Inside Sales Representative We are looking for a motivated and well-spoken inside sales representative to join our sales team. The inside sales representative will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. Represent NetGains to the customer Onboard, support, and interface with MicroStrategy Cloud Environment (MCE) customers Collaborate with customers and internal resources to upgrade, migrate, operate, and grow customers on the MCE platform Promote an environment where all employees understand the importance of customer satisfaction and are accountable for customer growth Facilitate all operational checkpoint activities throughout the lifecycle of projects. Continually update relevant business stakeholders of project status Assess and resolve all high priority project risks as they are encountered Professionally document meetings, requirements, plans, schedules, and incidents as necessary to drive 'next steps' and to keep stakeholders informed Create processes and policies that work toward continually improving customer satisfaction, revenue growth, and employee morale Assess customer requirements to ensure customer environments are appropriately sized to their business needs Provide periodic customer status summaries, and project progress reports to management Assume additional responsibilities as directed by management Inside Sales Representative Responsibilities: Communicating with customers, making outbound calls to potential customers, and following up on leads. Understanding customers' needs and identifying sales opportunities. Answering potential customers' questions and sending additional information per email. Keeping up with product and service information and updates. Creating and maintaining a database of current and potential customers. Explaining and demonstrating features of products and services. Staying informed about competing products and services. Upselling products and services. Researching and qualifying new leads. Closing sales and achieving sales targets. Inside Sales Representative Requirements: Previous experience in an outbound call center or a related sales position preferred. Proficiency in Microsoft Office and CRM software such as Salesforce.com. Excellent communication skills, both verbal and written. Good organizational skills and the ability to multitask. Excellent phone and cold calling skills. Exceptional customer service skills. Strong listening and sales skills. Ability to achieve targets.
In the future, we may switch to a hybrid work mode. Job description What is the job like? Responsible for setting up / configuring and maintaining Linux & windows VMs/servers. Configure and optimize web servers, Log servers, Database servers, VMs Configure and Optimize Mail Servers/SMTP servers/Plesk Servers Incident analysis/RCAs/troubleshooting and identification of permanent resolutions Liaison with internal teams and resolve issues with RCA and ticket. Monitoring servers, infra using tools like Nagios/OpManager etc Monitoring and managing switches and firewall Proactively monitor product/services/site performance, uptime, availability and analyze logs/metrics. Assign configuration of authentication and authorization of directory services Administer servers, laptop and desktop computers, printers, routers, switches, Hardware firewalls, phones, software deployment, security updates and patches Troubleshoot problems reported by users and analyze and isolate issues. Monitor servers to ensure security Ensure uptimes are maintained for the server infrastructure Manage virtualized environment, SAN & NAS solutions Research and Identify new technologies which can improve our service offerings Who should apply for this role? Candidate residing in MUMBAI Only kindly apply 6 months - 1.5 years of experience- L1 Support Experience in Windows / Linux operating systems. Candidates from Mumbai. Job Location Kandivali East nearby station. Working knowledge and previous experience supporting the following Windows: Active Directory, DNS, Radius Authentication, DHCP Linux: Deep understanding of Linux Systems. Storage: RAID, LVM, SAN, NAS (NFS etc.) fundamentals Databases: Good understanding of SQL/RDBMS, MySQL/ MariaDB Replication, Postgres Tools / Utilities: Yum, deb, RPM, GIT/SVN , PXE , Cpanel, Nagios, Cacti, Ganglia, AWS Web: Apache, Nginx, IIS, Plesk, cPanel Scripting/Programming: Any of Bash/PERL/Ruby/Python/PHP Others: Regular expressions, excellent troubleshooting skills Since this is a work-from-home job, the candidate must have a laptop and WIFI. In the future, we may switch to a hybrid work mode.
bank-relatedfollow-upsfollow-upspurposestoands-onfollow-upstaying Candidates stayng in Mumbai (i.e Kandivali/Borivali/Dahisar/Mira Road) only preferred 1. Prepare the invoices and payment follow ups. 2. Fluent and Confident to converse in English and Hindi. 3. Good Communication 4. Good Academics 5. Hands on exp in Tally/Excel/ERP 6. Send service renewal reminders to the clients before 2 months prior and for renewal 7. Do follow ups & Co-ordinate for the marketing team clients with the details provided by them. 8. Maintain and co-ordinate the billing tasks (i.e. Office rent, mobile bill, credit card payment, handling the personal ICICI bank related online transactions, electricity bill, office rent and other personal expenses in the accounting records, in tally ) 9. Maintain and keep the track of internet usage bill for the office purpose. 10. Complete the tasks for the outgoing banking and courier activities as and when required. 11. Payments to the vendors and update on tally. 12. To take and maintain the TDS follow up for the last year. 13. Manage and maintain the petty cash and update the record for the same in your books. 14. Regular payment follow ups with the clients so as to manage the proper and timely funds 15. for the company. 16. Dynamic enough to accept new challenges related to the accounting tasks other than the tasks mentioned above. 17. Handle the entire billing activities efficiently. 18. TDS calculation 19. Return filing & generation of certificate 20. Service tax - monthly payment & half yearly filing 21. Company's Income tax filing - yearly 22. Receival of TDS certificate from clients - yearly
Key Responsibilities Recruitment Manage the full recruitment cycle: sourcing, screening, shortlisting, interviewing, and coordinating final selections. Source candidates through job portals, social media, referrals, and internal databases. Conduct telephonic and video interviews to evaluate candidate fit. Schedule interviews with hiring managers and maintain smooth communication. Draft job descriptions and post job openings on relevant platforms. HR Operations Assist with onboarding and documentation of new employees. Maintain employee records and HR databases. Support joining formalities and orientation sessions. Coordinate with teams for attendance, leave management, and basic payroll inputs. Address employee queries and assist in HR policy implementation. Support employee engagement activities and internal communication.
Role Overview The HR Operations, Compliance & Benefits Executive will be responsible for managing end-to-end HR operations, statutory compliance, employee benefits, and labor law adherence. The role also includes KPA/KRA planning, monitoring, and supporting HR policies for an IT organization. The ideal candidate should have hands-on experience working in the IT domain with strong administrative, documentation, and analytical skills. Key Responsibilities 1. HR Operations Manage HRIS, employee master data, personal files, and HR documentation. Handle onboarding, induction, asset allocation, ID creation, and orientation for IT employees. Manage exit formalities: Offboarding, FnF, clearance, relieving & experience letters. Prepare Offer Letter, Appointment Letter, Increment Letter, Warning Letters, etc. Support payroll processing through attendance, leaves, late marks & overtime inputs. Coordinate with IT & Admin teams for system access, hardware issuance, and security compliance. 2. Statutory Compliance & Labor Law Ensure compliance with labor laws relevant to IT companies: EPF, ESIC, PT, LWF Gratuity Act Bonus Act Sexual Harassment (POSH) Compliance Maintain statutory registers, compliance documents, and audit records. Coordinate with external consultants for audits, inspections & filings. Keep track of updates in labor law and ensure organizational compliance. 3. Employee Benefits Management Manage insurance (Group Medical, Group Accidental), reimbursements & claims. Handle leave management: EL/PL, CL, ML, SL as per company policy. Manage employee benefits like LTA, travel allowance, attendance bonus, retention benefits. Maintain timely updates of additions & deletions in insurance policies. 4. KPA/KRA & Performance Management Support HR Manager in designing KPA/KRA structures for all departments in IT. Track monthly/quarterly performance and ensure KRAs are updated. Assist in appraisal cycles, rating reviews, and goal-setting meetings. Maintain PMS data, performance dashboards, and reports. Coordinate with managers to ensure clarity of goals and measurable outcomes. 5. Policy & Process Management Assist in drafting, updating, and implementing HR policies & SOPs for IT processes. Improve and standardize employee lifecycle processes. Ensure consistency in disciplinary procedures, documentation, and HR communication. 6. Employee Engagement & Support Conduct engagement activities, events, and surveys for IT teams. Address employee queries regarding HR policies, benefits, salary, and compliance. Promote positive workplace culture and coordinate with team leads. Key Skills Required Strong knowledge of HR operations , IT HR processes , and HRIS tools . Excellent understanding of labor laws and statutory requirements. Experience in KPA/KRA management and performance systems. Good communication, coordination & problem-solving skills. Advanced Excel (VLOOKUP, Pivot Table, MIS). Ability to manage confidential information professionally. Education MBA/PGDM in HR preferred.
Role & responsibilities Provide desktop, remote, and helpdesk support. Handle Outlook configuration, O365 issues, OneDrive errors, and mail-stuck problems. Troubleshoot Windows OS (Win 10/8), browser issues, and basic hardware problems. Manage service requests and incidents using ticketing tools like ServiceNow. Coordinate with on-call support teams and vendors for timely call. Preferred candidate profile Good English communication skills. Strong customer interaction and problem-solving skills. A+ Desktop or equivalent skills; MCP or hardware certifications preferred. Knowledge of Windows environment, Outlook, O365, and networking basics. Certification in RedHat / Windows / Linux is an added advantage.
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