Monitoring & Tools L3 Administrator / Engineer

- Provide L3 support for escalated incidents related to monitoring and observability tools.
- Manage and maintain Dynatrace, Splunk, SolarWinds, Nagios platforms for enterprise environments. - Configure and optimize dashboards, alerts, and reports to ensure proactive monitoring. - Perform root cause analysis using log analytics and APM tools. - Implement performance tuning, capacity planning, and monitoring automation. - Integrate monitoring tools with ITSM platforms (ServiceNow, Remedy) for incident workflows. - Automate repetitive tasks using PowerShell, Python, or Ansible. - Collaborate with infrastructure, application, and security teams to ensure end to end visibility. - Lead critical incident investigations and document resolutions. - Maintain knowledge base and documentation for configurations, processes, and troubleshooting guides. Required Skills Experience - 7-12 years of experience in enterprise monitoring and observability with strong L3 expertise. - Hands on experience with Dynatrace (APM), Splunk (log analytics), SolarWinds (network monitoring), Nagios (infrastructure monitoring). - Strong knowledge of monitoring architecture, integrations, and scaling strategies. - Expertise in alerting, dashboards, and reporting for proactive incident detection. - Experience with cloud monitoring (Azure Monitor, AWS CloudWatch, GCP Operations Suite). - Familiarity with DevOps pipelines and CI/CD monitoring integrations. - Proficiency in scripting and automation (Python, PowerShell, Ansible). - Solid understanding of networking, servers, and application performance metrics. - Ability to lead critical incident resolution and mentor junior administrators. Preferred Qualifications - Certifications Splunk Certified Admin/Architect, Dynatrace Professional, SolarWinds Certified Professional, Nagios Certified Expert. - Experience with observability stacks (ELK/EFK, Prometheus, Grafana). - Exposure to AIOps platforms for predictive monitoring. - Knowledge of ITIL processes for incident, problem, and change management.

Skills

• Nagios
• Splunk