Posted:1 week ago|
Platform:
Remote
Full Time
Role Overview
We are seeking a skilled and experienced Senior Technical Consultant to join our Microsoft Dynamics 365 CRM/CE team. This role will be instrumental in designing, developing, and integrating technical solutions across CRM modules, with a focus on customizations, extensions, and cloud-based integration. The ideal candidate will bring deep technical expertise in Dynamics 365 CE, Power Platform, Azure integration, and client-facing solution delivery.
Key Responsibilities
• Lead technical design, customization, and extension of one or more Dynamics 365 CE modules using OOB features and custom development.
• Develop and enhance complex plugins, including integration with Azure services (Service Bus, Functions, Logic Apps).
• Build and deploy custom components using JavaScript and PCF controls.
• Create and maintain Power Automate flows with robust exception handling and efficiency in mind.
• Design and implement scalable CRM solutions using Power Platform and Dynamics 365 SDK.
• Manage solutions and deployments across environments in the Power Platform ecosystem.
• Collaborate with functional teams, business stakeholders, and global delivery teams to ensure successful end-to-end implementations.
• Provide technical documentation, knowledge transfer, and post-implementation support.
Required Skills & Experience
• 59 years of hands-on experience in Microsoft Dynamics 365 CRM/CE (Customer Engagement).
• Expertise in customizing OOB modules (e.g., Sales, Customer Service, Field Service) and enhancing existing features.
• Strong experience in plugin development, C#, .NET, and Azure integrations.
• Proficiency in JavaScript, TypeScript, and PowerApps Component Framework (PCF).
• Deep knowledge of Power Automate, including error handling and advanced flow design.
• Strong command over solution packaging, ALM, and environment strategies within Power Platform.
• Experience working with Azure DevOps, Git, and CI/CD pipelines for D365 projects.
• Solid understanding of security, scalability, and data modeling in Dynamics 365.
• Excellent communication, presentation, and analytical skills.
Preferred Qualifications
• Microsoft Certified: Power Platform Developer Associate or Dynamics 365 Customer Engagement Developer Associate (MB-400).
• Experience with customer-focused delivery in multi-country/enterprise-level CRM implementations.
• Knowledge of Dataverse, custom connectors, and RESTful API integrations.
• Exposure to Azure security models and role-based access control within D365.
HSO
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