Tryzens Limited is a fast-growing IT solutions consultancy based in the City of London with offices in Bulgaria, India, Australia and United States. Our areas of expertise include delivery of eCommerce solutions, multi-channel retail solutions and project management amongst others. We provide best of breed solutions and services to several blue-chip clients primarily within retail, financial services and other industries. We have built our delivery focused reputation upon technical innovation, in-depth business knowledge, and creative vision, all of which supports our objective of helping clients to gain true value from eCommerce. We love what we do and our clients love our work. We are expanding our team in India and we are looking for a Senior .NET Developer . We are seeking a Senior .NET Developer with a strong background in building scalable, high-performance systems with custom features for ecommerce and marketplace platforms. The ideal candidate will have hands-on experience in developin

Tryzens Limited is an international digital agency and our mission is to accelerate client success and growth across all channels, leveraging our expertise, insights, and digital-first principles, to deliver compelling experiences that delight and engage their customers. We have an exciting opportunity for a Cloud Engineering IT Manager to join our growing team to lead our Cloud Engineering team. We re looking for a forward-thinking and dynamic Cloud Engineering Manager to lead a high-performing team responsible for the design, delivery, and ongoing optimization of our Cloud Infrastructure, Corporate IT systems, and Atlassian ecosystem. This role requires a strategic leader who is hands-on, collaborative, and passionate about leveraging technology to drive business outcomes and operational efficiency that will both shape and support the growth of Tryzens. C ore responsibilities are: Team Leadership & Development: o Manage, mentor, and support a multidisciplinary IT team to consistently deliver value added IT and Cloud services to our growing business. o Demonstrate forward thinking around where the organization is going and how technology can support these efforts. o Advocate and help define cloud architecture vision from a strategic perspective, including internal and external platforms, tools, and systems. o Act as the coach and mentor to team members and technical staff on their assigned project tasks o Conduct product work reviews with team members and help with hiring the best talent. o Foster a culture of innovation, ownership, accountability, and continuous improvement. o Develop and execute training plans to elevate team skills o Act as the Subject Matter Expert for all Cloud Engineering activities and collaborate with fellow Tryzenauts to understand new requirements while ensuring high levels of delivery within the team. o Manage and evolve ways of working/processes of the Cloud Engineering team to ensure all team deliverables are consistently met. Cloud Infrastructure Management: o Oversee the secure and efficient operation of cloud environments (predominantly AWS and Azure), ensuring they meet availability, performance, and compliance goals.Drive operational efficiencies and cost optimisation activities in the team while ensuring all services adhere to our security and regulatory responsibilities. o Track and continually optimise Tryzens spend on our Cloud estate Corporate IT: o Accountable for the provision of devices, their adherence to Tryzens security policies and ongoing estate management to our global user base o Accountable for Vendor management of Suppliers to ensure a consistent, high quality and secure delivery o Collaborate with Tryzenauts and manage suppliers to ensure seamless IT support, including (but not limited to): Leavers/joiners process, device provisioning, security best practices, connectivity o Drive adoption of modern workplace tools and practices (e.g., Co-Pilot ) o Set in place and execute best practice processes for Access Management across Tryzens estate o Ensure all IT delivery, setup and processes are executed inline with best practice security frameworks such as ISO 27001/9001. Atlassian Ownership: o Work with our Ops team to manage the continuous optimisations and updates to our Atlassian Suite o Accountable for the implementation and communication of all security patches/updates to Atlassian. o Lead platform scalability and migration efforts as needed. Essential experience: 8+ years of progressive experience in IT roles, with 3+ years in a leadership capacity. Proven experience managing enterprise infrastructure delivery in cloud platforms using modern techniques (e.g. containerisation, auto scalability, security policies, compute/storage etc, CI/CD) Proven budget management experience of ITspend and ongoing optimisation Line Management and development of a multi-disciplinary IT team Strong understanding of enterprise, corporate IT environments and service delivery. Understanding and operational experience of networking, administration, security, and compliance best practices. Excellent leadership, communication, and stakeholder management skills. Preferred experience: Hands-on experience with Atlassian tools administration and optimization. Experience providing Cloud and It services within a digital organisation. Knowledge of one of more of the following monitoring/observability tools and processes inclusive ELK stack, CloudTrail, Kibana, Grafana, Prometheus. Infrastructure monitoring using Nagios, Zabbix, New Relic.

The SPM will be our client s main point of contact, working closely with our Delivery Director and Client Success Director to ensure Tryzens are providing a high level of service and delivering high-code quality projects on time and within budget. Our clients are our partners, and we value ourselves on the strong partnership we build with each client, with the SPM role as an integral part of this relationship. We are excited to grow our team with India s top-tier Senior Project Manager to join our highly skilled and experienced delivery team! The core responsibilities are: Project Management Manage the day-to-day details of the project and manage client optimizations road maps including the project plan, schedule, project delivery, staffing, task assignments, scope, budget, and risks Determine Project goals and manage dependencies and risks with the client and with our internal teams, to proactively mitigate them and defend our baselines. Manage change rigorously, and ensure client expectations on changes are managed accordingly, and we are commercially protected for those changes. Engage in proposals and estimations to drive new business into Tryzens. Managing offshore project delivery team, ensuring collaboration and clear communication between team members. Work with business sponsors, peers, and other stakeholders to develop and review project proposals. Support the Solution Consultant in managing customer expectations for project deliverables. Ensure project-related administration is completed on time and accurately e.g., timesheets, sign-off, talent planning/booking, expense submissions/approvals, project reports, and training. Work closely with all functional teams to build strong internal relationships. Proactively seek opportunities for client account growth to achieve company targets. Ensure Tryzens delivery processes are adhered to for the definition and implementation of scoped works. Create and maintain supporting project artifacts to effectively manage engagements e.g., RAIDD (and associated management), talent scheduling, status reporting, budget reporting. As a member of the Project Management team, provide input into the enhancement of Tryzens Delivery processes and methodology. Able to manage one or two large projects or a couple of small to medium-sized interrelated projects requiring complex cross-functional collaboration and management at the Project level. Communicates Project status and progress (inc budget) to customers effectively and escalates where necessary to key stakeholders. During an engagement, be the primary customer interface and perform project management activities that ensure adherence to Tryzens delivery methodology. Coordinates creation and runs Monthly Service Review Coordinates creation and runs Quarterly Business Review Deliver all ITIL Elements of the clients IT Operation against contracted SLAs. Proactively lead and co-ordinate all planning for the clients peak trading period Prepare detailed and comprehensive statements of work for projects. Review and refine statements of work to ensure accuracy, completeness, and alignment with project objectives. Client Engagement Take ownership of all direct communication with the customer and resolve escalations with autonomy within the scope of our service offering. Collaborate effectively with internal and external colleagues to build a first-class customer relationship with the objective of making every customer a lifelong customer. Uncover and recognize any risks that threaten customer satisfaction or renewal, executing mitigation plans for all risks. Work closely with the Client Success team to identify and develop new opportunities within existing customer accounts ensuring customer growth and satisfaction. Conduct regular reviews with the client to review services delivered. Listening to customers carefully and understanding customers key business issues and opportunities to deliver business-impacting results. Build strong, transparent, and trust-based relationships with clients. In Life Services Work with the support team to ensure all incidents are resolved within SLA and monitoring is in place and set up correctly. Maintain an active Continual Service Improvement program to establish the root cause of problems and fix these through ongoing road map delivery releases. Maintain day-to-day accountability for the ownership and resolution (including any referral or escalation as may be necessary) of Service issues. Ensure all effort expended is reported accurately and billed in line with the client contracts. Essential Skills & Experience Overall 15+ years of IT experience. A minimum of 6+ years of experience in project management, with a track record of successfully delivering projects of varying size and complexity. Demonstrable track record of delivering end-to-end system implementations ideally eCommerce solutions (Salesforce Commerce Cloud, Magento, WebSphere Commerce Server, SAP Commerce, BigCommerce, CommerceTools, Shopify). Waterfall, Agile & Prince 2. BTech Degree educated or equivalent. Proficient in using JIRA, Confluence and Project Management, issue management, and collaborative tools. Excellent written and verbal communication skills. Good organizational skills including attention to detail and multitasking skills. Excellent line management, matrix management, and mentoring skills. Strong analytical and problem-solving abilities. Strong interpersonal skills, with the ability to effectively convey complex ideas and concepts to diverse audiences. Proactive nature with a drive to anticipate challenges, drive meetings with purpose, and proactively engage stakeholders to build consensus and alignment. Experience using MS Project, Jira, and Confluence. Good working knowledge of Microsoft Office. Proven experience in successful project management, utilizing relevant tools and techniques to ensure consistent delivery. Ability to talent plan, financial planning, control, and report efficiently and effectively. Experience in communicating and liaising with senior key stakeholders and project sponsors. Process control, quality reviews, and delivery of governance and documentation. Experience in managing the delivery of complex projects of multi-disciplinary teams. Experience in working with offshore teams. Ability to coordinate multiple medium-sized projects at the Project level or one or two large projects. Demonstrated negotiation, conflict management, and leadership skills. Proven ability to develop and maintain effective internal and external business relationships with various levels of customer management teams. Ability to manage forecast / pipeline and reflect a true position with date driven deadlines.

The core responsibilities are: Takes part in the development, implementation and evaluation of test strategies and test plans including Automation, Manual and Non-Functional Testing, specifications and models that ensure new application solutions are customer-focused Analyze client requirements and use technical specifications to deliver a higher quality product Estimates testing efforts to support defined testing scope/timelines. Review test estimates and provide feedback Document and walkthrough of test strategy, test plan, end to end test scenarios , Plan E2E and Integration testing with Third Part Stakeholders, Identify Architecture flows and write test cases, Involve in Client meeting, client demos, exit/ entry criteria checks ,risk mitigations and defect triage and UAT Support Call out projects risks and issues that affect the proper functioning of project. Callout in standups and inform manager to callout in steercos Prepare and manage the preparation of the QA documentation by the team, creat and review test cases, scripts, plans and procedures of the QA team Responsible for creating effective reporting and analysis of identified defects for analyzing where the defect occurred, how many areas impacted, how this impacts the overall test coverage, and where the overall testing cycle stands relative to the project schedule and time allocated while working close with Technical Leaders, Project Managers, Business Analysts and Developers Ensures all development tasks meet quality criteria through test planning, test execution, and issue tracking. Highlight issues with proper data Ensure complete adherence to the schedule, quality and effort for assigned projects Responsible for automation execution and adding/editing new test scripts. Identify automatable and redundant areas and actively suggest Automation or roadmap for automation. Responsible for reviewing test cases, analysing architecture and creating End to End test cases Oversee all aspects of QA including establishing metrics and developing new tools and processes to ensure quality goals are met Keeping track of the tasks backlog, to assist the management to plan work in advance for the technical teams Act as key point of contact for all QA aspects of releases for the related projects, providing QA services and coordinating QA resources and facilitating the delivery of quality development Participate in meetings to align the QA efforts with the unit s business needs Work with other Development and QA Tech Leaders to streamline the workflow within the team Lead software testing projects and assists in the training of less experienced team members. Analyze and diagnose issue severity, and lead in problem resolution Initiate and improve processes and methodology Mentor QA team members in their day-to-day tasks. Train them how to implement the QA processes and enhance their QA knowledge Acts as escalation management point for the team Organize the status meetings and send the Status Report (Daily, Weekly etc.) to the Project managers and respective stake holder Support the resource planning process Takes responsibility for growing the team s technical and domain expertise Sets clear objectives and leads the appraisal process for the team Manage multiple projects at the same time by coordinating with different teams Essential Skills & Experience A bachelor s degree or equivalent. Team player with excellent collaboration skills, with a fantastic can-do attitude. Self-driven, with an aptitude to learn and keep up with the latest in ecommerce Must have excellent written and verbal communication skills. Critical thinking and analytical skills to examine bug reports and prioritize necessary tests, what information to include in the daily status reports, prioritize and estimate task execution Good understanding of QA processes - test planning, test case design, bug tracking systems, and various software development lifecycles A minimum of 4 years experience in ecommerce multiplatform with automation and performance testing and integration Excellent expertise in eCommerce E2E testing Experience and in-depth knowledge of HMC, WCMS, CS-Cockpit, and configuration Parameters, Backoffice and Smartedit Experience and in-depth knowledge of Product Management, Content Management, Order Management, Vouchers & Promotions, Price Management, Cart and checkout flow, Spartacus store front testing Proficient in co-coordinating with teams and clients across different time zones. Overall, 8 to 12 Years of IT testing experience. Desirable Experience & Knowledge Strong knowledge in STLC, Agile Delivery Methodologies Experience in testing REST services - POSTMAN/SOAPUI Experience in Test Management tools - JIRA/ALM/TestRail/TestLink Understanding of Web technologies: HTTP(S), Web Services (SOAP, RESTful), HTML/CSS/JS Understanding of performance testing and analysis (Jmeter, Gatlin, LoadRunner, etc.)/accessibility testing principles and tools Knowledge in e-commerce principles such as SEO, Web Analytics, etc. Knowledge of GIT / Bitbucket. Preference will be given to candidates with: Programming skills in JAVA and understanding of OOPS principles Knowledge in Selenium (Java) and TestNG Knowledge in Jmeter