Monitoring Engineer

Job Title: LLM System Monitor Site Reliability Engineer (SRE)

Location:

Type:

Compensation:

Working Hours:

Start Date:

Openings:

Required Skills & Experience

• 3+ years of experience

  monitoring and responding to incidents in a globally deployed web application.
• Strong experience with

  microservices architecture

  on

  Kubernetes

  .
• Deep understanding of

  observability tools

  and operational metrics (Grafana, Prometheus, P99, etc.).
• Familiarity with

  AWS services

  or any major cloud provider.

• Excellent communication and customer service skills

  must be able to clearly articulate status and updates to technical and non-technical stakeholders.
• Ability to

  ramp up quickly

  , take ownership, and work independently in a fast-pace

Job Overview

full-time LLM System Monitor / SRE

Key Responsibilities

• Monitor

  Grafana dashboards

  and observability tools to detect failures and performance issues.
• Act as the

  primary SRE

  for incident response, initiating reports from automated alerts or joining active incident channels.
• Serve as the

  main point of contact

  during incidents, delivering frequent updates to customers and incident commanders.
• Interpret operational metrics such as

  Quantiles, P99

  , and

  Prometheus

  data to assess system health.
• Track and manage permutations of a

  globally deployed microservices architecture

  running on

  Kubernetes

  .
• Collaborate with engineering and support teams to resolve issues quickly and efficiently.
• Maintain strong communication and customer service throughout incident lifecycles.
• Utilize foundational knowledge of

  AWS

  or other cloud platforms to support infrastructure monitoring.
• Ramp up quickly on existing systems and processes.

Why Join

• Work with cutting-edge LLM infrastructure at

  Cisco

• Full-time opportunity

  with Insight Global

• Hybrid flexibility

  onsite in Bangalore 3 days/week

• Immediate interviews and onboarding

• Competitive compensation