Tryzens Limited is a digital commerce agency that specializes in building and supporting e-commerce solutions across various platforms, including Magento and Shopify. They provide services in e-commerce strategy, technology implementation, and managed services.
Trivandrum
INR 22.5 - 27.5 Lacs P.A.
Work from Office
Full Time
The Project Manager (PM), manages multiple clients for new implementations and post-launch eCommerce IT optimization roadmap, driving our client s exciting business goals and leading innovation in the eCommerce industry, using a variety of delivery methodologies (Agile/Waterfall) and managing multiple development teams located internationally. The project manager also oversees InLife services working closely with our Service and Support team, to ensure the Service Level Agreements (SLAs) are being met for incident and problem management, monitoring, and more. The PM will be our client s main point of contact, working closely with our Delivery Lead and Client Success Director to ensure Tryzens are providing a high level of service and delivering high-code quality projects on time and to budget. Our clients are our partners, and we value ourselves on the strong partnership we build with each client, with the PM role as an integral part of this relationship. The core responsibilities are: Project Management Manage the day-to-day details of the project, manage client optimizations road maps including the plan, schedule, project delivery, staffing, task assignments, scope, budget, and risks Facilitate the project kick-off with project team members and appropriate stakeholders Follow (and feedback on) core processes and methodology to drive quality, consistency, and accuracy of project delivery Maximize Tryzens performance to project baselines across scope, timeline, revenue, and profitability Determine Project goals and manage dependencies and risks with the client and with our internal teams, to proactively mitigate them and defend our baselines Eliminate inefficiencies, rework, roadblocks, and issues Manage change rigorously, and ensure client expectations on changes are managed accordingly, and we are commercially protected for those changes Ensure focus throughout the project team, and maximize throughput of task completion Be a consultative partner to our clients, steer them towards mutually beneficial outcomes, maximize client satisfaction during project delivery Engage in proposals and estimations to drive new business into Tryzens Work with Tryzens internal teams and clients, to build client optimizations road maps. Work with client and Tryzens practices to ensure road map story requirements that have been captured are technically sufficient, including facilitating discovery workshops. Facilitate all project meetings focused on status reporting, problem resolution, feedback. Managing offshore project delivery team, ensuring collaboration and clear communication between team members. Weekly project/sprint status, financial, and schedule reporting to stakeholders. Deliver all releases to budget and to agreed timelines. Create and communicate release schedules. Work with business sponsors, peers, and other stakeholders to develop and review project proposals Client Engagement Take ownership of all direct communication with the customer and resolve escalations with autonomy within the scope of our service offering. Collaborate effectively with internal and external colleagues to build a first-class customer relationship with the objective of making every customer a lifelong customer. Uncover and recognize any risks that threaten customer satisfaction or renewal, executing mitigation plans for all risks. Work closely with the Client Success team to identify and develop new opportunities within existing customer accounts ensuring customer growth and satisfaction. Conduct regular reviews with the client to review services delivered. Listening to customers carefully and truly understanding customers key business issues and opportunities to deliver business-impacting results. Build strong, transparent, and trust-based relationships with clients. In Life Services Work with the support team to ensure all incidents are resolved within SLA and monitoring is in place and set up correctly. Maintain an active Continual Service Improvement program to establish the root cause of problems and fix these through ongoing road map delivery releases. Maintain day-to-day accountability for the ownership and resolution (including any referral or escalation as may be necessary) of Service issues. Ensure all effort expended is reported accurately and billed in line with the client contracts. Essential Skills & Experience Overall 10+ years of IT experience A minimum of 4+ years of experience in project management. Demonstrable track record of delivering end to end system impleme
Trivandrum
INR 19.0 - 21.0 Lacs P.A.
Work from Office
Full Time
We are now offering an opportunity for a talented experienced individual to become a Technology Lead on ReactJS. Responsibilities Participate in discovery phase. Provide estimation of business requirements. Highlight possible flows and inconsistencies in business requirements. Work closely with software architects and business analysts to ensure requirements are crystal clear and properly translated into work packages. Assign tasks to relevant development talents. Review estimates with developers to assure business requirements can be delivered on time with the desired code quality (only in case developers have raised concerns around estimation). Work closely with clients and developers on resolving issues related to design and requirements. Implement efficient and effective strategies for software development. Ensure that development coding standards, policies and procedures are strictly followed. Ensure all team members apply same technologies, tools and techniques during development lifecycle. Provide high level solutions and estimations for business needs based on accumulated business knowledge. Review Functional Specification Documents and highlight possible flaws, deviations from initial business requirements or new functionalities being pushed through updated requirements and designs. Ensure that the final deliverable within the development team satisfies the business requirements as specified. Ensure that projects are accurately estimated and delivered to schedule. Demonstrate flexibility to respond to change in business requirements. Contribute to the process of continuous improvement by highlighting pain points in the projects phase - pre-sale, discovery, planning, development/delivery. Demonstrate ownership of all work developed by the team members. Ensure project workflow is strictly followed by all team members. Train and integrate new team members and proactively support the continued development of existing team members. Build and promote a positive working environment for the team. Effectively manage team members in line with company policy and procedures, including performance, development, disciplinary and conflict resolution with effective feedback. Implement team goals and objectives. Essential Overall 6 to 10 Years of IT experience. At least 6 years of Web development experience. At least 6 years of Web development experience with React At least 2 year of proven experience in developing in React along with Tailwindcss or other css framework. Solid understanding of web technologies, usability, and information architecture. Understanding of platform and browser compatibility issues. Strong understanding of JavaScript and related technologies Experience of GIT version control system Very good written and verbal communication skills. Ability to handle multiple tasks and be highly organized. Detail oriented, self-motivated. Ability to communicate professionally with everyone, both internal and external. Very comfortable in a fast-paced environment. Preferred Experience with React, TailwindCSS, Nextjs, Remix, React-router, Nodejs Experience with Typescript Understanding of Nextjs or React-Router / Remix Understanding of Testing framework like Jest, Enzyme, Chai, Mocha etc. Understanding of GraphQL and Apollo client Computer Science or related Degree Experience in: Jira, Agile Development Experience using web services and APIs Understanding of test-driven development Understanding of Playwright and end-to-end testing
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E-commerce, Digital Commerce Solutions
51-200 Employees
2 Jobs
Key People
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