Microfinance - Field Sales Executive

Client Acquisition & Outreach

• Identify and approach potential clients in rural or semi-urban areas.
• Educate communities about the microfinance products and services (e.g., group loans, individual loans, savings, insurance).
• Conduct door-to-door visits or attend community meetings to promote offerings.
• Build and maintain relationships with local influencers and community leaders.

Loan Application & Documentation

• Assist clients in filling out loan application forms.
• Collect required documents (ID proof, income proof, photographs, etc.).
• Verify information provided by the clients through field visits and background checks.

Credit Assessment

• Evaluate the repayment capacity of potential borrowers.
• Conduct financial and personal assessments to ensure eligibility.
• Recommend loan amounts based on assessment findings.

Loan Disbursement & Monitoring

• Facilitate loan disbursement in coordination with the branch office.
• Monitor the usage of the loan to ensure it's used for the intended purpose (e.g., small business, agriculture).
• Track loan performance and conduct follow-up visits regularly.

Loan Recovery & Collection

• Maintain a schedule for EMI collection from clients.
• Ensure timely recovery of loans and follow up on overdue payments.
• Address repayment challenges and escalate serious defaulters.

Reporting & Documentation

• Maintain accurate daily records of client visits, collections, and disbursements.
• Submit regular reports to the branch or regional office.
• Update CRM systems or logbooks as per company policy.

Customer Relationship Management

• Provide after-sales support and address client complaints or concerns.
• Promote repeat loans and cross-sell other financial products (e.g., insurance, savings schemes).
• Build a positive image of the microfinance institution in the community.

Compliance & Ethics

• Ensure adherence to company policies, local laws, and ethical standards.
• Respect client confidentiality and handle sensitive financial data responsibly.

Job Types: Full-time, Permanent

Pay: ₹9,000.00 - ₹15,000.00 per month

Benefits:

• Provident Fund

Language:

• Hindi (Preferred)

Work Location: In person