflow, and include extensive third-party integrations. You’ll have to be creative, build on top of a lot of existing technology, and stay focused on Outreach’s core value proposition of revenue efficiency. You’ll be building systems to ensure calling is simple, reliable, and crystal clear; so that our customers can reduce the time on clicking around or performing repetitive actions and focus on what matters most - interacting with their prospects. Your Daily Adventures Will Include Partnering with product managers, designers, and analysts to deeply understand the needs of our users and build a product that serves those needs Working with commercial CPaaS APIs and open-source real-time communication software to manage calls, messages, and security Finding ways to engineer high availability into a system that has lots of moving parts Working with stakeholders to make sure our customers have the tools they need to be successful on our platform Setting direction for the team and help guide engineering vision Working on one of the most visible parts of Outreach’s product - to both our customers and the rest of our organization Improving the team and company – you will be an active participant in our culture (mentorship, interviewing, and new initiatives) Owning relationships with other engineering teams and collaborate with other functions within Outreach Basic Qualifications 7+ years of professional software development experience Experience with successful developing and shipping a large-scale web application with a customer-empathetic mindset Skilled with web technologies including Javascript, HTML, CSS and React (or framework of your choice) Skilled with building cloud-based service application and shipping production quality code in Golang, Ruby or C++ Proven technical and project leadership skills and able to guide and mentor others Strong knowledge of shipping impactful and complex software projects Experience with diagnosing real-time media quality issues (plus) Experience with VoIP, specifically using WebRTC and SIP to facilitate real-time communication between users and with phone numbers across the globe (plus) Why You’ll Love It Here Highly competitive salary 25 days annual vacation time + sick time and casual leave Group medical policy coverage available to employees and up to 5 eligible family members OPD benefit covered up to INR 10,000 Life insurance and personal accident insurance at 3x annual CTC 26 weeks of maternity leave pay, and 15 days of paternity leave pay Opportunity to be part of company success via the RSU program Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military Employee referral bonuses to encourage the addition of great new people to the team Fun company and team outings because we play just as hard as we work Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you. Show more Show less
Hyderabad
INR 4.0 - 7.0 Lacs P.A.
Work from Office
Full Time
About The Role: We are looking for a highly motivated, results-oriented Order Management Analyst to join our QTC organization. As an Order Management Analyst, you will support the Sales, Revenue Operations and Quote to Cash teams by processing deals in an Order Management capacity. This role requires meticulous reviewing of executed agreements for all transaction types as well as auditing Salesforce data in preparation for booking. This is a key role that helps drive effective financial reporting, revenue booking, sales commissions, provisioning and customer invoicing. Your responsibilities will include but are not limited to: reviewing the quote approval process, conducting quality checks on order forms, assistance with deal structuring, ensuring accurate data for each sales opportunity and account in Salesforce, correcting discrepancies based on order form information and existing data as well as serve as a cross-functional sounding board and liaison. This critical hire will report to the India-based Accounting Director and U. S. -based Accounting Senior Manager. This role will be expected to work a U. S. Pacific time work day. Location: Hyderabad, India Your Daily Adventures: Audit all customer order forms submitted for booking to confirm accuracy Review and approve CPQ quotes to ensure they align with company policies and objectives Perform financial, commission, and sales data quality checks in Salesforce for each opportunity and quote to ensure all records meet booking requirements Identify and address incorrect metrics and information according to booking policies and ensure accuracy before opportunities are closed won Serve as the first and last line of defense beginning from quote creation to booking in Salesforce and Zuora Collaborate with RevOps, BizSys, Deal Desk and Legal teammates to address booking issues and to identify areas for improvement across the systems Partner with Billing, Revenue and Provisioning teammates to address issues post order booking Complete assigned Salesforce cases submitted by Salesforce end users Review and reply to Zendesk cases submitted by various stakeholders Complete the month- and quarter-end audit tasks Any other responsibilities that may be assigned to help the company meet its goals Our Vision of You: Must have Bachelors degree with preference to master s degree in accounting, Finance, or a related field. 5-7 years of experience with order management, deal desk, finance, contracts, sales operations, or revenue with overall experience of 8+ years. Software/SaaS experience required Experience with Salesforce and CPQ required Familiarity with Zuora and Zendesk a plus Proficient in Microsoft Excel Readily available during the end of the month/quarter Acute attention to detail and the ability to closely follow policies and instructions Strong listening, analytical and organizational skills Operational mindset and approach to work Willingness and eagerness to learn with a team player attitude Flexibility and ability to work and adapt to change in a fast-paced and fully remote environment
Hyderabad
INR 4.0 - 8.0 Lacs P.A.
Work from Office
Full Time
About Us: Outreach Corporation is a fast-growing Software-as-a-Service (SaaS) company delivering cutting-edge solutions to [insert industry/niche]. Were passionate about empowering businesses through innovation, and were looking for a detail-oriented Payroll Analyst to support our dynamic Finance team. This role is essential in ensuring accurate and timely payroll processing while optimizing system integration across Workday, ADP, and NetSuite. The Role: The Payroll Analyst will be responsible for executing and improving payroll processes, ensuring compliance with local regulations in India and supporting the broader payroll administration team based in the United States, including cross-functional teams. The ideal candidate will have hands-on experience with Workday, ADP, and NetSuite, and will be adept at managing high volumes of payroll data with a high degree of accuracy and confidentiality. Your Daily Adventures: Assist with processing multi-state bi-weekly and monthly payrolls using ADP SmartCompliance and Workday (US CAD) and international payroll processing in Deel. Ensure payroll transactions are processed accurately and timely, including salaries, bonuses, commissions, equity, and deductions. Maintain and reconcile payroll data within Workday and Deel ensure seamless integration with NetSuite for financial reporting. Audit payroll reports and resolve discrepancies in employee compensation, benefits, and taxes. Collaborate with HR and Finance to ensure data integrity across systems and support month-end and year-end close processes. Assist Payroll manager monitor compliance with labor laws, tax regulations, and internal policies across multiple states or countries. Support audits by preparing and providing payroll-related documentation to internal and external auditors. Recommend and implement process improvements for payroll accuracy, compliance, and efficiency. Respond to employee payroll inquiries in a timely and professional manner. Our Vision of You Must have Bachelors degree with preference to master s degree in accounting finance, or a related field. 3-5 years of payroll experience with 7+ years of overall, preferably in a SaaS or tech environment. Proficiency with Workday, ADP SmartCompliance and Deel is preferred. Familiarity with global payroll processes Experience with equity compensation and related payroll tax implications. Strong analytical and problem-solving skills with attention to detail. Ability to handle sensitive and confidential information with discretion. Excellent communication skills and the ability to work cross-functionally in a fast-paced environment. Advanced Excel skills (VLOOKUPs, pivot tables, etc. ) and familiarity with data integrations between systems.
Hyderabad
INR 4.0 - 8.0 Lacs P.A.
Work from Office
Full Time
About Us: Outreach is the first and only AI Sales Execution Platform built for intelligent revenue workflows. Built on the world s largest foundation of customer interactions and go-to-market team data, Outreach s leading revenue AI technology helps go-to-market professionals and their companies win by intelligently accelerating decision making and elevating sellers to do their best work. Were passionate about empowering businesses through innovation, and were looking for a detail-oriented Senior Accountant to support our dynamic Accounting team. The Role: The Senior Accountant will be responsible for the accurate and timely recording of GL accounting entries [within NetSuite] as well as the corresponding reconciliations [within Excel]. The accounting areas of focus will pertain to compensation (payroll) and travel and expense (TE). Additionally, this role will also assist in optimizing both the underlying accounting processes as well as upstream operations that ultimately drive the accounting. This role will be supporting the broader corporate accounting team based in the United States, including cross-functional teams. The ideal candidate will have hands-on experience with NetSuite and will be adept at managing high volumes of GL detail with a high degree of accuracy and critical thinking. Your Daily Adventures: Prepare monthly global payroll accounting and TE (Travel Expense) journal entries. Perform and review Bank Reconciliation Statements (BRS) accurately and timely. Ensure accurate GST, TDS, and other regulatory compliance accounting in India. Work cross-functionally with Procurement, Accounts Payable, and other teams. Ensure financial records comply with India GAAP and internal controls. Respond to queries from internal and external stakeholders professionally and promptly. Assist with India and global audits, including preparation and compilation of audit support documentation. Our Vision of You Bachelor s degree in accounting or finance is mandatory. CA or MBA (Finance) qualification is preferred. 4-5 years of core GL accounting experience with a total of 7+ years in finance roles, ideally in a SaaS or tech environment. Proficiency in NetSuite ERP is required. Solid understanding of payroll accounting and upstream processes. Strong analytical and problem-solving skills, with high attention to detail. Demonstrated ability to handle confidential information with discretion. Excellent written and verbal communication skills; able to collaborate effectively across teams in a fast-paced environment. Advanced Excel skills (VLOOKUPs, pivot tables, data validation) and experience with data/system integrations.
Hyderabad
INR 7.0 - 11.0 Lacs P.A.
Work from Office
Full Time
About Us: Outreach is the first and only AI Sales Execution Platform built for intelligent revenue workflows. Built on the world s largest foundation of customer interactions and go-to-market team data, Outreach s leading revenue AI technology helps go-to-market professionals, and their companies win by intelligently accelerating decision making and elevating sellers to do their best work. Were passionate about empowering businesses through innovation, and were looking for a detail-oriented Accounting Manager to support our dynamic Finance and Accounting team. The Role: The Accounting Manager has a strong customer service mindset to support cross-functional business partners while enforcing compliance with internal controls and efficient accounting processes. The role drives new policies and procedures based on best practices, taking a holistic end to end process approach. The ideal candidate is a team player with a great can-do attitude who is eager to improve all areas of accounting operations, has a high attention to detail, and a desire to improve current processes to align with best practices. Your Daily Adventures: Oversee accounting, tax and legal compliance of international subsidiaries Ensure timely, accurate bookkeeping and transaction processing on monthly/quarterly/annual basis Oversee the preparation of financial statements, financial reports and audits for the company and its domestic / international subsidiaries as appropriate Ensure the hygiene of accounts, clean balance sheet on an ongoing basis Ensure accuracy and timely reporting of company financials in compliance with the Accounting Standards regulatory requirements. Responsible for statutory audit, internal audit and tax audits as well as maintain strong professional relationship with statutory internal auditors Proactively partner with team on accounts closing, reporting and internal audit matters Review of TDS, GST, statutory payments, payroll accounting and relevant filings Suggest measures and continuous focus on process improvements and automation Proactively communicate follow up with internal stake holders to maintain effective and cooperative working relationships Ensure effective, efficient implementation of company-wide internal controls spanning across all businesses and locations, working with peers and cross-functional teams to constantly review and improve Continuous improvement of management reporting to support growth, provide value additions and highlight actionable insights to Senior Management. Lead preparation and implementation of financial policies and procedures, incorporating accounting guidance and effective internal controls Assist Senior Management in ad-hoc projects as necessary Our Vision of You: Chartered Accountant with at least at least 6 to 10 years of experience in financial closure, AP, GL, financial reporting, audit and Tax functions. Experience in consolidation of multinational subsidiaries Working experience of NetSuite is preferred Big Four or top tier advisory firm experience is preferred Strong accounting knowledge to provide robust business support for current operations and future scale up Exposure to multinational operations and consolidation Expert Excel user and strong aptitude developing presentations in PowerPoint Excellent communication (verbal and written) and interpersonal skills Strong problem-solving and troubleshooting skills Experience in defining and mapping processes and procedures through Continuous Improvement Orientation. Engages effectively with and manages stakeholder relationships Displays High Professional and moral Integrity Highly motivated and able to thrive in a fast-paced, high energy and complex problem-solving environment Define end-to-end accounting processes across organization and locations Strong understanding of the Finance function, operating models and supporting organization structures, and process best practices
Hyderabad
INR 6.0 - 9.0 Lacs P.A.
Work from Office
Full Time
The Role: We are looking for a highly motivated, results-oriented Accounts Payable/Procurement Specialist to join our Finance organization. This critical hire will report to the U. S. based Purchase to Pay Manager and India-based Accounting Director. The primary focus of this position is to work within both the Accounts Payable and Procurement functions to onboard vendors, manage purchase requisitions, match purchase orders to invoices and control company expenses by receiving, processing, verifying, and reconciling invoices. This position must have the ability to work both autonomously and, in a team-oriented environment, where collaboration within the group is necessary to resolve complex problems. Your Daily Adventures Will Include: Lead procure-to-pay operations in India along with India Accounting Director Assisting internal business owners with various Procurement functions including requests for purchase requisitions, change orders for purchase orders Processing and coding vendor invoices, routing for approval and processing payment regularly within Coupa and NetSuite Maintaining a healthy AP aging and invoice queue for your assigned vendors Ensuring all required AP and Procurement tasks are complete for month end close Ensuring timely payment of all invoices and check requests in accordance with vendor terms and payment schedule Prepare weekly payment batches Research payment inquiries and provide detailed analysis regarding accounts payable Maintain accounting ledgers by verifying and posting account transactions Training employees on the procurement and accounts payable cycle Our Vision of You: Must have Bachelors degree with preference to master s degree in accounting, Finance, or a related field 6-8 years experience in the Accounts Payable and Procurement functions with over 10+ years of overall experience, preferably in a high growth SaaS company Experience with NetSuite, Concur, Coupa and a corporate credit card program Understanding and knowledge of AP and basic Procurement procedures Excellent communication skills both written and verbal Ability to work independently and manage and prioritize multiple tasks and deadlines in a fast-paced environment Desire to develop leadership and technical skills; pursue advancement opportunities within the Company Strong attention to detail, goal-oriented Demonstrated capability to build strong working relationships with internal business units
Hyderabad
INR 5.0 - 8.0 Lacs P.A.
Work from Office
Full Time
About The Team We are looking for a highly motivated, results-oriented Billing Supervisor to join our Finance Quote-to-Cash organization. This critical hire will report to a U. S. -based Billing Manager and India-based Accounting Director and be a key point of contact for customer billing inquiries. They will also assist with ad hoc billing and AR related tasks for Outreach Corporation. The Role The perfect candidate for this role will be customer-service oriented and have excellent communication, prioritization, and organizational skills. A successful candidate will also have strong attention to detail and the ability to maintain and improve daily operations, while working independently. Location: Hyderabad, India Your Daily Adventures Include: Responding to customer billing inquiries via Zendesk queue. Including but not limited to, invoice requests, billing disputes, account balance questions, and cancellation requests Working cross-functionally with Sales/CSM s, Revenue Operations, Finance Systems, and Order Management teams to troubleshoot customer inquiries Enforcing and providing guidance regarding billing requirements Customer account and purchase order reconciliations Documenting and maintaining billing and Accounts Receivable processes Processing of customer refunds, adjustments, and updates to customer account information Assisting with retrieval of data and support documents in satisfying various audit requests Additional ad hoc billing and Accounts Receivable projects as needed Our Vision of You: Must have Bachelors degree with preference to master s degree in accounting, Finance, or a related field. 5-7+ years Accounts Receivable experience with overall experience of 10+ years, preferably in a SaaS or tech environment. Strong analytical and problem-solving skills with ability to work independently Intermediate Microsoft Excel skills Capable of handling high volume in a fast paced, hyper growth environment Excellent verbal and written communication skills with the ability to interact effectively with all levels of employees and various departments within the company System experience with Zuora preferred, or other big ERP s (i. e. , Workday, Oracle, etc. ) Salesforce or CRM and Zendesk experience Strong work ethic with a positive, can-do attitude
Hyderabad
INR 5.0 - 9.0 Lacs P.A.
Work from Office
Full Time
Outreach is the first and only AI Sales Execution Platform built for intelligent revenue workflows. Built on the world s largest foundation of customer interactions and go-to-market team data, Outreach s leading revenue AI technology helps go-to-market professionals and their companies win by intelligently accelerating decision making and elevating sellers to do their best work. Our powerful platform gives revenue teams the tools they need to design, measure, and improve a revenue strategy for every stage of the customer journey, improving efficiency and effectiveness across the entire revenue cycle. Over 6, 000 customers, including Zoom, McKesson, Snowflake, SAP, and Okta use Outreach to power workflows, put customers at the center of their business, improve revenue results, and win in the market. Outreach is a privately held company based in Seattle, Washington, with offices worldwide. To learn more, please visit www. outreach. io . The Role Bridging Intelligence and Action The Cyber Intel Fusion Analyst is a pivotal role within our security program. This position serves as a critical bridge, linking strategic threat intelligence with tactical security operations. The analyst will be instrumental in evolving our security practices beyond traditional, siloed functions while ensuring that intelligence capabilities are not merely insightful but are directly integrated and operationalized within our security framework. This proactive operationalization of intelligence is key to anticipating emerging threats and developing innovative countermeasures to counter sophisticated cyber threats before they can impact our services or compromise sensitive information. The ability to quickly fuse intelligence into operational defense mechanisms provides a distinct security advantage, crucial for maintaining service reliability and customer trust. Your Daily Adventures Will Include Core Responsibilities: Shaping Our Defenses The responsibilities of the Cyber Intel Fusion Analyst are multifaceted, demanding a blend of analytical acumen, technical expertise, and collaborative skill. Intelligence Cycle Management Requirements Definition: The analyst will manage the intelligence analysis cycle as it pertains to team operations. This includes working closely with team operators and other stakeholders to identify and refine intelligence requirements that drive threat emulation assessments and inform defensive strategies. A key function involves identifying intelligence requirements for diverse areas such as security operations, cloud security, enterprise security, and application security, including those related to artificial intelligence. This broad scope necessitates an understanding of the unique intelligence needs of various teams, positioning the analyst as a strategic partner who can tailor and deliver relevant intelligence to enhance the effectiveness of multiple security functions. Tactical Intelligence Analysis Adversary Understanding: A core function is providing tactical cyber intelligence analysis, meticulously identifying specific adversary tactics, techniques, and procedures (TTPs). This analysis will be consistently tied back to established frameworks like the MITRE ATTCK Framework, leveraging intelligence provided by relevant organizations. The role involves recognizing and researching attacks and attack patterns based onpublished open-source intelligence (OSINT) and other intelligence sources. The analyst will be adept at handling and organizing disparate data concerning detections, attacks, and attackers to accurately identify adversary groups and their modus operandi, thereby driving assessments pertinent to the company. This process transforms general threat data into a refined understanding of adversaries specifically targeting our environment, such as those focusing on SaaS platforms if applicable. Developing Actionable Intelligence Driving Threat Emulation: The analyst is tasked with developing, producing, and managing Adversary Response Playbooks. These playbooks are crucial for supporting and driving threat emulation assessments, ensuring our defenses are tested against realistic adversary behaviors. 1 This involves translating analyzed intelligence on adversary TTPs and campaign indicators into actionable detection strategies, such as developing custom SIEM correlation rules or contributing to Security Orchestration, Automation, and Response (SOAR) playbooks. This operationalization of intelligence is fundamental, turning analytical findings into tangible, proactive defensive measures that strengthen our security posture. Collaboration, Liaison Stakeholder Management: Effective relationship management is paramount. The analyst will manage relationships with organizations, both internal and external, that provide requested intelligence to the team or receive information from it. A significant part of the role includes representing the team in cyber threat intelligence-related meetings and matters, acting as a crucial liaison. This collaboration extends across multiple organizational functions, potentially including cloud engineering teams, DevSecOps personnel, SOC analysts, incident responders, and even executive leadership. By effectively sharing tailored intelligence, the analyst acts as a force multiplier, enhancing the capabilities and preparedness of various teams across the organization. Our Vision of You Core Competencies: Mastery of the Intelligence Cycle: Expertise in managing the intelligence analysis cycle, encompassing planning, collection (including OSINT and multi-source intelligence), processing, in-depth analysis of adversary TTPs, and the production and dissemination of timely, accurate, and actionable intelligence products tailored to diverse internal audiences. Strategic Requirements Identification: Proven ability to identify and refine intelligence requirements for a wide array of security functions, includingsecurity operations, cloud security, enterprise security, and application security (potentially including AI), ensuring intelligence efforts align with business and operational needs. Tactical Intelligence TTP Expertise: Strong skills in tactical cyber intelligence analysis, identifying specific adversary TTPs and mapping them to frameworks like MITRE ATTCK . This includes researching current attacks, attack patterns, and understanding threats specific to modern environments (e. g. , SaaS-specific attack patterns). Actionable Output Development: Demonstrable experience in developing, producing, and managing resources like Adversary Response Playbooks to support and drive threat emulation assessments, effectively translating intelligence into practical defensive measures. Data Synthesis Adversary Profiling: Capability in handling and organizing disparate data about detections, attacks, and attackers to properly identify adversary groups and develop comprehensive threat actor profiles, particularly those relevant to the company s operational landscape. Exceptional Collaboration Liaison Skills: Excellent relationship management abilities with internal and external intelligence providers and consumers, and proven experience acting as an effective liaison and team representative in intelligence matters. Education and Experience: A minimum of 5 years of progressive, hands-on experience in the cybersecurity domain, with a demonstrable track record in roles that combine cyber threat intelligence analysis with security operations or incident response functions. Experience in environments with a significant cloud and SaaS focus is highly advantageous. This emphasis on combined experience highlights the need for individuals who have practically applied the "fusion"concept. Technical Prowess: The analyst must possess a robust set of technical skills to effectively investigate security incidents, analyze threat data, and implement defensive measures, especially within cloud environments. Essential technical competencies are outlined below: An in-depth understanding of core networking protocols (TCP/IP, UDP, HTTP/S, DNS, SMTP, etc. ), network traffic analysis methodologies, and the function of common networking ports and protocols. Proficiency with cloud security architectures (IaaS, PaaS, SaaS) and hands-onexperience with security tools native to major cloud platforms (e. g. , AWS, Azure, GCP). Expertise with Security Information and Event Management (SIEM) platforms for log correlation, advanced analysis, and the development of custom detection rules. Hands-on experience with Endpoint Detection and Response (EDR/XDR) solutions for endpoint threat detection, investigation, and response. Strong skills in comprehensive log analysis from diverse cloud and on-premises sources, including operating systems (Windows, Linux, macOS), applications, network devices, and cloud service logs (e. g. , CloudTrail, Azure Monitor). A solid understanding of Windows and Linux operating systems (including distributions such as RHEL, Ubuntu, CentOS) and macOS, encompassing system administration fundamentals, security configurations, logging mechanisms, and common attack vectors. Scripting skills for automation of analytical tasks, data manipulation, tool integration, or the development of custom detection scripts using languages such as Python, PowerShell, or Bash. Deep understanding and practical application of threat intelligence frameworks such as the MITRE ATTCK Framework, the Cyber Kill Chain , and the Diamond Model of Intrusion Analysis. The following outlines core technical competencies and representative toolsets relevant to this role: Category Examples/Specific Tools (Tailored for SaaS) Cloud Platform Security: AWS (GuardDuty, Security Hub, Macie, Inspector), Azure (Sentinel, Defender for Cloud), GCP (Security Command Center) SIEM: Google SecOps, CrowdStrike NG SIEM, Sumologic CloudSiem EDR/XDR: CrowdStrike Falcon, JAMF Protect Network Analysis: Wireshark, Zeek (formerly Bro), Suricata, Cloud-native traffic mirroring/analysis tools Vulnerability Management: CrowdStrike Exposure Management, Wiz, Cloud-native vulnerability scanners Scripting Languages: Python, PowerShell, Bash Operating Systems: Windows (Client/Server), Linux (various distributions such as RHEL, Ubuntu, CentOS), macOS Threat Intelligence Platforms: (TIPs) MISP, ThreatConnect, Anomali ThreatStream, Recorded Future. Analytical and Communication Skills: Exceptional analytical and problem-solving skills, with a demonstrated ability to correlate disparate datasets, identify subtle patterns of malicious activity, and make sound, evidence-based judgments, often under pressure. Excellent written and verbal communication skills, with the proven ability to articulate complex technical information, security concepts, and intelligence findings clearly and concisely to diverse audiences, including technical peers and management. Work Requirements: This position requires participation in an on-call rotation to provide expert support during critical security incidents. This role does not involve regular shift work. Bonus Points: Preferred Qualifications While not mandatory, the following qualifications will significantly differentiate strong candidates and indicate a deeper specialization. Advanced industry-recognized cybersecurity certifications. Examples include: GIAC Cyber Threat, SANS/GIAC Cyber Threat Intelligence , Intelligence (GCTI), GIAC Certified Intrusion, SANS/GIAC Network Security Monitoring, Analyst (GCIA), Intrusion Detection, GIAC Certified Incident, SANS/GIAC Incident Response, Handler (GCIH), CISSP (ISC) Broad Cybersecurity, Management Operations, AWS Certified Security - Amazon Web Services AWS Cloud Security Specialty, Azure Security Engineer, Microsoft Azure Cloud Security, Associate (AZ-500), CompTIA Cybersecurity, CompTIA Cybersecurity Analysis, Analyst (CySA+), Intrusion Detection, Offensive Security Certified, Offensive Security Penetration Testing, Professional (OSCP), (Understanding Attacker Methods) Practical experience utilizing Threat Intelligence Platforms (TIPs) such as MISP, ThreatConnect, Anomali ThreatStream, or Recorded Future. Experience with Security Orchestration, Automation, and Response (SOAR) platforms and playbook development. Knowledge of malware analysis (static and dynamic) and reverse engineering techniques, and familiarity with associated tools. Familiarity with DevSecOps principles and experience securing CI/CD pipelines. Understanding of compliance frameworks relevant to SaaS environments (e. g. , SOC 2, ISO 27001/27701/42001, GDPR, HIPAA). Why You ll Love It Here Highly competitive salary 25 days annual vacation time + sick time and casual leave Group medical policy coverage available to employees and up to 5 eligible family members OPD benefit covered up to INR 10, 000 Life insurance and personal accident insurance at 3x annual CTC 26 weeks of maternity leave pay, and 15 days of paternity leave pay Opportunity to be part of company success via the RSU program Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Womens Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military Employee referral bonuses to encourage the addition of great new people to the team Fun company and team outings because we play just as hard as we work Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. Were dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you dont think you meet all of the requirements listed below. We dont want a few lines in a job description to get between us and the opportunity to meet you.
Hyderabad, Telangana, India
Not disclosed
On-site
Full Time
About Us Outreach Corporation is a fast-growing Software-as-a-Service (SaaS) company delivering cutting-edge solutions to [insert industry/niche]. We're passionate about empowering businesses through innovation, and we're looking for a detail-oriented Payroll Analyst to support our dynamic Finance team. This role is essential in ensuring accurate and timely payroll processing while optimizing system integration across Workday, ADP, and NetSuite. The Role The Payroll Analyst will be responsible for executing and improving payroll processes, ensuring compliance with local regulations in India and supporting the broader payroll administration team based in the United States, including cross-functional teams. The ideal candidate will have hands-on experience with Workday, ADP, and NetSuite, and will be adept at managing high volumes of payroll data with a high degree of accuracy and confidentiality. Your Daily Adventures Assist with processing multi-state bi-weekly and monthly payrolls using ADP SmartCompliance and Workday (US & CAD) and international payroll processing in Deel. Ensure payroll transactions are processed accurately and timely, including salaries, bonuses, commissions, equity, and deductions. Maintain and reconcile payroll data within Workday and Deel ensure seamless integration with NetSuite for financial reporting. Audit payroll reports and resolve discrepancies in employee compensation, benefits, and taxes. Collaborate with HR and Finance to ensure data integrity across systems and support month-end and year-end close processes. Assist Payroll manager monitor compliance with labor laws, tax regulations, and internal policies across multiple states or countries. Support audits by preparing and providing payroll-related documentation to internal and external auditors. Recommend and implement process improvements for payroll accuracy, compliance, and efficiency. Respond to employee payroll inquiries in a timely and professional manner. Our Vision of You Must have Bachelors’ degree with preference to master’s degree in accounting finance, or a related field. 3-5 years of payroll experience with 7+ years of overall, preferably in a SaaS or tech environment. Proficiency with Workday, ADP SmartCompliance and Deel is preferred. Familiarity with global payroll processes Experience with equity compensation and related payroll tax implications. Strong analytical and problem-solving skills with attention to detail. Ability to handle sensitive and confidential information with discretion. Excellent communication skills and the ability to work cross-functionally in a fast-paced environment. Advanced Excel skills (VLOOKUPs, pivot tables, etc.) and familiarity with data integrations between systems. Show more Show less
Hyderabad, Telangana, India
Not disclosed
Remote
Full Time
About The Role We are looking for a highly motivated, results-oriented Order Management Analyst to join our QTC organization. As an Order Management Analyst, you will support the Sales, Revenue Operations and Quote to Cash teams by processing deals in an Order Management capacity. This role requires meticulous reviewing of executed agreements for all transaction types as well as auditing Salesforce data in preparation for booking. This is a key role that helps drive effective financial reporting, revenue booking, sales commissions, provisioning and customer invoicing. Your responsibilities will include but are not limited to: reviewing the quote approval process, conducting quality checks on order forms, assistance with deal structuring, ensuring accurate data for each sales opportunity and account in Salesforce, correcting discrepancies based on order form information and existing data as well as serve as a cross-functional sounding board and liaison. This critical hire will report to the India-based Accounting Director and U.S.-based Accounting Senior Manager. This role will be expected to work a U.S. Pacific time work day. Location: Hyderabad, India Your Daily Adventures Audit all customer order forms submitted for booking to confirm accuracy Review and approve CPQ quotes to ensure they align with company policies and objectives Perform financial, commission, and sales data quality checks in Salesforce for each opportunity and quote to ensure all records meet booking requirements Identify and address incorrect metrics and information according to booking policies and ensure accuracy before opportunities are closed won Serve as the “first and last line of defense” beginning from quote creation to booking in Salesforce and Zuora Collaborate with RevOps, BizSys, Deal Desk and Legal teammates to address booking issues and to identify areas for improvement across the systems Partner with Billing, Revenue and Provisioning teammates to address issues post order booking Complete assigned Salesforce cases submitted by Salesforce end users Review and reply to Zendesk cases submitted by various stakeholders Complete the month- and quarter-end audit tasks Any other responsibilities that may be assigned to help the company meet its goals Our Vision Of You Must have Bachelors’ degree with preference to master’s degree in accounting, Finance, or a related field. 5-7 years of experience with order management, deal desk, finance, contracts, sales operations, or revenue with overall experience of 8+ years. Software/SaaS experience required Experience with Salesforce and CPQ required Familiarity with Zuora and Zendesk a plus Proficient in Microsoft Excel Readily available during the end of the month/quarter Acute attention to detail and the ability to closely follow policies and instructions Strong listening, analytical and organizational skills Operational mindset and approach to work Willingness and eagerness to learn with a team player attitude Flexibility and ability to work and adapt to change in a fast-paced and fully remote environment Show more Show less
Hyderabad, Telangana, India
Not disclosed
On-site
Full Time
About Us Outreach is the first and only AI Sales Execution Platform built for intelligent revenue workflows. Built on the world’s largest foundation of customer interactions and go-to-market team data, Outreach’s leading revenue AI technology helps go-to-market professionals, and their companies win by intelligently accelerating decision making and elevating sellers to do their best work. We're passionate about empowering businesses through innovation, and we're looking for a detail-oriented Accounting Manager to support our dynamic Finance and Accounting team. The Role The Accounting Manager has a strong customer service mindset to support cross-functional business partners while enforcing compliance with internal controls and efficient accounting processes. The role drives new policies and procedures based on best practices, taking a holistic end to end process approach. The ideal candidate is a team player with a great can-do attitude who is eager to improve all areas of accounting operations, has a high attention to detail, and a desire to improve current processes to align with best practices. Your Daily Adventures Oversee accounting, tax and legal compliance of international subsidiaries Ensure timely, accurate bookkeeping and transaction processing on monthly/quarterly/annual basis Oversee the preparation of financial statements, financial reports and audits for the company and its domestic / international subsidiaries as appropriate Ensure the hygiene of accounts, clean balance sheet on an ongoing basis Ensure accuracy and timely reporting of company financials in compliance with the Accounting Standards & regulatory requirements. Responsible for statutory audit, internal audit and tax audits as well as maintain strong professional relationship with statutory & internal auditors Proactively partner with team on accounts closing, reporting and internal audit matters Review of TDS, GST, statutory payments, payroll accounting and relevant filings Suggest measures and continuous focus on process improvements and automation Proactively communicate & follow up with internal stake holders to maintain effective and cooperative working relationships Ensure effective, efficient implementation of company-wide internal controls spanning across all businesses and locations, working with peers and cross-functional teams to constantly review and improve Continuous improvement of management reporting to support growth, provide value additions and highlight actionable insights to Senior Management. Lead preparation and implementation of financial policies and procedures, incorporating accounting guidance and effective internal controls Assist Senior Management in ad-hoc projects as necessary Our Vision Of You Chartered Accountant with at least at least 6 to 10 years of experience in financial closure, AP, GL, financial reporting, audit and Tax functions. Experience in consolidation of multinational subsidiaries Working experience of NetSuite is preferred Big Four or top tier advisory firm experience is preferred Strong accounting knowledge to provide robust business support for current operations and future scale up Exposure to multinational operations and consolidation Expert Excel user and strong aptitude developing presentations in PowerPoint Excellent communication (verbal and written) and interpersonal skills Strong problem-solving and troubleshooting skills Experience in defining and mapping processes and procedures through Continuous Improvement Orientation. Engages effectively with and manages stakeholder relationships Displays High Professional and moral Integrity Highly motivated and able to thrive in a fast-paced, high energy and complex problem-solving environment Define end-to-end accounting processes across organization and locations Strong understanding of the Finance function, operating models and supporting organization structures, and process best practices Show more Show less
Hyderabad, Telangana, India
Not disclosed
On-site
Full Time
The Role We are looking for a highly motivated, results-oriented Accounts Payable/Procurement Specialist to join our Finance organization. This critical hire will report to the U.S. based Purchase to Pay Manager and India-based Accounting Director. The primary focus of this position is to work within both the Accounts Payable and Procurement functions to onboard vendors, manage purchase requisitions, match purchase orders to invoices and control company expenses by receiving, processing, verifying, and reconciling invoices. This position must have the ability to work both autonomously and, in a team-oriented environment, where collaboration within the group is necessary to resolve complex problems. Your Daily Adventures Will Include Lead procure-to-pay operations in India along with India Accounting Director Assisting internal business owners with various Procurement functions including requests for purchase requisitions, change orders for purchase orders Processing and coding vendor invoices, routing for approval and processing payment regularly within Coupa and NetSuite Maintaining a healthy AP aging and invoice queue for your assigned vendors Ensuring all required AP and Procurement tasks are complete for month end close Ensuring timely payment of all invoices and check requests in accordance with vendor terms and payment schedule Prepare weekly payment batches Research payment inquiries and provide detailed analysis regarding accounts payable Maintain accounting ledgers by verifying and posting account transactions Training employees on the procurement and accounts payable cycle Our Vision Of You Must have Bachelors’ degree with preference to master’s degree in accounting, Finance, or a related field 6-8 years’ experience in the Accounts Payable and Procurement functions with over 10+ years of overall experience, preferably in a high growth SaaS company Experience with NetSuite, Concur, Coupa and a corporate credit card program Understanding and knowledge of AP and basic Procurement procedures Excellent communication skills both written and verbal Ability to work independently and manage and prioritize multiple tasks and deadlines in a fast-paced environment Desire to develop leadership and technical skills; pursue advancement opportunities within the Company Strong attention to detail, goal-oriented Demonstrated capability to build strong working relationships with internal business units Show more Show less
Hyderabad, Telangana, India
Not disclosed
On-site
Full Time
About Us Outreach is the first and only AI Sales Execution Platform built for intelligent revenue workflows. Built on the world’s largest foundation of customer interactions and go-to-market team data, Outreach’s leading revenue AI technology helps go-to-market professionals and their companies win by intelligently accelerating decision making and elevating sellers to do their best work. We're passionate about empowering businesses through innovation, and we're looking for a detail-oriented Senior Accountant to support our dynamic Accounting team. The Role The Senior Accountant will be responsible for the accurate and timely recording of GL accounting entries [within NetSuite] as well as the corresponding reconciliations [within Excel]. The accounting areas of focus will pertain to compensation (payroll) and travel and expense (T&E). Additionally, this role will also assist in optimizing both the underlying accounting processes as well as upstream operations that ultimately drive the accounting. This role will be supporting the broader corporate accounting team based in the United States, including cross-functional teams. The ideal candidate will have hands-on experience with NetSuite and will be adept at managing high volumes of GL detail with a high degree of accuracy and critical thinking. Your Daily Adventures Prepare monthly global payroll accounting and T&E (Travel & Expense) journal entries. Perform and review Bank Reconciliation Statements (BRS) accurately and timely. Ensure accurate GST, TDS, and other regulatory compliance accounting in India. Work cross-functionally with Procurement, Accounts Payable, and other teams. Ensure financial records comply with India GAAP and internal controls. Respond to queries from internal and external stakeholders professionally and promptly. Assist with India and global audits, including preparation and compilation of audit support documentation. Our Vision of You Bachelor’s degree in accounting or finance is mandatory. CA or MBA (Finance) qualification is preferred. 4–5 years of core GL accounting experience with a total of 7+ years in finance roles, ideally in a SaaS or tech environment. Proficiency in NetSuite ERP is required. Solid understanding of payroll accounting and upstream processes. Strong analytical and problem-solving skills, with high attention to detail. Demonstrated ability to handle confidential information with discretion. Excellent written and verbal communication skills; able to collaborate effectively across teams in a fast-paced environment. Advanced Excel skills (VLOOKUPs, pivot tables, data validation) and experience with data/system integrations. Show more Show less
Hyderabad, Telangana, India
Not disclosed
On-site
Full Time
About The Team We are looking for a highly motivated, results-oriented Billing Supervisor to join our Finance Quote-to-Cash organization. This critical hire will report to a U.S.-based Billing Manager and India-based Accounting Director and be a key point of contact for customer billing inquiries. They will also assist with ad hoc billing and AR related tasks for Outreach Corporation. The Role The perfect candidate for this role will be customer-service oriented and have excellent communication, prioritization, and organizational skills. A successful candidate will also have strong attention to detail and the ability to maintain and improve daily operations, while working independently. Location: Hyderabad, India Your Daily Adventures Include Responding to customer billing inquiries via Zendesk queue. Including but not limited to, invoice requests, billing disputes, account balance questions, and cancellation requests Working cross-functionally with Sales/CSM’s, Revenue Operations, Finance Systems, and Order Management teams to troubleshoot customer inquiries Enforcing and providing guidance regarding billing requirements Customer account and purchase order reconciliations Documenting and maintaining billing and Accounts Receivable processes Processing of customer refunds, adjustments, and updates to customer account information Assisting with retrieval of data and support documents in satisfying various audit requests Additional ad hoc billing and Accounts Receivable projects as needed Our Vision Of You Must have Bachelors’ degree with preference to master’s degree in accounting, Finance, or a related field. 5-7+ years Accounts Receivable experience with overall experience of 10+ years, preferably in a SaaS or tech environment. Strong analytical and problem-solving skills with ability to work independently Intermediate Microsoft Excel skills Capable of handling high volume in a fast paced, hyper growth environment Excellent verbal and written communication skills with the ability to interact effectively with all levels of employees and various departments within the company System experience with Zuora preferred, or other big ERP’s (i.e., Workday, Oracle, etc.) Salesforce or CRM and Zendesk experience Strong work ethic with a positive, can-do attitude Show more Show less
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