MNC BPO Chat Support

Customer Support Advisor – Global Voice & Chat Process (Work from Office | Jaipur)About the Company:

Be part of a top international BPO company known for providing premium customer support to clients across US, UK, and Australia.
Our Jaipur office is growing fast, and we are hiring Customer Support Advisors who are fluent in English and ready to work in a dynamic global environment.

Work Location:

Jaipur, Rajasthan (On-site)
Open for PAN India candidates – relocation bonus + 14 days of paid accommodation provided by the company.

Job Description:

As a Customer Support Advisor, you’ll interact with international customers via voice and chat channels, provide assistance, resolve issues, and ensure positive customer experiences in every interaction.

Key Duties:

• Manage real-time customer interactions professionally through chat and calls.
• Troubleshoot and resolve customer concerns quickly and efficiently.
• Record, document, and update customer information in internal systems.
• Deliver high-quality service with accuracy and empathy.
• Contribute to team targets and maintain service-level commitments.

Who Can Apply:

• Undergraduates or Graduates from any discipline.
• Excellent English communication skills are mandatory.
• Open to freshers and experienced BPO candidates.
• Comfortable working in rotational shifts and from the Jaipur office.

Compensation & Benefits:

• Salary: ₹27,500 – ₹37,000/month (based on communication and experience).
• Relocation Bonus + 14-day hotel stay for new joiners from outstation.
• Paid training and attractive performance incentives.
• Internal job promotions and international client exposure.

Why Work With Us:

• Work with a leading international BPO brand and global customer base.
• Continuous professional development and training.
• Transparent career growth structure and employee-first culture.
• Supportive leadership and healthy work-life balance.

Interview Process:

• HR Interview
• Communication & Process Round
• Final Evaluation
• Offer & Joining

Career Growth Path:

Start as a Customer Support Advisor → move to Senior Advisor / Process Trainer / Quality Analyst roles within 9–18 months based on performance.

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Job Types: Full-time, Permanent

Pay: ₹27,500.00 - ₹37,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Ability to commute/relocate:

• Jaipur, Rajasthan: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Language:

• English (Required)

Work Location: In person