Job
Description
Job Title: Senior Technical consultant Experience Level: 10+ Years Location: [Chennai] Job Summary: We are seeking a highly skilled Senior Technical Consultant with 10+ years of hands-on experience in overseeing and managing complex IT environments. The ideal candidate will demonstrate proficiency in Office 365 administration, Oracle Cloud infrastructure, and security compliance. This role requires a problem-solver who can deliver high-quality technical support and collaborate effectively with cross-functional teams to ensure seamless system performance. Key Responsibilities: Office 365 Administration & Management: Oversee deployment, configuration, and management of Office 365 applications and services. Administer user accounts, licenses, and permissions across Office 365 components, including SharePoint, OneDrive, Teams, and Outlook. Provide expert support for email migrations and integration of Office 365 tools within existing IT infrastructure. Security & Compliance: Ensure compliance with internal and external security standards across Office 365 environments. Proactively monitor for potential vulnerabilities, implement security enhancements, and address compliance issues. Oracle Cloud Infrastructure: Manage and support Oracle Cloud Infrastructure and other IT systems. Troubleshoot technical challenges and streamline workflows in Oracle Cloud environments. Technical Support & Problem Resolution: Lead in diagnosing, troubleshooting, and resolving advanced technical issues. Develop and document standard operating procedures for recurring technical problems. Collaboration & Team Leadership: Act as the primary escalation point for complex technical issues. Work closely with internal IT teams and external vendors to ensure system uptime and reliability. Key Qualifications: 10+ years of professional experience in technical support engineering or system administration roles. Hands-on expertise with Office 365 administration , Azure Active directory including configuration, deployment, and support. Proven experience in Oracle Cloud infrastructure , including system design and troubleshooting. Strong understanding of IT security and compliance frameworks . Excellent problem-solving and analytical skills. Strong communication skills to collaborate across teams and effectively support end-users. Position Requirements - Skills & Competencies: Technical Skills: Advanced knowledge of Office 365 applications and services (SharePoint, OneDrive, Teams, Outlook). Expertise in Oracle Cloud infrastructures and related technologies. Proficiency in PowerShell scripting or other automation tools. Familiarity with ITIL frameworks and service management best practices. Problem-Solving: Strong analytical and troubleshooting abilities to address complex technical challenges effectively. Ability to anticipate potential issues and proactively implement solutions. Communication & Interpersonal Skills: Clear and concise communication skills for supporting technical and non-technical audiences. Effective collaboration with cross-functional teams and external vendors. Strong leadership capabilities to guide junior team members and manage escalations. Qualifications and Experience: Bachelors / Masters degree in computer science, Information Technology, or a related field; relevant certifications (e.g., MCSE, MCSA, Azure Administrator, Oracle Cloud Infrastructure) are a plus. Extensive experience (10+ years) managing Active Directory, Office 365, Azure Cloud, Oracle Cloud Infrastructure, and IT infrastructure. Strong knowledge of Windows Server environments, AD architecture, O365 services, OCI, Azure, and cloud technologies. Preferred Skills: Experience with scripting or automation tools (e.g., PowerShell). Certifications in Office 365, Azure and Oracle Cloud. Familiarity with ITIL or similar frameworks for IT service management.
