Module Lead

IDESLABS PRIVATE LIMITED

12 - 15 years

8 - 12 Lacs

pune

Posted:2 days ago| Platform:

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Skills Required

compliance project manager software quality knowledge management matrix maintenance

Work Mode

Work from Office

Job Type

Full Time

Job Description

TO assist the Project Manager IN ensuring successful initiation, planning, execution, control AND completion OF a module through monitoring, tracking AND analyzing module control metrics
Lead module development, production support AND maintenance activities
Ensure timesheets AND invoicing processes are completed ON OR before the deadline
Lead the customer interface FOR the module ON an everyday basis, proactively addressing ANY issues before they are escalated
CREATE functional AND technical specification documents
Track OPEN tickets/ incidents IN queue AND allocate tickets TO resources AND ensure that the tickets are closed within the deadlines
Ensure analysts adhere TO SLAs/KPIs/OLAs
Ensure that ALL IN the delivery team, including self, are constantly thinking OF ways TO DO things faster, better OR IN a more economic manner
Lead AND ensure project compliance WITH Software Quality Processes AND within timelines
Draft INITIAL charter AND module plan, CREATE AND review functional AND technical specification documents
Monitor, track AND analyse module control metrics
Review AND consolidate module status reports, lead AND perform ALL activities related TO maintaining successful knowledge management including re usage, accuracy AND efficiency
Serve AS the single point OF contact FOR the team TO the project stakeholders
Promote team WORK, motivate, mentor AND develop subordinates
Provide application production support AS per process /RACI (Responsible, Accountable, Consulted AND Informed) Matrix

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