National Logistics and Warehousing Manager

As the National Logistics and Warehousing Manager at L'Oral India Supply Chain, you will play a crucial role in overseeing L'Oral"s Distribution Centre operations, audits, and compliance pan-India. With your 10+ years of professional experience in FMCG or a related industry, you will be based at the L'Oral India Head Office in Mumbai. **Key Responsibilities:** - Monitor day-to-day Distribution Centre operations to meet L'Oral"s business requirements and standards. - Interface with sales channels, customers, fiscal, legal, IMPEX, finance & control, and service providers at the local level. - Coach, develop, and manage off-role/3PL resources. - Monthly monitoring and reporting of warehousing costs in line with the budget, driving cost reduction initiatives while improving customer SLA. - Monitor 3PL operations KPIs and performance, conducting monthly operational and quarterly business reviews. - Conduct RCA and CAPA of operational issues and customer claims to enhance L'Oral"s processes and warehouse operations. - Implement lean warehousing and operations, including Daily management, 5S, etc., to exceed global standards. - Prepare and publish MIS reports as required by management. - Ensure audit compliance as per L'Oral policies for inventory, social, EHS, and internal audits. - Manage value-added services at 3PL sites. - Act as L'Oral"s primary subject matter expert in understanding external 3rd party operations. - Provide operational and analytical support to various functional areas like Commercial Trade, Quality Assurance, Supply Chain, Warehouse & Logistics, and others. - Mentor direct reports, develop employee plans, and foster a positive work environment. **Key Deliverables:** - Plan, manage, and evaluate logistics operations in line with L'Oral policies. - Deliver logistics solutions while ensuring quality and service within budgetary requirements. - Monitor quality, quantity, delivery times, and transport costs. - Resolve execution, customer, and transportation issues. - Maintain inventory accuracy and manage stock movements. - Ensure compliance with health, safety, and environmental policies and procedures. **Key Competencies:** - 10+ years of working experience in Warehousing/Distribution/logistics. - Successful track record in distribution and logistics management. - Ability to manage multiple complex requests under time pressure. - Resilient, persuasive, and influential individual with strong negotiation skills. - Ability to lead and empower a team, set expectations, and evaluate performance. - Excellent problem-solving, organizational, analytical, and critical thinking skills. - Strong initiative and effective cross-functional communication skills. **Key Relationships:** - Internally: Supply & Distribution Planning teams, Factory & Warehouse Operation Team, Customer Service teams, Procurement, Manufacturing, Sales, Auditors, Legal, Accounts & Finance teams. - Externally: 3PL/DC, Transport Vendors, Consumable Suppliers. **Physical Demands:** - Travel will be need-based. **Education:** - Post-Graduation. An MBA in Logistics or Supply Chain from a premium B-School is preferred.,