Job Summary: We are looking for an experienced Zendesk Consultant to help design, implement, and optimize our Zendesk environment. The ideal candidate will have deep expertise in Zendesk products (Support, Guide, Chat, Talk, etc.) and a strong understanding of customer service processes. You will work closely with cross-functional teams to enhance our support operations, automate workflows, and ensure a seamless customer experience. --- Key Responsibilities: Assess current support operations and recommend Zendesk best practices. Configure and customize Zendesk, including ticket workflows, triggers, automations, SLAs, macros, and user roles. Implement Zendesk integrations with other tools such as CRM systems, Slack, Jira, or custom apps. Develop and enhance Help Center (Guide) content structure and themes. Provide training and documentation for support teams and administrators. Analyze ticket data and performance metrics to recommend continuous improvements. Support change management efforts and ensure smooth rollout of updates or enhancements. --- Requirements: Proven experience as a Zendesk Consultant or Administrator. Deep knowledge of Zendesk Support, Guide, Explore, and other Zendesk modules. Experience in integrating Zendesk with third-party systems or via APIs. Strong understanding of customer service workflows and ticket lifecycle management. Excellent communication and stakeholder management skills. Zendesk Certifications (Admin or Support) are a plus.

Role: Sr. Developer with Data Migration Job Summary: EST WOrking hours We are seeking a skilled Data Migration Developer with strong expertise in SQL, T-SQL, and ETL to support our data migration and transformation initiatives. The ideal candidate will have experience working with large datasets, optimizing queries, and ensuring seamless data movement across multiple systems. Key Responsibilities: Design, develop, and execute data migration strategies from legacy systems to new platforms. Develop SQL queries, stored procedures, and scripts to extract, transform, and load (ETL) data efficiently. Utilize T-SQL to write complex queries, functions, and triggers for data manipulation. Work with ETL tools (SSIS, Informatica, Talend, etc.) to streamline data migration processes. Analyze source and target data structures to map and transform data accurately. Ensure data integrity, consistency, and accuracy throughout the migration process. Optimize database performance by tuning SQL queries and indexing. Collaborate with cross-functional teams, including DBAs, developers, and business analysts , to meet project goals. Troubleshoot and resolve data migration issues in a timely manner. Document technical procedures, workflows, and data migration methodologies. Required Skills & Qualifications: 7+ years of experience in SQL, T-SQL, and ETL development . Strong knowledge of relational databases (SQL Server, MySQL, Oracle, PostgreSQL, etc.) . Hands-on experience with ETL tools like SSIS, Informatica, Talend, or similar. Experience in data mapping, cleansing, and transformation . Proficiency in query performance tuning and troubleshooting SQL scripts . Familiarity with cloud databases (Azure SQL, AWS RDS, Google BigQuery) is a plus.

QA EngineerJob description PG/Graduate/Undergraduate from any stream.Students from any stream(having completed 12th or Diploma).A great plus if you have Great experience of playing games on various platforms Excellent communication skills. ISTQB Certification Responsibilities of this position include but not limited to QA Testing of various games on platforms like PC, Mobile & AR/VR platforms. Identifying, reporting and tracking defects. Interacting with the developers to resolve the same. Communicating with developers. Reporting feedback and detailed comments on the games being tested. Working on other assignments as instructed by immediate superiors. Core Requirements Strong interest in Slot Game and Casino platform Testing. Great experience of playing casino games on various platforms. Ability to quickly grasp new tools and technologies. Self-motivated with a strong desire to remain in sync with the latest game development standards. Excellent communication skills. Self motivated, fully committed, result oriented. Readiness to play and test games on AR/VR platforms. Owning a decent computer/laptop. Owning a decent smartphone(Android or iPhone).

* Bachelor's degree in information technology, Computer Science, or a related field preferred. * 6+ years of hands-on technical experience with 3+ years of software development experience working with enterprise applications in a business capacity. * Proficient technical expertise in ERP development (Epicor Prophet P21 strongly preferred), object-oriented programming (.NET/C# preferred) and SSRS. * Strong knowledge of relational database design concepts and MS SQL Server technologies. * Knowledge of Software Development Lifecycle (SDLC) and methodologies such as Waterfall and Agile * Highly motivated, self-directed and results driven with the ability to work independently and manage multiple tasks and priorities. * Strong problem-solving skills including demonstrated ability to analyze issues and to work effectively with cross functional groups to craft solutions. * Curiosity and passion for delivering high quality and innovative technical solutions.

Frontend Development : React.js, React Native, Vue.js, HTML5, CSS3, JavaScript, Webpack, Babel, Vite, Next JS State Management : Redux, Context API, Vuex. Mobile Development : React Native, Expo. Version Control : Git, GitHub, GitLab, Bitbucket. Testing : Jest, Mocha, React Testing Library, Cypress, Enzyme. Build Tools : Webpack, Babel, Vite, Gulp. Design/Prototyping : Figma, Adobe XD, Sketch. Package Managers : npm, Yarn.

Job description PG/Graduate/Undergraduate from any stream.Students from any stream(having completed 12th or Diploma).A great plus if you have Great experience of playing games on various platforms Excellent communication skills. ISTQB Certification Responsibilities of this position include but not limited to QA Testing of various games on platforms like PC, Mobile & AR/VR platforms. Identifying, reporting and tracking defects. Interacting with the developers to resolve the same. Communicating with developers. Reporting feedback and detailed comments on the games being tested. Working on other assignments as instructed by immediate superiors. Core Requirements Strong interest in Slot Game and Casino platform Testing. Great experience of playing casino games on various platforms. Ability to quickly grasp new tools and technologies. Self-motivated with a strong desire to remain in sync with the latest game development standards. Excellent communication skills. Self motivated, fully committed, result oriented. Readiness to play and test games on AR/VR platforms. Owning a decent computer/laptop. Owning a decent smartphone(Android or iPhone).

Job Description: We are seeking a highly skilled C#.Net Developer with experience in .Net Core, Web API, Angular, and Azure to join our development team. The ideal candidate will be responsible for designing, developing, and maintaining high-performance applications that meet the needs of our clients. The role requires strong problem-solving skills, deep knowledge of modern development practices, and hands-on experience with cloud solutions. Key Responsibilities: Design, develop, and maintain applications using C#.Net, .Net Core, and Web API. Build responsive and user-friendly front-end applications using Angular. Develop cloud-based solutions and services leveraging Azure platform capabilities. Collaborate with cross-functional teams to gather requirements and deliver software solutions that meet business needs. Write clean, scalable, and efficient code following best practices for web and cloud development. Ensure the security, performance, and scalability of applications deployed in Azure. Develop RESTful APIs to integrate with front-end applications and third-party systems. Conduct unit testing, integration testing, and work closely with QA teams to ensure quality deliverables. Participate in code reviews, design discussions, and agile development practices (Scrum, Kanban). Troubleshoot, debug, and resolve issues in a timely manner. Required Skills: Strong proficiency in C# and .Net Core. Experience in building and consuming RESTful Web APIs. Hands-on experience with Angular (latest versions preferred) for front-end development. Experience with Microsoft Azure, including services like Azure App Services, Azure Functions, Azure SQL, and Azure DevOps. Proficient in working with relational databases (SQL Server, Azure SQL) and ORMs like Entity Framework. Familiarity with front-end technologies like HTML5, CSS3, and JavaScript/TypeScript. Strong understanding of object-oriented programming principles and design patterns. Experience with source control systems like Git and CI/CD pipelines in Azure DevOps. Excellent communication skills and ability to work collaboratively with a team. Preferred Skills: Experience with microservices architecture and containerization technologies like Docker and Kubernetes. Knowledge of Azure DevOps for continuous integration and continuous deployment (CI/CD) pipelines. Familiarity with Agile development methodologies such as Scrum or Kanban. Understanding of testing frameworks for both front-end and back-end, such as xUnit, Jest, or Karma. Certifications in Microsoft Azure or other cloud-related qualification

Job Description: We are seeking a highly skilled C#.Net Developer with experience in .Net Core, Web API, Angular, and Azure to join our development team. The ideal candidate will be responsible for designing, developing, and maintaining high-performance applications that meet the needs of our clients. The role requires strong problem-solving skills, deep knowledge of modern development practices, and hands-on experience with cloud solutions. Key Responsibilities: Design, develop, and maintain applications using C#.Net, .Net Core, and Web API. Build responsive and user-friendly front-end applications using Angular. Develop cloud-based solutions and services leveraging Azure platform capabilities. Collaborate with cross-functional teams to gather requirements and deliver software solutions that meet business needs. Write clean, scalable, and efficient code following best practices for web and cloud development. Ensure the security, performance, and scalability of applications deployed in Azure. Develop RESTful APIs to integrate with front-end applications and third-party systems. Conduct unit testing, integration testing, and work closely with QA teams to ensure quality deliverables. Participate in code reviews, design discussions, and agile development practices (Scrum, Kanban). Troubleshoot, debug, and resolve issues in a timely manner. Required Skills: Strong proficiency in C# and .Net Core. Experience in building and consuming RESTful Web APIs. Hands-on experience with Angular (latest versions preferred) for front-end development. Experience with Microsoft Azure, including services like Azure App Services, Azure Functions, Azure SQL, and Azure DevOps. Proficient in working with relational databases (SQL Server, Azure SQL) and ORMs like Entity Framework. Familiarity with front-end technologies like HTML5, CSS3, and JavaScript/TypeScript. Strong understanding of object-oriented programming principles and design patterns. Experience with source control systems like Git and CI/CD pipelines in Azure DevOps. Excellent communication skills and ability to work collaboratively with a team. Preferred Skills: Experience with microservices architecture and containerization technologies like Docker and Kubernetes. Knowledge of Azure DevOps for continuous integration and continuous deployment (CI/CD) pipelines. Familiarity with Agile development methodologies such as Scrum or Kanban. Understanding of testing frameworks for both front-end and back-end, such as xUnit, Jest, or Karma. Certifications in Microsoft Azure or other cloud-related qualification

JD for HCL Commerce Software Engineer Specific Responsibilities Architect, design, and develop solutions within a multi-functional Agile team to support business priority for HCL the Commerce application (formerly IBM Websphere Commerce) Collaborate with UX designers, business solutions, product owners, and data services teams to design and discover functional, architectural, and quality requirements Educate and promote the use of best practices, while designing principles and frameworks to resolve issues Share domain and technical expertise providing technical mentorship and cross-training to peers and team members Conduct design and code reviews of developed solutions and unit tests for optimization Participate in deployment process and architectural and design discussions with teams Perform support for scheduled after-hours tasks related to maintenance, production and nonproduction release deployments Required Qualifications Bachelors degree and 5+ years of experience working with HCL/WebSphere B2B or 8+ years of experience working with HCL/WebSphere B2B Commerce v7.x, 8.x and/or v9.x Working knowledge of the following: o Catalog/Promotions/Marketing data model Data Load utility o Stage prop utility Builder in HCL/WebSphere B2B Commerce Experience with performance analysis and troubleshooting Experience identifying and providing solutions to optimize application performance Experience with relational databases Knowledge of source code management systems Experience with the following: o REST API o SOAP web services Object-Oriented Programming (OOP) Java/J2EE based customer-facing application Ability to work occasional after-hours support for critical production systems Preferred Qualifications Experience organizing development tasks in an Agile environment utilizing Jira andConfluence Experience with the following presentation layer technologies and frameworks: HTML CSS Javascript React Angular jQuery Familiarity working the following utilizing, analytics, and monitoring tools: Data lake Dynatrace Google Analytics Akamai Experience with responsive/progressive interface development Experience migrations and upgrades from V7 to V9 HCL commerce Understanding of memory management, multithreading, thread/connection pooling

• Familiarity with Azure DevOps and CI/CD practices. • Ensure solutions adhere to best practices and security standards. • Participate in all phases of the software development lifecycle including design, development, testing, deployment, and support. • Perform data migration and integration with other systems using Data Management, SSIS, Azure Logic Apps, and APIs. • Develop plugins, workflows, custom connectors, and Power Automate flows. • Work closely with functional consultants to understand business requirements and translate them into technical solutions. Job Summary: We are looking for an experienced MS Dynamics 365 Technical Consultant to join our team. The ideal candidate will be responsible for the technical design, development, and implementation of solutions using Microsoft Dynamics 365 platform, primarily focusing on Finance & Operations (F&O), Customer Engagement (CE), or other Dynamics modules. Key Responsibilities: • Design and develop customizations, integrations, and extensions in Dynamics 365 using X++, .NET, C#, JavaScript, and Power Platform. • Work closely with functional consultants to understand business requirements and translate them into technical solutions. • Develop plugins, workflows, custom connectors, and Power Automate flows. • Perform data migration and integration with other systems using Data Management, SSIS, Azure Logic Apps, and APIs. • Participate in all phases of the software development lifecycle including design, development, testing, deployment, and support. • Troubleshoot and resolve technical issues and bugs in Dynamics 365 applications. • Ensure solutions adhere to best practices and security standards. • Prepare technical documentation and provide training/support to end-users when required. Technical Skills Required: • Hands-on experience with Dynamics 365 (F&O or CE) customization and development. • Proficiency in X++, C#, .NET, and JavaScript. • Experience with Power Platform (PowerApps, Power Automate). • Strong understanding of Dynamics 365 SDK, plugins, workflows, and form scripting. • Experience in integrating Dynamics 365 with external systems via Web Services / REST APIs. • Familiarity with Azure DevOps and CI/CD practices. • Knowledge of SQL Server, SSRS, and SSIS is a plus.

Experience 810 years Industry Focus Manufacturing and Distribution Role Overview We are seeking an AWMS Consultant with a strong background in implementing and optimizing Advanced Warehouse Management Systems within manufacturing and distribution environments. Key Responsibilities - Design and deploy AWMS solutions. - Analyze and optimize warehouse operations. - Configure inventory, picking, packing processes. - Integrate AWMS with other D365 modules. - Train warehouse staff. Qualifications - 8–10 years of AWMS experience. - Strong logistics and warehouse knowledge.

Role Overview We are looking for a D365 F&O Supply Chain Consultant with extensive experience in manufacturing processes, including MRP, Scheduling, MES, and AWMS. The ideal candidate will have a strong background in custom products manufacturing environments. Key Responsibilities - Implement and optimize supply chain modules. - Design MRP and scheduling processes. - Integrate MES and AWMS. - Align system capabilities with business needs. - Provide user training and support. Qualifications - 810 years of D365 F&O Supply Chain experience. - Deep understanding of MRP, MES, AWMS. - Experience in custom manufacturing. - Strong problem-solving skills. - Dynamics 365 certifications preferred.

Role Overview We are looking for a D365 F&O Supply Chain Consultant with extensive experience in manufacturing processes, including MRP, Scheduling, MES, and AWMS. The ideal candidate will have a strong background in custom products manufacturing environments. Key Responsibilities - Implement and optimize supply chain modules. - Design MRP and scheduling processes. - Integrate MES and AWMS. - Align system capabilities with business needs. - Provide user training and support. Qualifications - 810 years of D365 F&O Supply Chain experience. - Deep understanding of MRP, MES, AWMS. - Experience in custom manufacturing. - Strong problem-solving skills. - Dynamics 365 certifications preferred.