Microsoft 365 Communication

Job Description

Description: Product Owner Microsoft 365 Communication Lead the strategic roadmap for Microsoft 365 communication solutions, including Microsoft Teams, SharePoint, Exchange Online, Viva Engage, and other integrated tools. • Expertly gather requirements, design solutions, implement changes, and foster continuous improvement in our communication strategies. • Collaborate closely with cross-functional teams to identify and implement best practices for communication, ensuring a seamless user experience. • Understand and manage third-party communication services that extend beyond the M365 ecosystem, including SMTP and various third-party chat services. • Own the service design and integration of communication tools, ensuring alignment with user needs and organizational goals. • Maintain data governance, security, and compliance standards within all communication platforms. • Drive initiatives that promote user engagement and satisfaction, leveraging modern communication channels. • Know-How in conference systems with Microsoft Teams Room-Systems to ensure smooth video conferencing and collaboration experience. • Provide detailed reports and insights on communication strategies to management, showcasing value addition and user satisfaction metrics. Qualifications: A university degree in computer science, information technology, or a related field. • Minimum of 5+ years of hands-on experience with Microsoft 365 tools, including a deep understanding of Teams, Exchange Online, and Viva Engage. • Proven experience managing third-party communication solutions and integrations. • Strong analytical and problem-solving skills, with the ability to navigate complex communication environments. • A user-centric mindset, focusing on service quality and employee experience. • Excellent collaboration skills and ability to work in a dynamic, cross-functional team environment. • Effective communication skills, with fluency in English; additional languages are a plus. Role & responsibilities Interested Candidates please share your CV to sukanya.dp@acesoftlabs.com