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Equiniti India
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Modern Workplace Engineer (ZScaler)

Modern Workplace Engineer (ZScaler)

Equiniti India

5 - 10 years

7 - 12 Lacs

chennai bengaluru

Posted:1 hour ago| Platform:

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Skills Required

computer science change management automation dns product design windows ccna sccm licensing dhcp

Work Mode

Work from Office

Job Type

Full Time

Job Description

Management Level

We are seeking an experienced engineer to join the Modern Workplace Engineering team with a focus on the Zscaler platform. This is an opportunity to work in a fast-paced engineering team, designing modern endpoint solutions for a dynamic and varied business in line with best practises and security standards.

Key Responsibilities

Design, implement, and support Zscaler solutions, primarily focusing on ZIA.
Collaborating with team members and members of the business to design right sized solutions alongside Zero Trust Networking principles.
Support the wider team on incident, problem and change management of Networking related activities.
Troubleshoot network related issues on endpoint devices in line with OSI model.
Apply agreed standards and tools to achieve well-engineered results, reviewing your own work and participating in peer reviews.
Contribute to the optimisation of engineering processes, knowledge management, and continuous learning.
Escalate and manage issues related to product design, feature set, and functionality to ensure delivery goals are met.
Support and mentor less experienced colleagues within the team.

Essential Skills Experience

Minimum 5 years maintaining the Zscaler platform, with a focus on ZIA (Zscaler Internet Access)
Solid understanding and hands-on experience with network concepts
Experience in ZDX (Zscaler Digital Experience) and ZPA (Zscaler Private Access) highly desirable
Excellent knowledge of TCP/IP, DNS, DHCP, routing, firewalls, and related concepts.
Significant experience in endpoint engineering, configuration, or support within a SaaS or enterprise environment advantageous.
Strong hands-on expertise with endpoint management solutions such as Intune or JamF highly desirable
Knowledge of PowerShell scripting skills for automation and troubleshooting.
Knowledge of risk-based security assessments and frameworks
Excellent problem-solving, troubleshooting, and multitasking abilities.
Effective communication and collaboration skills.

Desirable Skills

Familiarity with Azure, AAD/AD, Windows 365, MS Defender, SCCM and licensing.
Associated qualifications in Zscaler such as ZDTA, ZDTE, ZDXA
Associated qualifications in wider endpoint management such as MD-102, AZ-104
Background in Financial Services or Pensions.

Education

Degree in Computer Science, Engineering, or a related technical field.
Postgraduate qualifications in advanced computer science or an MBA in Systems are advantageous.
Networking related qualifications highly advantageous (CCNA, CCNP, Network+ etc)

Behavioural Attributes

Demonstrates high ethical standards and integrity.
Calm, composed, and respectful in all situations.
Positive, enthusiastic, and solution-focused attitude.
Champions team success and celebrates the achievements of others.
Open to feedback and committed to continuous improvement.

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