MS Dynamics 365 Business Analyst

Job Title: MS Dynamics 365 Business Analyst

Experience Required: 6+ Years

Location: Remote

Employment Type: Full-time

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Job Summary

We are looking for an experienced MS Dynamics 365 Business Analyst with deep expertise in gathering requirements, designing business processes, and working closely with technical teams to deliver Dynamics 365 solutions. The ideal candidate will have strong domain knowledge in Finance, Supply Chain, or CRM processes and the ability to translate business needs into functional specifications.

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Key Responsibilities

• Work with stakeholders to gather, analyze, and document business requirements.
• Map business processes and identify gaps with Dynamics 365 standard functionalities.
• Create functional design documents (FDDs), user stories, and acceptance criteria.
• Collaborate with technical teams to ensure requirements are properly translated into solutions.
• Assist in system configuration, testing, and UAT support.
• Support data migration, integration planning, and validation activities.
• Conduct end-user training and create user documentation.
• Act as a liaison between business stakeholders and Dynamics 365 technical teams.
• Ensure solutions meet compliance, performance, and scalability standards.

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Required Skills

• 6+ years of experience as a Business Analyst with focus on MS Dynamics 365 (Finance, SCM, CRM, or CE modules).
• Strong knowledge of business processes in Finance, Supply Chain, Sales, or Customer Service.
• Hands-on experience in creating BRDs, FRDs, user stories, and process flow diagrams.
• Proficiency with Dynamics 365 configuration & customization concepts.
• Good understanding of data migration, integrations, and reporting in Dynamics 365.
• Strong stakeholder management and communication skills.

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Nice to Have

• Microsoft Certified: Dynamics 365 Functional Consultant (Finance/SCM/CRM).
• Exposure to Power Platform (Power BI, Power Apps, Power Automate).
• Experience working in Agile/Scrum environments.

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Education

• Bachelors or Master’s degree in Business Administration, Computer Science, Information Systems, or a related field.