MS Dynamics Ops Engineer (on Premise & Cloud)

BMW Techworks India

3 - 5 years

3 - 7 Lacs

chennai

Posted:6 days ago| Platform:

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Skills Required

version control dynamics crm xml analytical cloud json customer service microsoft dynamics microsoft sql

Work Mode

Work from Office

Job Type

Full Time

Job Description

As an Ops Engineer, you will support and maintain MS Dynamics CRM applications both on-Premise and Cloud environments. You will manage user access, handle data queries, monitor integration systems, prepare reports, and own deployment activities to ensure seamless operations.
Deeper functional understanding of Sales systems.
Manage and resolve tickets related to MS Dynamics CRM and Power Platform, including escalated and complex issues.
Provide advanced support for Microsoft Dynamics 365 modules (Sales, Customer Service) and related cloud services (Azure).
Monitor and maintain integration systems and troubleshoot data exchange issues.
Manage user access and permissions within MS Dynamics and associated platforms.
Own and execute deployment activities: installation, configuration, version control, updates, patches, and environment setups (Dev, Test, Prod).
Analyze recurring system issues and collaborate with technical teams to implement solutions.
Prepare and deliver reports on system performance and user activities.

What should you bring along

Strong knowledge of MS Dynamics CRM (on-Premise & Cloud), Power Platform, and Azure services.
Experience in managing CRM deployment, updates, and version control across multiple environments.
Ability to handle critical production incidents and work under pressure.
Good communication and teamwork skills.
Basic understanding of SQL for data queries and troubleshooting.
Familiarity with XML/JSON for integrations and API data exchange.

Must have technical skill

MS Dynamics CRM, Power platform, Azure Microsoft Entra, Admin Center .

Basic knowledge of SQL for database queries and troubleshooting.

Understanding of XML and JSON formats for integrations, APIs, ands data exchange.
Analytical mindset with problem-solving capabilities.

Good to have technical skills

Basic understanding of C#.

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