Mining Engineer - IT

MaintWiz is calling Mining Engineers who have worked in Open / Closed Mines and wanting Career Shift to IT industry.
We are looking for roles in Customer Success function. Selected candidates will be working on implementation of Industry 4.0 solutions in Plant Maintenance and Industrial Asset Management.Key client-facing role with ownership of deliverables and KPIsFully manage product implementations and customer onboardingConduct regular product and project implementation reviews with customer teamUp sell and cross sell MaintWiz services and additional product features Documentation of client processes and mapping to MaintWiz functionalityTraining of new and existing customer user groupsMaintain customer new request pipeline and provide ETA for deliveryManaging metrics on Project Delivery, Client Adoption & EngagementIdentifying and scoping opportunities for deeper engagement - integrations, value added services and enhancementsMining the account for more opportunities other plants & business units, new functionalities and new technology applicationsBilling and Collection follow upDevelop user manuals for product functionality Provide pre-sales support for new prospect demos

Mining Engineering Degree required from premier institutes (Mandatory). MBA degree is an advantage
4-5 years of experience in Plant Maintenance, Asset Management, O&M, TPM, Lean Principles, Reliability, Condition Monitoring. Prior experience in plant level ERP / CMMS / TPM roll out will be advantageous.