Motor Claims Executive

Role Overview: You will be responsible for daily motor claims (Two-Wheelers) operation duties, ensuring valid claims are assessed according to Policy's terms and benefits and within the claim authority limit. You will coordinate with the policy issuer for claims settlement and documentation, provide training to intermediaries on claims processes or policy coverage, and provide support to resolve customers and intermediaries" complaints. Additionally, you will process claims, verify documents, engage with customers to resolve their queries related to claims processing, and ensure proper claims documentation. You must comply with regulatory and risk management controls, corporate policies, procedures, and claims guidelines. Key Responsibilities: - Process motor claims for Two-Wheelers - Coordinate with policy issuer for claims settlement and documentation - Provide training to intermediaries on claims processes or policy coverage - Resolve customer and intermediary complaints - Verify documents for claims processing - Engage with customers to resolve queries - Ensure proper claims documentation - Comply with regulatory and risk management controls, corporate policies, procedures, and claims guidelines Qualifications Required: - Experience in motor claims/reimbursement processing & verifying documents - Ability to resolve customer queries quickly & efficiently - Excellent interpersonal and communication skills - Graduation / Post Graduation - Minimum 2 to 5 years of experience in Motor Insurance Claims/ OEM Agency - General Insurance background handling Motor claims - Local market knowledge is essential - Good Communication and Presentation Skills - Strong Negotiation Skills - Ability to teach and coach your team (Note: Additional details about the company were not provided in the job description.),