Mobile Repair Technician

  Company: Maple DTI Location: South Position: Buyback Executive - Stores     Job Overview   The Buyback Executive is responsible for assessing, evaluating, and processing used telecom products such as mobile phones, laptops, desktops, and iPads. The role requires strong technical expertise in device identification, problem assessment, and pricing negotiations to ensure a smooth buyback process. The ideal candidate will have excellent customer service skills and the ability to work efficiently under pressure.     Roles and Responsibilities   ·      Conduct physical inspections and evaluations of various telecom products across different brands. ·      Identify device conditions, detect issues, and assess product functionality. ·      Stay updated with the latest technology trends and repair techniques in the telecom industry. ·      Effectively communicate with customers regarding device assessment and pricing. ·      Offer competitive buyback pricing based on market trends and product conditions. ·      Convert potential customers inquiring about device prices into buyback transactions. ·      Maintain records of buyback transactions and ensure compliance with company policies. ·      Work collaboratively with store teams to enhance customer experience and optimize buyback processes. ·      Adapt to new technologies and methodologies in device assessment and repair.   Skills Required   ·      Strong technical knowledge of mobile phones, laptops, desktops, and tablets. ·      Experience in device repair and problem diagnosis. ·      Ability to work under pressure and meet deadlines. ·      Willingness to continuously learn and adapt to emerging technologies. ·      Excellent communication and negotiation skills. ·      Prior experience in the telecom industry or a similar role is preferred.   Preferred Qualifications:   ·      1–3 years of experience in device buyback, repair, or sales. ·      HSC, Diploma/Degree in Electronics, Telecommunications, or a related field             Why Join Us?   Opportunity to work with a fast-growing and innovative company. Exposure to cutting-edge industry trends and market strategies. Collaborative work environment with opportunities for career growth. Competitive salary and benefits.   About us                                                                             CIN: U72900MH2009PTC193551 Registered OfficeMaple Digital Technology International Pvt. Ltd. 8th Floor, ABM House, Linking Road, Beside Shoppers Stop, Bandra West, Mumbai 400050|www.maplestore.in