1162 Nagios Jobs - Page 27

Roles and Responsibilities Monitor network performance using tools like Solarwinds, Nagios, Wireshark, and CCNA. Troubleshoot issues related to routing protocols (OSPF), switching protocols (VLANs), firewall rules, SDWAN architecture. Collaborate with team members to resolve complex technical problems in a 24x7 NOC environment. Perform routine maintenance tasks such as firmware upgrades on routers and switches. Ensure compliance with company's security policies by monitoring firewalls and implementing access controls.

Role : Billing Support Analyst (Grade 5 - 12) Location : India (preferably Bengaluru) Description : The purpose of this role is to support Billing and payment applications of MVNE (Mobile Virtual Network Enabler) platform hosted both on-prem and on cloud (AWS). This role is also responsible for managing billing and payment processing for the MVNE. Job Responsibilities : Provide L1/L2/L3 support for Billing and payment applications. Support coverage is 24x7 with full support provided during Irish business hours and on on-call rota basis outside of Irish business hours, including weekends Responsible for resolution of billing and payment incidents in accordance with established Service Level Agreements Co-ordinate resolution of incidents with third parties that are responsible for applications in their scope Carry out daily Application Health Check proactively to catch any symptoms that might lead to incidents and take measures proactively to avoid incident occurrence. Monitor application alerts raised by the application monitoring platform and resolve issues as and when identified by the monitoring platform Maintain up to date operational documentation, such as SOPs and application Runbooks Conduct thorough impact and root cause analysis of the incident and publish findings in incident report. Conduct end-to-end testing of new functionality developed prior to rolling out to production. Perform analysis on frequently occurring issues and make service improvement recommendations to resolve such issues from occurring. Responsible for SIM ordering process Carry out bill simulation run and validation Carry out scheduled billing run Responsible for payment processing for credit card and direct debit payments, including the handling of payment reversals and rejects Responsible for deployment of application code or configuration changes in the production environment. Create or update knowledge articles based on the incident and problem learning. Maintain up to date operational documentation, such as SOPs and application Runbooks Responding to business user queries Must Have Skills: Strong Telecom knowledge. Hands-on experience with supporting Billing and payment applications Hands-on experience in running billing process and payment processing Knowledge of ITIL framework, with required experience in incident management, change management Experience in Application Monitoring tools such as Nagios, Xymon and cloudwatch Experience in handling high priority incidents (crisis calls) Strong skills on Java technologies vis-à-vis Springboot, React, SOAP-UI web services, Excellent skills in Linux OS and shell scripting Strong PostgreSQL and Oracle database knowledge Good English verbal communication skills with the ability to explain things in a clear and non-technical way. Strong attention to detail and the ability to deliver high quality work. Should have the ability to identify right prioritization of incidents, which requires in-depth domain knowledge. Should be able to switch between various tasks seamlessly. Nice to have : ITSM v3/v4 foundation certification. Capable of analysing new requirements and provide solution delivery estimates. Strong knowledge of the entire software development lifecycle. Experience / Qualification Bachelor’s and/or Master’s degree in Computer Science, Engineering or related technical discipline. 2 to 15+ years of IT professional experience within a global organization. 2 to 15+ years of experience in Telecommunications service. 2 to 15+ years of experience working as billing support analyst experience Have a good understanding of application architecture, data architecture, infrastructure and business processes. Qualities : Accountable for professional working behavior including, building and maintaining constructive working relationships, implementing proactive and concise communication, acting as a resource to colleagues, and engaging in collaborative thinking and problem solving while demonstrating CSGs core competencies and values. Exercises independent judgment after considering alternatives. Works under the general guidance of more senior members of the team with occasional consultation and collaboration. Coordinates own tasks and those of junior team members to meet project schedules.

Join us as a Production Analyst This is an opportunity to make a real impact and be pivotal in the success of our business, while benefiting from great variety and stakeholder exposure We’ll look to you to deliver a complex and critical production management, infrastructure and application support service for relevant platforms, activities and processes across the domain Hone your existing analytical skills and advance your career in this exciting, fast paced role We're offering this role as associate level What you'll do As a Production Analyst, you’ll support with providing day-to-day technology based services and will assist with deploying new, complex applications and architecture across the domain. We’ll look to you to support the delivery of application management, application support and the building of environments for systems, making sure all deployments into production environments meet the appropriate quality standards. It’s a highly collaborative role which will see you working closely with platform and domain stakeholders to ensure the robustness and resilience of the platform. You’ll also work with feature teams to understand the upcoming changes and prevent potential issues occurring. Your Role Will Also Involve Collaborating with product development and feature teams to understand the upcoming product, enabling continuous integration and continuous deployment to occur Regularly attending the feature teams’ refinement and planning sessions Identifying areas for service improvement by analysing and diagnosing re-occurring platform and service incidents, as well as customer and stakeholder feedback Building a culture of continuous improvement to reinforce the robustness of the domain, with a focus on automation, scalability, continuous integration and continuous delivery The skills you'll need We’re looking for someone with technical knowledge and experience including platform, technology, products and domains. Along with this, you’ll bring experience of working in an Agile or DevOps environment with continuous delivery and continuous integration. You'll need an experience of 4+ years. We’re Also Looking For Experience in Devops, SRE Experience in container technologies like Docker, Kubernetes, OpenShift. Must have knowledge of DevSecOps tools like Git, Maven, Security Tool Any one of the Monitoring tools knowledge Geneos, Nagios, Prometheus, DynaTrace, AppDynamics, DX-APM, SPLUNK.Scripting Knowledge: UNIX Shell, Python, Scala, Java Experience in cloud provider like AWS, or Google Cloud Platform Working hands-on knowledge of configuring SLA, SLO, SLIs and infra + business rules/logics in AppDynamics,

Join us as a Production Analyst This is an opportunity to make a real impact and be pivotal in the success of our business, while benefiting from great variety and stakeholder exposure We’ll look to you to deliver a complex and critical production management, infrastructure and application support service for relevant platforms, activities and processes across the domain Hone your existing analytical skills and advance your career in this exciting, fast paced role We're offering this role at associate level What you'll do As a Production Analyst, you’ll support with providing day-to-day technology based services and will assist with deploying new, complex applications and architecture across the domain. We’ll look to you to support the delivery of application management, application support and the building of environments for systems, making sure all deployments into production environments meet the appropriate quality standards. It’s a highly collaborative role which will see you working closely with platform and domain stakeholders to ensure the robustness and resilience of the platform. You’ll also work with feature teams to understand the upcoming changes and prevent potential issues occurring. Your Role Will Also Involve Collaborating with product development and feature teams to understand the upcoming product, enabling continuous integration and continuous deployment to occur Regularly attending the feature teams’ refinement and planning sessions Identifying areas for service improvement by analysing and diagnosing re-occurring platform and service incidents, as well as customer and stakeholder feedback Building a culture of continuous improvement to reinforce the robustness of the domain, with a focus on automation, scalability, continuous integration and continuous delivery The skills you'll need We’re looking for someone with technical knowledge and experience including platform, technology, products and domains. Along with this, you’ll bring experience of working in an Agile or DevOps environment with continuous delivery and continuous integration. You'll have an experience of 4+ years. We’re Also Looking For Experience in Devops, SRE Experience in container technologies like Docker, Kubernetes, OpenShift. Must have knowledge of DevSecOps tools like Git, Maven, Security Tool Any one of the Monitoring tools knowledge Geneos, Nagios, Prometheus, DynaTrace, AppDynamics, DX-APM, SPLUNK.Scripting Knowledge: UNIX Shell, Python, Scala, Java Experience in cloud provider like AWS, or Google Cloud Platform Working hands-on knowledge of configuring SLA, SLO, SLIs and infra + business rules/logics in AppDynamics,

Job Description: . The ideal candidate will possess the following qualifications and skills: Demonstrated knowledge in scripting and automation tooling, enabling efficient and scalable solutions. Skilled in Terraform scripting and module development, enabling the creation of reusable and maintainable infrastructure as code. Recognized as a Subject Matter Expert (SME) in Azure, with extensive experience in the deployment and management of Azure infrastructure, ensuring optimal performance and security. Proficient working knowledge of GitHub, with a solid understanding of revision control concepts, facilitating effective version management and collaboration. Intermediate proficiency in Jira, capable of efficiently managing projects and tracking issues to ensure timely resolution. Expert-level command of the Linux command line, demonstrating the ability to perform complex tasks and troubleshooting issues effectively. Experience with Virtual Machines (VMs), including deployment and configuration of infrastructure components, to support scalable cloud infrastructure. Knowledge of Entra ID and App Registrations, ensuring secure and efficient application integration within the cloud environment. Proficiency in Kubernetes, with the ability to manage applications via the command line, optimizing deployment and scaling strategies. Candidates should demonstrate a strong foundation in cloud technologies, automation, and infrastructure management, with a commitment to best practices and continuous improvement. System Architecture: Design, develop, document, and analyze the overall architecture of systems, focusing on event management and correlation. Solution Definition: Define Network Service Assurance solutions that meet performance, usability, scalability, reliability, and security requirements. Comprehensive Solutions: Develop complete Network Service Assurance solutions, including subsystems and interfaces. Industry Research: Research and recommend industry-standard Network Service Assurance technologies to enhance current system capabilities. Technical Expertise: Display deep technical knowledge and subject matter expertise in AT&T Technologies within the Network Service Assurance domain. System Integration: Coordinate the design and integration of the total Network Service Assurance system, including its subsystems. Open-Source Technologies: Research and recommend open-source Network Service Assurance technologies to improve existing systems. Continuous Deployment: Serve as a subject matter expert during the continuous integration/continuous deployment cycle in a production environment, focusing on the complex design, engineering, and development of Network Service Assurance use cases. Required: Development Tech: Shell Scripting, Terraform, Python, Go Cloud Technologies: Azure, Kubernetes, Helm, Docker, AKS CI/CD: ArgoCD, Jenkins, GitHub, Chef, ADO Monitoring: Prometheus, Grafana, Nagios, Kibana Operating Systems: UNIX/LINUX, Windows Tools: Jira Good to have: Development Tech: Java Database: Postgres, MySql, Oracle or Snowflake GEN AI: Prompt Engineering Weekly Hours: 40 Time Type: Regular Location: Hyderabad, Andhra Pradesh, India It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Job Title: DevOps Engineer Experience: Minimum 4 years Salary: upto 38000/- per month Shift: 10 AM to 7 PM (Monday to Friday) Location: Magnum Galaxy Tower-1, Sector-58, Gurgaon - 122011 Job Responsibilities and Required Skills Manage and configure physical, dedicated, VPS, or VDS servers (e.g., DigitalOcean, Bluehost, Hostinger). Install and configure LAMP stack (Linux, Apache, MySQL, PHP). Perform server performance tuning and optimization. Set up and manage GitLab with Jenkins for CI/CD pipelines. Configure load balancers for efficient traffic distribution. Handle database setup and replication (e.g., MySQL, PostgreSQL). Manage site management platforms (e.g., cPanel, CWP, Webmin). Implement server security measures and continuous data protection. Automate server tasks using tools like Ansible, Puppet, or Bash scripting. Configure monitoring systems (e.g., Nagios, Zabbix, Prometheus). Manage network settings, including Squid, OpenVPN, and proxy configurations. Set up and manage server firewalls (e.g., iptables, UFW). Install and configure applications like WordPress, Laravel, and Magento. Demonstrate expertise in server setup, maintenance, and troubleshooting. Knowledge of containerization tools like Docker for application deployment. Familiarity with backup and disaster recovery solutions. Experience with log management and analysis tools (e.g., ELK Stack, Splunk). Requirements 4+ years of experience with physical/dedicated/VPS server environments. Strong knowledge of Linux-based systems and server management tools. Proficiency in automation, monitoring, and security best practices. Ability to work independently and collaboratively to ensure reliable server operations. Eligible candidates can send updated resumes to hr@cosmoindia.in or via WhatsApp 9953690702 Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹38,000.00 per month Benefits: Leave encashment Paid time off Schedule: Day shift Supplemental Pay: Yearly bonus Ability to commute/relocate: Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Are you available for interview in person? Education: Bachelor's (Required) Experience: DevOps: 4 years (Required) GitLab: 4 years (Required) Jenkins: 4 years (Required) LAMP stack: 4 years (Required) VPS or VDS servers: 4 years (Required) Physical servers: 4 years (Required) Dedicated servers: 4 years (Required) Linux: 4 years (Required) Location: Gurugram, Haryana (Required) Work Location: In person Speak with the employer +91 9953692702 Expected Start Date: 01/07/2025

Job Summary: We are seeking a highly skilled Infrastructure Monitoring Engineer to join our dynamic IT operations team. This role focuses on proactive monitoring, incident management, and performance optimization of our critical infrastructure systems, ensuring high availability and reliability. The ideal candidate will have strong technical expertise, problem-solving skills, and a proactive approach to infrastructure monitoring. Key Responsibilities: Must Have Skills: Windows and Linux knowledge along with at least 5 Years of experience in monitoring infrastructure devices. Working experience of Logic Monitor/SolarWinds. Good To Have Skills: Zabbix/Nagios/Nagios XI tool experience or scripting knowledge Monitoring & Incident Management: Monitor infrastructure components (servers, networks, databases, cloud environments) using industry-standard tools. Identify, diagnose, and resolve infrastructure issues efficiently. Escalate complex issues to L3 or appropriate teams while maintaining clear communication. Vendor co-ordination Performance Tuning & Optimization: Analyze system performance metrics and recommend improvements. Implement proactive measures to prevent recurring issues. Tool Management: Manage and configure monitoring tools such as Logic Monitor, SolarWinds, Zabbix, Nagios or similar. Customize alerts and dashboards to optimize incident detection. Monitoring Tool Integration with ServiceNow and other ITSM Tool Documentation & Reporting: Maintain detailed documentation of incidents, procedures, and system configurations. Provide regular reports on infrastructure health, incidents, and system performance. Collaboration & Communication: Work closely with Windows, Linux, DevOps, Network, and Security teams to ensure seamless operations. Participate in root cause analysis (RCA) for major incidents and suggest preventive actions. Candidate Requirements: Education: Bachelor’s degree in computer science, Information Technology, or a related field. Experience: 3-5 years of experience in infrastructure monitoring, IT operations, or a similar role. Technical Proficiency: Strong knowledge of Linux/Unix and Windows operating systems. Familiarity with cloud platforms (AWS, Azure, GCP) is a plus. Experience with scripting languages like Python, Bash, or PowerShell for automation. Understanding of networking concepts, TCP/IP, DNS, DHCP, VPNs, etc. Proficiency with monitoring tools (Logic Monitor, SolarWinds, Zabbix, Nagios etc.). Certifications: Any certification for Infrastructure monitoring tool will have an added advantage Job Types: Full-time, Permanent Benefits: Provident Fund Schedule: Rotational shift Ability to commute/relocate: Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Notice Period? Experience: monitoring infrastructure: 5 years (Required) Work Location: In person

Experience 5+ Infrastructure Monitoring Engineer Location: Ahmedabad/Vadodara Job Type: Full Time / Onsite Department: IT Infrastructure Shift: Rotational Shift Job Summary: We are seeking a highly skilled Infrastructure Monitoring Engineer to join our dynamic IT operations team. This role focuses on proactive monitoring, incident management, and performance optimization of our critical infrastructure systems, ensuring high availability and reliability. The ideal candidate will have strong technical expertise, problem-solving skills, and a proactive approach to infrastructure monitoring. Key Responsibilities: Must Have Skills: Windows and Linux knowledge along with at least 5 Years of experience in monitoring infrastructure devices. Working experience of Logic Monitor/SolarWinds. Good To Have Skills: Zabbix/Nagios/Nagios XI tool experience or scripting knowledge Monitoring & Incident Management: Monitor infrastructure components (servers, networks, databases, cloud environments) using industry-standard tools. Identify, diagnose, and resolve infrastructure issues efficiently. Escalate complex issues to L3 or appropriate teams while maintaining clear communication. Vendor co-ordination Performance Tuning & Optimization: Analyze system performance metrics and recommend improvements. Implement proactive measures to prevent recurring issues. Tool Management: Manage and configure monitoring tools such as Logic Monitor, SolarWinds, Zabbix, Nagios or similar. Customize alerts and dashboards to optimize incident detection. Monitoring Tool Integration with ServiceNow and other ITSM Tool Documentation & Reporting: Maintain detailed documentation of incidents, procedures, and system configurations. Provide regular reports on infrastructure health, incidents, and system performance. Collaboration & Communication: Work closely with Windows, Linux, DevOps, Network, and Security teams to ensure seamless operations. Participate in root cause analysis (RCA) for major incidents and suggest preventive actions. Candidate Requirements: Education: Bachelor’s degree in computer science, Information Technology, or a related field. Experience: 3-5 years of experience in infrastructure monitoring, IT operations, or a similar role. Technical Proficiency: Strong knowledge of Linux/Unix and Windows operating systems. Familiarity with cloud platforms (AWS, Azure, GCP) is a plus. Experience with scripting languages like Python, Bash, or PowerShell for automation. Understanding of networking concepts, TCP/IP, DNS, DHCP, VPNs, etc. Proficiency with monitoring tools (Logic Monitor, SolarWinds, Zabbix, Nagios etc.). Certifications: Any certification for Infrastructure monitoring tool will have an added advantage Job Category: Infrastructure Monitoring Engineer Job Type: Full-time Pay: ₹1,600,000.00 - ₹1,800,000.00 per year Work Location: In person

Role : Junior System Engineer Experience - 1-2 years Education - Diploma/Any degree *****PREFER CANDIDATES FROM KERALA***** Key Responsibilities: 1. Managing major AWS and other cloud services. 2. Install, configure, and troubleshoot Linux softwares, set up development, staging, and live server hosting environments. 3. Support the installation, configuration, and basic optimization of MySQL and PostgreSQL databases, ensuring security and performance. 4. Configure Apache and Nginx web servers, assisting with server security and performance optimization. 5. Identify and resolve dependency or compatibility issues in development, staging, and live server environments efficiently. 6. Assist in setting up monitoring systems such as Nagios, Prometheus, or similar tools to ensure system stability and timely alerts. 7. Provide support in managing hosting environments for Python, PHP, and Node.js applications. 8. Support daily IT tasks including laptop setup, system maintenance, asset management, application support, security tools, and multiple documentations. Preferred Skills: 1. RHCE or RHCA certification, or course completion. 2. Foundational knowledge or good to have knowledge of AWS or any cloud computing services 3. Familiarity or good to have knowledge with MySQL, PostgreSQL, Apache, and Nginx for server administration. 4. Basic knowledge of networking, DNS, LAN and essential protocols. 5. Strong troubleshooting skills and the ability to work independently or within a team. 6. Good communication and collaboration (soft) skills. Show more Show less

Role Overview and Responsibilities Dhruva Space is seeking a highly skilled and experienced Network Security Engineer to join our dynamic and innovative team. As a leading space technology company, we specialize in developing cutting-edge solutions for the evolving needs of the space industry. The Network Security Engineer will play a pivotal role in designing, implementing, and maintaining our network and security infrastructure, ensuring seamless performance, robust reliability, and comprehensive protection against potential threats. This position demands technical expertise, a proactive approach to problem-solving, and a commitment to upholding the highest standards of cybersecurity within our operations. Key responsibilities include but are not limited to: Design, implement, and maintain complex network infrastructures, including LAN, WAN, and wireless networks. Configure and manage network devices such as routers, switches, firewalls, and load balancers. Troubleshoot network issues and implement solutions to minimize downtime. Deploy and manage network security solutions, including firewalls, intrusion detection/prevention systems (IDS/IPS), and VPNs. Conduct security assessments and vulnerability scans to identify and mitigate potential threats. Develop and enforce security policies, procedures, and best practices. Configure and maintain network protocols (TCP/IP, DHCP, DNS, VLANs) and secure file transfer protocols (SFTP, SSH). Monitor network performance and optimize resource utilization. Diagnose and resolve complex network and security issues. Provide technical support to end-users and stakeholders. Stay updated with the latest advancements in network and security technologies. Candidate Requirements: Diploma or Bachelor's degree in Computer Science, Engineering, or a related field. 3-6 years of hands-on experience in network and security engineering. Strong knowledge of network protocols (TCP/IP, UDP, HTTP, HTTPS, FTP, SFTP, VLAN, DHCP). Expertise in configuring and managing network devices (routers, switches, firewalls, load balancers). Proficiency in network security technologies (IDS/IPS, VPN, firewall management). Experience with network monitoring tools (Nagios, Zabbix, Solar winds or similar). Strong troubleshooting and problem-solving skills. Excellent communication and interpersonal skills. Certifications such as CCNA, CCNP (preferred). Experience with cloud-based network solutions (AWS, Azure, GCP) is an advantage. Familiarity with automation tools (Ansible, Puppet, Chef) is a plus. Show more Show less

• Cloud networking and security • Linux and Windows experience • Scripting and automation skills (e.g., Python, PowerShell) • Proficiency in infrastructure as code (IaC) and configuration management tools. (e.g.,Terraform, Ansible) Required Candidate profile • Containerization and orchestration technologies (e.g., Docker, Kubernetes, Rancher) • Monitoring and logging tools (e.g., Nagios, Prometheus, ELK stack) • Virtualization, VPN, RDP, SSO, Kafka

Overview PENNEP is looking for a DevOps Engineer to support our growing infrastructure and development operations. This role is ideal for someone who thrives in a dynamic environment, enjoys optimizing systems for performance and security, and collaborates closely with developers to streamline delivery processes. The candidate will work with cloud services, automation tools, and CI/CD pipelines to ensure our infrastructure is scalable, reliable, and secure. Responsibilities Design, implementation, and maintenance of IT infrastructure with a focus on scalability, reliability, and security. Support the administration of domain controllers and directory services to ensure seamless user authentication and access control. Help deploy and manage virtualised servers and AWS cloud services such as EC2, S3, IAM, and VPC. Collaborate with the development team to improve CI/CD pipelines using Bitbucket and Jenkins. Monitor system performance, identify bottlenecks or issues, and assist in troubleshooting to minimise downtime. Learn and apply best practices for configuration management, version control, and automated testing. Maintain system documentation and operational procedures for supported environments. Stay informed of emerging technologies and industry trends to contribute innovative and practical improvements. Assist in implementing infrastructure as code (IaC) to improve deployment consistency and efficiency. Support the team in automating repetitive tasks to reduce manual errors and save time. Required Skills and Experience 1+ years of experience in a DevOps, Site Reliability Engineering (SRE), or Systems Engineering role. Strong working knowledge of AWS services (EC2, S3, IAM, VPC). Experience with CI/CD tools such as Jenkins, Bitbucket Pipelines, or similar. Familiarity with version control systems (Git preferred). Experience with infrastructure monitoring and alerting tools (e.g., CloudWatch, Prometheus, Nagios). Understanding of networking concepts, security protocols, and access control. Exposure to configuration management tools (Ansible, Terraform, etc.) is a plus. About PENNEP PENNEP works with national and multinational clients and strives to become one of the world's leading professional services companies with a vision to transform clients' business, operating, and technology models for the digital era. Our leaders have 50 years of combined and unique industry knowledge with a consultative approach that helps clients envision, build, and run more innovative and efficient businesses. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government-issued ID during each interview. PENNEP is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We provide engineering excellence practices training for all our employees. Job Types: Full-time, Permanent Pay: From ₹25,000.00 per month Benefits: Commuter assistance Paid sick time Paid time off Provident Fund Schedule: Monday to Friday Morning shift Supplemental Pay: Performance bonus Yearly bonus Application Question(s): Have you worked with AWS services such as EC2, S3, IAM, or VPC? Have you configured or maintained CI/CD pipelines using Bitbucket and/or Jenkins? Are you familiar with configuration management tools such as Ansible, Terraform, or similar? Do you have experience with version control systems like Git? Are you from Punjab? We are looking for a local candidate from Punjab. At this point, we are not hiring Pan India. Language: English (Required) Location: Jalandhar, Punjab (Required) Work Location: In person Speak with the employer +91 7508736637 Expected Start Date: 01/07/2025

Job Title: DevOps Engineer Experience: Minimum 4 years Salary: upto 38000/- per month Shift: 10 AM to 7 PM (Monday to Friday) Location: Magnum Galaxy Tower-1, Sector-58, Gurgaon - 122011 Job Responsibilities and Required Skills Manage and configure physical, dedicated, VPS, or VDS servers (e.g., DigitalOcean, Bluehost, Hostinger). Install and configure LAMP stack (Linux, Apache, MySQL, PHP). Perform server performance tuning and optimization. Set up and manage GitLab with Jenkins for CI/CD pipelines. Configure load balancers for efficient traffic distribution. Handle database setup and replication (e.g., MySQL, PostgreSQL). Manage site management platforms (e.g., cPanel, CWP, Webmin). Implement server security measures and continuous data protection. Automate server tasks using tools like Ansible, Puppet, or Bash scripting. Configure monitoring systems (e.g., Nagios, Zabbix, Prometheus). Manage network settings, including Squid, OpenVPN, and proxy configurations. Set up and manage server firewalls (e.g., iptables, UFW). Install and configure applications like WordPress, Laravel, and Magento. Demonstrate expertise in server setup, maintenance, and troubleshooting. Knowledge of containerization tools like Docker for application deployment. Familiarity with backup and disaster recovery solutions. Experience with log management and analysis tools (e.g., ELK Stack, Splunk). Requirements 4+ years of experience with physical/dedicated/VPS server environments. Strong knowledge of Linux-based systems and server management tools. Proficiency in automation, monitoring, and security best practices. Ability to work independently and collaboratively to ensure reliable server operations. Eligible candidates can send updated resumes to hr@cosmoindia.in or via WhatsApp 9953690702 Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹38,000.00 per month Benefits: Leave encashment Paid time off Schedule: Day shift Supplemental Pay: Yearly bonus Ability to commute/relocate: Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Are you available for interview in person? Education: Bachelor's (Required) Experience: DevOps: 4 years (Required) GitLab: 4 years (Required) Jenkins: 4 years (Required) LAMP stack: 4 years (Required) VPS or VDS servers: 4 years (Required) Physical servers: 4 years (Required) Dedicated servers: 4 years (Required) Linux: 4 years (Required) Location: Gurugram, Haryana (Required) Work Location: In person Speak with the employer +91 9953692702 Expected Start Date: 01/07/2025

Position: DevOps Engineer Location: Remote Employment-type: Full-time Experience required: 4+ years Qualification: A bachelor degree in Engineering with certification from AWS, MongoDB, etc. Strong experience in Linux/Unix Administration Experience with automation/configuration management, virtualisation technologies like Docker, Kubernetes, etc. Knowledge of monitoring tools like Nagios, CloudWatch, etc. Ability to use a wide variety of open source technologies and cloud services (should be strong in Amazon Web Services) Experience with large scale, secure and automated AWS deployments Strong experience with NoSQL (MongoDB) administration and SQL (MySQL) DB optimization. Good understanding of networking concepts A good experience in Python programming language Experience with high-availability distributed systems Show more Show less

Job Summary: We are seeking a highly skilled Infrastructure Monitoring Engineer to join our dynamic IT operations team. This role focuses on proactive monitoring, incident management, and performance optimization of our critical infrastructure systems, ensuring high availability and reliability. The ideal candidate will have strong technical expertise, problem-solving skills, and a proactive approach to infrastructure monitoring. Key Responsibilities: Must Have Skills: Windows and Linux knowledge along with at least 5 Years of experience in monitoring infrastructure devices. Working experience of Logic Monitor/SolarWinds. Good To Have Skills: Zabbix/Nagios/Nagios XI tool experience or scripting knowledge Monitoring & Incident Management: Monitor infrastructure components (servers, networks, databases, cloud environments) using industry-standard tools. Identify, diagnose, and resolve infrastructure issues efficiently. Escalate complex issues to L3 or appropriate teams while maintaining clear communication. Vendor co-ordination Performance Tuning & Optimization: Analyze system performance metrics and recommend improvements. Implement proactive measures to prevent recurring issues. Tool Management: Manage and configure monitoring tools such as Logic Monitor, SolarWinds, Zabbix, Nagios or similar. Customize alerts and dashboards to optimize incident detection. Monitoring Tool Integration with ServiceNow and other ITSM Tool Documentation & Reporting: Maintain detailed documentation of incidents, procedures, and system configurations. Provide regular reports on infrastructure health, incidents, and system performance. Collaboration & Communication: Work closely with Windows, Linux, DevOps, Network, and Security teams to ensure seamless operations. Participate in root cause analysis (RCA) for major incidents and suggest preventive actions. Candidate Requirements: Education: Bachelor’s degree in computer science, Information Technology, or a related field. Experience: 3-5 years of experience in infrastructure monitoring, IT operations, or a similar role. Technical Proficiency: Strong knowledge of Linux/Unix and Windows operating systems. Familiarity with cloud platforms (AWS, Azure, GCP) is a plus. Experience with scripting languages like Python, Bash, or PowerShell for automation. Understanding of networking concepts, TCP/IP, DNS, DHCP, VPNs, etc. Proficiency with monitoring tools (Logic Monitor, SolarWinds, Zabbix, Nagios etc.). Certifications: Any certification for Infrastructure monitoring tool will have an added advantage Job Types: Full-time, Permanent Benefits: Provident Fund Schedule: Rotational shift Ability to commute/relocate: Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Notice Period? Experience: monitoring infrastructure: 5 years (Required) Work Location: In person

Job Title : Database Consultant-I : : 3 to 5 : Us : Mydbops Is a Trusted Leader With 8+ Years Of Excellence In Open-source Database Management. We Deliver Best-in-class Services Across MySQL, MariaDB, MongoDB, PostgreSQL, TiDB, Cassandra, And More. Our Focus Is On Building Scalable, Secure, And High-performance Database Solutions For Global Clients. As a PCI DSS-certified And ISO-certified Organisation, We Are Committed To Operational Excellence And Data Overview As a Database Consultant I (PostgreSQL), you will take ownership of PostgreSQL database environments, offering expert-level support to our clients. This role involves proactive monitoring, performance tuning, troubleshooting, high availability setup, and guiding junior team members. You will play a key role in customer-facing technical delivery, solution design, and Responsibilities : Manage PostgreSQL production environments for performance, stability, and scalability. Handle complex troubleshooting, performance analysis, and query optimisation. Implement backup strategies, recovery solutions, replication, and failover techniques. Set up and manage high availability architectures (Streaming Replication, Patroni, etc.). Work with DevOps/cloud teams for deployment and automation. Support upgrades, patching, and migration projects across environments. Use monitoring tools to proactively detect and resolve issues. Mentor junior engineers and guide troubleshooting efforts. Interact with clients to understand requirements and deliver : 3 to 5 years of hands-on experience in PostgreSQL database administration. Strong Linux OS knowledge and scripting skills (Bash/Python). Proficiency in SQL tuning, performance diagnostics, and explain plans. Experience with tools like pgBackRest, Barman for backup and recovery. Familiarity with high availability, failover, replication, and clustering. Good understanding of AWS RDS, Aurora PostgreSQL, and GCP Cloud SQL. Experience with monitoring tools like pg_stat_statements, PMM, Nagios, or custom dashboards. Knowledge of automation/configuration tools like Ansible or Terraform is a plus. Strong communication and problem-solving Qualifications : Bachelors or Masters degree in Computer Science, Engineering, or equivalent. PostgreSQL certification (EDB/Cloud certifications preferred). Past experience in a consulting, customer support, or managed services role. Exposure to multi-cloud environments and database-as-a-service platforms. Prior experience with database migrations or modernisation Join Us : Opportunity to work in a dynamic and growing industry. Learning and development opportunities to enhance your career. A collaborative work environment with a supportive team. Job Details Job Type : Days : 5 Mode : Work From Required : 3 to 5 years (ref:hirist.tech) Show more Show less

About the Role: As a TechOps Engineer you will troubleshoot, debug, evaluate and resolve customer impacting issues with a focus on detecting patterns and working with the engineering development and or product teams to eliminate defects. The position requires a combination of strong troubleshooting, technical, communication and problem solving skills. This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. Key Responsibilities • Deployment of new releases , environments for applications. • Responding to emails and incident tickets, maintaining issue ownership. • Build and maintain highly scalable, large scale deployments globally • Co-Create and maintain architecture for 100% uptime. E.g. creating alternate connectivity. • Practice sustainable incident response/management and blameless post-mortems. • Monitor and maintain production environment stability. • Perform production support activities which involve the assignment of issues and issue analysis and resolution within the specified SLAs. • Coordinate with the Application Development Team to resolve issues on production. • Suggest fixes to complex issues by doing a thorough analysis of root cause and impact of the defect. • Provide daily support with a resolution of escalated tickets and act as a liaison to business and technical leads to ensure issues are resolved in a timely manner. • Technical hands-on troubleshooting, including parsing logs and following stack traces. • Efficiently do multi-tasking where the job holder will have to handle multiple customer requests from various sources. • Identifying and documenting technical problems, ensuring timely resolution. • Prioritize workload, providing timely and accurate resolutions. • Should be highly collaborative with the team, and other stakeholders. Experience and Skills: • Self-motivated, ability to do multitasking efficiently. • Database queries execution experience in any of DB (MySQL,Postgres /Mongo) • Basic Linux OS knowledge • Hands-on experience on Shell/UNIX commands. • Experience in Monitoring tools like Grafana, Logging tool like ELK. • Rest API working experience to execute curl, Analysing request and response, HTTP codes etc. • Knowledge on Incidents and escalation practices. • Ability to troubleshoot issues and able to handle different types of customer inquiries. • Should have worked in incident management tools like service now.

Responsibilities Experience in an application support or technical support role with strong troubleshooting, problem-solving, and analytical skills. Ability to work independently and effectively and to thrive in a fast-paced, high-pressure environment. Experience in either C# or Java preferred, to support effective troubleshooting and understanding of application code. Knowledge of various operating systems (Windows, Linux, macOS) and familiarity with software applications and tools used in the industry. Proficiency in programming languages such as Python, and scripting languages like Bash or PowerShell. Experience with database systems such as MySQL, Oracle, SQL Server, and the ability to write and optimize SQL queries. Understanding of network protocols, configurations, and troubleshooting network-related issues. Skills in managing and configuring servers, including web servers (Apache, Nginx) and application servers (Desirable). Familiarity with ITIL incident management processes. Familiarity with monitoring and logging tools like Nagios, Splunk, or ELK stack to track application performance and issues. Knowledge of version control systems like Git to manage code changes and collaborate with development teams. (Desirable) Experience with cloud platforms such as AWS, Azure, or Google Cloud for deploying and managing applications. (Desirable) Experience in Fixed Income Markets or financial applications support is preferred. Strong attention to detail and ability to follow processes. Ability to adapt to changing priorities and client needs with good verbal and written communication skills. Show more Show less

It takes powerful technology to connect our brands and partners with an audience of hundreds of millions of people. Whether you’re looking to write mobile app code, engineer the servers behind our massive ad tech stacks, or develop algorithms to help us process trillions of data points a day, what you do here will have a huge impact on our business—and the world. About Us Yahoo delivers delightful, inspiring and entertaining daily-habit experiences to over half a billion people worldwide. Our products include the Yahoo Homepage (www.yahoo.com), AOL, as well as Comscore #1 sites in News, Sports and Finance. Yahoo in Three Words: Inform, connect, and entertain. The Enterprise Application team is responsible for managing the financial systems along with other custom home grown applications which cater to the needs of the financial teams. We build and maintain applications to ensure Yahoo is able to serve the customers and finance teams, using Oracle R12 and a combination of open source software and internal tools. We encourage new ideas and continuously experiment and evaluate new technologies to assimilate them into our infrastructure. Our team structure encourages trust, learning from one another, having fun, and attracting people who are passionate about what they do. About You You are a self-starter and problem solver, who is passionate about velocity, developer productivity and product quality. You are an aggressive trouble-shooter who can multitask on problems of varying difficulty, priority and time-sensitivity and get things done. You are smart, self-driven, and spend time trying to figure out how something works, not stopping with knowing just what it does. You like to relentlessly automate everything and anything at scale. Job Responsibilities/The Role/The Job This position is for a Production Engineer II with extensive experience in the support & administration of complex applications/systems deployment, infrastructure upgrades, software upgrades, patching and ongoing end-to-end support of mission critical applications. Some of these applications are home grown custom applications facing Yahoo’s internal customer and others are Corporate Sites facing Yahoo’s external customers. This position will be responsible for defining, implementing and maintaining the standard operating procedures for the operations team within the Corporate Applications group. This position will partner closely with relevant business process owners, application developers in Bangalore and Sunnyvale and other Corporate Applications team members to deliver global solutions with an objective of optimizing processes. The individual must have solid experience and understanding of system, database & integration technologies and be responsible for 24/7/365 availability, scalability and incident response. Responsibilities include: Understand existing project design, monitoring setup, and automation. Providing expert advice and direction in Applications & database administration and configuration technologies that include host configuration, monitoring, change & release management, performance tuning, hardware & capacity planning, and upgrades. Design tools for managing the infrastructure and program clean & re-usable simple codes. Troubleshoot, resolve, and document production issues and escalate as required. Proactively maintain and develop all Linux infrastructure technology to maintain a 24x7x365 uptime service Develop and implement automation tools for managing production systems. Be part of global on-call (12/7) rotation. Being responsible for database design, performance, and monitoring of various versions of MySQL or SQL Server databases, database tools, and services Problem diagnosis and resolution of moderate to advance production issues Develop and deploy platform infrastructure tools such as monitoring, alerting, and orchestration Build independent web-based tools, microservices, and solutions. Writing reusable, testable, and efficient code Ability to design and develop a business operations model for large applications to provide support for business needs. Experience in dealing with difficult situations and making decisions with a sense of urgency. Monitoring and reporting metrics related to performance, availability, and other SLA measures Developing, implementing, and maintaining change control and testing processes for modifications to all applications environments Design and implement redundant systems, policies, and procedures for disaster recovery and data archiving to ensure effective protection and integrity of data assets Work with application development staff to harden, enhance, document, and generally improve the operability of our systems Minimum Job Qualifications Bachelor's degree in Computer Science, Engineering, Information Systems or similar relevant degree 6 to 8 years of experience in Linux systems, web applications, distributed computing, and computer networking. Hands-on in various DevOps tools like GIT, Jenkins, Ansible, Terraform, Docker, Jira, Slack, Confluence, Nagios, and Kubernetes Experience in container orchestration services, especially Kubernetes Fair understanding of major public cloud service providers, like Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform, and private cloud like OpenStack Expert in Python, with knowledge of at least one Python web framework such as Django / Flask Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3 Understanding of databases - Relational and Non-Relational - their data models and Performance trade-offs. Hands-on experience in MySQL is preferred. In-depth knowledge of Linux: RedHat, CentOS, etc. Linux certifications (RHCT, RHCE, and LPIC) will be considered an advantage. Excellent communication, interpersonal, and team working skills. Good coding skills in BASH, Python, and Perl Experience in developing web applications and familiarity with at least one framework (Django, Flask) is desired. Basic web development skills using HTML5, CSS are mandatory. Strong desire to learn and understand new concepts, technologies, systems as part of day-to-day work. Solid knowledge of principles, concepts, and theories of virtual infrastructure and container platform orchestration. Ability to apply independent judgment to develop creative, practical, and repeatable solutions Knowledge of Hadoop, HBase, spark is preferred Working knowledge of HTTP, DNS, and DHCP is preferred. Important notes for your attention Applications: All applicants must apply for Yahoo openings direct with Yahoo. We do not authorize any external agencies in India to handle candidates’ applications. No agency nor individual may charge candidates for any efforts they make on an applicant’s behalf in the hiring process. Our internal recruiters will reach out to you directly to discuss the next steps if we determine that the role is a good fit for you. Selected candidates will go through formal interviews and assessments arranged by Yahoo direct. Offer Distributions: Our electronic offer letter and documents will be issued through our system for e-signatures, not via individual emails. Yahoo is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. Yahoo will consider for employment qualified applicants with criminal histories in a manner consistent with applicable law. Yahoo is dedicated to providing an accessible environment for all candidates during the application process and for employees during their employment. If you need accessibility assistance and/or a reasonable accommodation due to a disability, please submit a request via the Accommodation Request Form (www.yahooinc.com/careers/contact-us.html) or call +1.866.772.3182. Requests and calls received for non-disability related issues, such as following up on an application, will not receive a response. Yahoo has a high degree of flexibility around employee location and hybrid working. In fact, our flexible-hybrid approach to work is one of the things our employees rave about. Most roles don’t require specific regular patterns of in-person office attendance. If you join Yahoo, you may be asked to attend (or travel to attend) on-site work sessions, team-building, or other in-person events. When these occur, you’ll be given notice to make arrangements. If you’re curious about how this factors into this role, please discuss with the recruiter. Currently work for Yahoo? Please apply on our internal career site. Show more Show less

Seeking a Network SME with 4–6 years of experience to design, implement, and govern network infrastructures. Must ensure compliance, security, and performance of network systems across the enterprise. Required Candidate profile Experienced Network SME with expertise in network architecture, governance, and security. Skilled in Cisco/Juniper devices, compliance frameworks, and incident resolution.

Mizuho Global Services India Pvt. Ltd. Mizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called ‘Mega Banks’ of Japan. MGS was established in the year 2020 as part of Mizuho’s long-term strategy of creating a captive global processing centre for remotely handling banking and IT related operations of Mizuho Bank’s domestic and overseas offices and Mizuho’s group companies across the globe. At Mizuho we are committed to a culture that is driven by ethical values and supports diversity in all its forms for its talent pool. Direction of MGS’s development is paved by its three key pillars, which are Mutual Respect, Discipline and Transparency, which are set as the baseline of every process and operation carried out at MGS. Know more about MGS: https://www.mizuhogroup.com/asia-pacific/mizuho-global-services What’s in it for you? o Immense exposure and learning o Excellent career growth o Company of highly passionate leaders and mentors o Ability to build things from scratch Position: Monitoring Analyst- Officer 1 Location : Chennai We are seeking a proactive and detail-oriented L0 Monitoring Analyst to provide 24x7 monitoring and first-level support for IT infrastructure, applications and services. This role serves as the first line of defense in identifying and escalating systems issues, ensuring the smooth and uninterrupted functioning of business-critical systems. Key Responsibilities: · Perform real-time monitoring of servers, network devices, applications, jobs and services using monitoring tools (e.g. JP1, Solarwinds, Nagios, Zabbix, SCOM, Appdynamics, Dynatrace, OpsRamp). · Identify, acknowledge and log alerts, events and anomalies · Escalate incidents to L1/L2 support teams based on defined SOPs and severity · Perform basic health checks and validations as per runbooks · Track and update incident tickets in ITSM tools · Perform initial triage of alerts (e.g. service restarts, disk clean-up commands if permitted). · Document incidents, actions taken, and resolution/escalation steps · Communicate with on-call engineers and shift leads for follow-up or escalations · Ensure monitoring dashboards and tools are operational and report any issues · Provide shift-wise handover updates and contribute to incident reviews Required Skills: Basic understanding of IT infrastructure (servers, OS, networks, applications) Hands-on experience in monitoring tools and ticketing systems must have. Good communication skills and ability to follow SOPs Ability to work 24x7 rotational shifts (including weekends and holidays) Strong attention to detail and sense of urgency Requires candidates to Work from Office. Preferred Qualifications: 2-4 years of experience in IT monitoring or helpdesk roles Exposure to ITIL processes (Incident, Event, Change Management) Certification in basic IT/Networking (e.g: CompTIA A+, ITIL Foundation, CCNA) is a plus. Address: Chennai Location Mizuho Global Services India Private Limited, 16th Floor, Tower-B Brigade, World Trade centre, 142, Rajiv Gandhi Salai, OMR, Perungudi, Chennai, Tamil Nadu 600096. Show more Show less

Job Description Candidate Specification: Candidate with minimum 2+ years of experience in IT monitoring or helpdesk roles with mandate skills monitoring tools, network operation center Candidate must have basic understanding of IT infrastructure (servers, OS, networks, applications) Hands-on experience in monitoring tools and ticketing systems must have. Ability to work 24x7 rotational shifts Requires candidates to Work from Office. Job Description Perform real-time monitoring of servers, network devices, applications, jobs and services using monitoring tools (e.g. JP1, Solarwinds, Nagios, Zabbix, SCOM, Appdynamics, Dynatrace, OpsRamp). Identify, acknowledge and log alerts, events and anomalies Escalate incidents to L1/L2 support teams based on defined SOPs and severity Perform basic health checks and validations as per runbooks Track and update incident tickets in ITSM tools Perform initial triage of alerts (e.g. service restarts, disk clean-up commands if permitted). Document incidents, actions taken, and resolution/escalation steps Communicate with on-call engineers and shift leads for follow-up or escalations Ensure monitoring dashboards and tools are operational and report any issues Provide shift-wise handover updates and contribute to incident reviews Skills Required RoleL0 Monitoring Analyst- Chennai/ Mumbai Industry TypeITES/BPO/KPO Functional Area Required Education B. Tech Employment TypeFull Time, Permanent Key Skills HELP DESK NETWORKING Other Information Job CodeGO/JC/328/2025 Recruiter NameAckshaya Show more Show less

DevOps Engineer role in Global Technology is a motivated coder/hacker/engineer who strives to solve problems with elegant and maintainable automated solutions. To be successful in the role, the person must have a deep passion for automation and troubleshooting, be able to work towards our automation goals in a self-directed manner, strive at learning and embracing new technologies, and be able to educate teammates about each of these areas. Years of Experience: 5 to 10 years Required Skills: Chef, Splunk, GitLab, Octopus, Kubernetes, Rancher, Docker, Nagios, AppDynamics, Ansible Advanced scripting ability: PowerShell, Python, Bash Basic understanding and competency with: C#, .NET, Python Experience in a DevOps or SRE role. Experience writing and supporting CI/CD systems. Good understanding of object-oriented development. Experience working with Microsoft SQL Server, PostgreSQL, or related RDBMS systems in an advanced capacity. Experience with event management solutions such as Splunk or ELK stack. Experience with key-value systems such as Redis and experience with queue systems such as RabbitMQ. Experience in working with Microservice architectures and RESTful APIs. Strong understanding of the Software Development Life Cycle (SDLC) and Agile methodologies required. Financial services experience would be an asset. Show more Show less

Tryzens Limited is an international digital agency and our mission is to accelerate client success and growth across all channels, leveraging our expertise, insights, and digital-first principles, to deliver compelling experiences that delight and engage their customers. We have an exciting opportunity for a Cloud Engineering IT Manager to join our growing team to lead our Cloud Engineering team. We're looking for a forward-thinking and dynamic Cloud Engineering Manager to lead a high-performing team responsible for the design, delivery, and ongoing optimization of our Cloud Infrastructure, Corporate IT systems, and Atlassian ecosystem. This role requires a strategic leader who is hands-on, collaborative, and passionate about leveraging technology to drive business outcomes and operational efficiency that will both shape and support the growth of Tryzens. C ore responsibilities are: Team Leadership & Development: Manage, mentor, and support a multidisciplinary IT team to consistently deliver value added IT and Cloud services to our growing business Demonstrate forward thinking around where the organization is going and how technology can support these efforts Advocate and help define cloud architecture vision from a strategic perspective, including internal and external platforms, tools, and systems Act as the coach and mentor to team members and technical staff on their assigned project tasks Conduct product work reviews with team members and help with hiring the best talent Foster a culture of innovation, ownership, accountability, and continuous improvement Develop and execute training plans to elevate team skills Act as the Subject Matter Expert for all Cloud Engineering activities and collaborate with fellow Tryzenauts to understand new requirements while ensuring high levels of delivery within the team Manage and evolve ways of working/processes of the Cloud Engineering team to ensure all team deliverables are consistently met Cloud Infrastructure Management: Oversee the secure and efficient operation of cloud environments (predominantly AWS and Azure), ensuring they meet availability, performance, and compliance goals.Drive operational efficiencies and cost optimisation activities in the team while ensuring all services adhere to our security and regulatory responsibilities Track and continually optimise Tryzens spend on our Cloud estate Corporate IT: Accountable for the provision of devices, their adherence to Tryzens security policies and ongoing estate management to our global user base Accountable for Vendor management of Suppliers to ensure a consistent, high quality and secure delivery Collaborate with Tryzenauts and manage suppliers to ensure seamless IT support, including (but not limited to): Leavers/joiners process, device provisioning, security best practices, connectivity Drive adoption of modern workplace tools and practices (e.g., Co-Pilot ) Set in place and execute best practice processes for Access Management across Tryzens estate Ensure all IT delivery, setup and processes are executed inline with best practice security frameworks such as ISO 27001/9001 Atlassian Ownership: Work with our Ops team to manage the continuous optimisations and updates to our Atlassian Suite Accountable for the implementation and communication of all security patches/updates to Atlassian Lead platform scalability and migration efforts as needed Requirements Essential experience: 8+ years of progressive experience in IT roles, with 3+ years in a leadership capacity Proven experience managing enterprise infrastructure delivery in cloud platforms using modern techniques (e.g. containerisation, auto scalability, security policies, compute/storage etc, CI/CD) Proven budget management experience of ITspend and ongoing optimisation Line Management and development of a multi-disciplinary IT team Strong understanding of enterprise, corporate IT environments and service delivery Understanding and operational experience of networking, administration, security, and compliance best practices Excellent leadership, communication, and stakeholder management skills Preferred experience: Hands-on experience with Atlassian tools administration and optimization Experience providing Cloud and It services within a digital organisation Knowledge of one of more of the following monitoring/observability tools and processes inclusive ELK stack, CloudTrail, Kibana, Grafana, Prometheus. Infrastructure monitoring using Nagios, Zabbix, New Relic Show more Show less

Description: Reporting to the Support Lead, you will need to provide L2 level of support to MRI cloud infrastructure, monitor alert, triage, and resolve the incidents, escalate to appropriate teams if issues are not resolved. The day-to-day responsibilities will include: Continuously Monitor IT Infrastructure, work on alerts and resolve. Escalate the issues to next level if required. Work experience on Infrastructure monitoring tools like – Logic Monitor, Kaseya, Nagios and New Relic Monitor application performance from New Relic and act on alerts, resolve Prepare weekly reports, monthly reports of alerts / tickets worked on and calculate SLA and review performance Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Restoring a failed IT Service as quickly as possible and update the client Incident Management based on ITIL process Prioritise and manage multiple tickets related to different technologies where you are requested to work as per the client requirement Ensure that any technical issues on a service ticket are escalated efficiently and resolved as quickly as possible Change Management and Release management process based on ITIL Track computer system issues through to resolution, within agreed time limits and update the ticketing tool Ask customers targeted questions and deal with them through a series of communications and updates until the issue is get resolved. Provide prompt and accurate feedback to customers and update the client about the resolution Refer to internal databases, knowledgebase or external resources to provide accurate tech solutions without violating the SLA Follow up with clients to ensure their IT systems are fully functional after troubleshooting Technologies: Windows Server Administration 2008R / 2012 / 2012R2 / 2016 Microsoft Office 365 Microsoft 2010 / 2013 / 2016 Backup Technologies, Veeam Backup and Replication 9/ 9.5/ Zerto backup Exchange Quest Rapid Recovery Hypervisor - VMWare vSphere 6 / 6.5 / 6.7 Networking – Cisco, FortiGate, Meraki Cloud Services – Azure, AWS, Forcepoint Citrix – XenApp, NetScaler, Provisioning Services ITIL End point protection, Sophos and Kaspersky IT Infrastructure Monitoring tool, Logic Monitor, SolarWinds and PRTG Network monitor, Kaseya Microsoft SQL Server / 2008/2014/2016 ADFS /DFS / IIS and Print Servers Storages and SAN Devices, Dell/ QNAP/ HP Remote Server Management – Kaseya, RDP, VNC Activities: Daily Server health check monitoring and update Backups Administration – Checking and troubleshooting of backup jobs Active Directory Account Administration (Account additions / changes) Technical Information gathering for service delivery reporting hardware failures to third party vendors Responding to monitoring alerts and fix the issues Troubleshooting Escalating Windows Server related issues Printer troubleshooting Windows server patching Email Spam Management Firewall Administration Operation - NOC is 24*7*365 operation covering most of the MRI geographical regions, work 5 days in a week, 2 days week-off (not necessarily on Sat-Sun) and work on public holidays for which comp off will be provided. Benefits: Ability to learn leading technical / industry standards and technologies Annual performance-related bonus 6x Flexi Time offs: knock 2.5 hours off your day on any day Engaging, fun & inclusive culture: check out the MRI Software APAC Insta feed and stories! If you're ready for your next adventure in software development and want to join a dynamic and growing team, apply now! At MRI Software India, we believe in having fun while getting the job done and we're committed to providing our employees with an enjoyable and challenging work environment. About the business: MRI Software is a global Proptech leader delivering innovative applications and hosted solutions that free real estate companies to elevate their business. Our flexible technology platform, along with an open and connected ecosystem, allows us to meet the unique needs of real estate businesses, from property-level management and accounting to investment modeling and analytics for the global commercial and residential markets. With nearly five decades of expertise and insight, we have grown to include offices across the United States, the United Kingdom, Hong Kong, Singapore, Australia, South Africa, New Zealand, Canada, and India, with over 4000 team members to support our clients and their unique needs! MRI is proud to be an Equal Employment Opportunity employer Show more Show less