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Mobile Support Specialist

Mobile Support Specialist

0 - 3 years

|

5 - 7 Lacs

Posted:-1 days ago| Platform:

Apply

Skills Required

mdm ios android

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Skills:

Roles and Responsibilities:

Provide L1/L2 support for Android and iOS devices, addressing end-user issues effectively.
Troubleshoot and resolve technical problems related to mobile devices.
Assist in mobile asset management to ensure optimal device performance and security.
Collaborate with team members to enhance user experience and support processes.
Maintain documentation of support activities and user interactions.

Skills Required:

Hands-on experience supporting Android and iOS devices.
Knowledge of Mobile Device Management (MDM) systems is a plus.
Strong troubleshooting and problem-solving skills.
Familiarity with asset management and device lifecycle processes.
Good communication and collaboration skills to interact with end-users and team members.
Ability to document and report issues accurately for continuous improvement

Education:

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