System Admin (Linux and Windows) - L1 and L2 Support

In the future, we may switch to a hybrid work mode.

What is the job like?

• Responsible for setting up / configuring and maintaining Linux & windows VMs/servers.
• Configure and optimize web servers, Log servers, Database servers, VMs
• Configure and Optimize Mail Servers/SMTP servers/Plesk Servers
• Incident analysis/RCAs/troubleshooting and identification of permanent resolutions
• Liaison with internal teams and resolve issues with RCA and ticket.
• Monitoring servers, infra using tools like Nagios/OpManager etc
• Monitoring and managing switches and firewall
• Proactively monitor product/services/site performance, uptime, availability and analyze logs/metrics.
• Assign configuration of authentication and authorization of directory services
• Administer servers, laptop and desktop computers, printers, routers, switches, Hardware firewalls, phones, software deployment, security updates and patches
• Troubleshoot problems reported by users and analyze and isolate issues.
• Monitor servers to ensure security
• Ensure uptimes are maintained for the server infrastructure
• Manage virtualized environment, SAN & NAS solutions
• Research and Identify new technologies which can improve our service offerings

Who should apply for this role?

• 6 months - 1.5 years of experience- L1 Support

• Experience in Windows / Linux operating systems.
• Candidates from Mumbai. Job Location Kandivali East nearby station.
• Working knowledge and previous experience supporting the following
• Windows: Active Directory, DNS, Radius Authentication, DHCP
• Linux: Deep understanding of Linux Systems.
• Storage: RAID, LVM, SAN, NAS (NFS etc.) fundamentals
• Databases: Good understanding of SQL/RDBMS, MySQL/ MariaDB Replication, Postgres
• Tools / Utilities: Yum, deb, RPM, GIT/SVN , PXE , Cpanel, Nagios, Cacti, Ganglia, AWS
• Web: Apache, Nginx, IIS, Plesk, cPanel
• Scripting/Programming: Any of Bash/PERL/Ruby/Python/PHP
• Others: Regular expressions, excellent troubleshooting skills

• Since this is a work-from-home job, the candidate must have a laptop and WIFI.
• In the future, we may switch to a hybrid work mode.