Merchant Retention Analyst (Farmer)

Role Overview: Pluxee is a global player in employee benefits and engagement operating in 31 countries, helping companies attract, engage, and retain talent through various solutions in Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits. With leading technology and over 5,000 team members, Pluxee serves as a trusted partner in a B2B2C ecosystem comprising 500,000 clients, 36 million consumers, and 1.7 million merchants. Committed to positive impact, Pluxee has been a trusted partner for over 45 years, supporting business, communities, employee wellbeing, and environmental protection. Key Responsibilities: - Analyze merchant retention data and performance metrics. - Develop and implement strategies to enhance merchant retention. - Monitor and report on retention initiatives. - Collaborate with sales and customer service teams to meet merchant needs. - Research retention best practices and market trends. - Offer support and guidance on retention strategies. Qualifications Required: - Certification in Customer Retention or equivalent preferred. - Bachelor's degree in Business Administration, Marketing, or related field. - 2-4 years of experience in merchant retention or customer success. Additional Company Details: Pluxee values creating impactful and sustainable experiences, contributing to millions of lives and supporting local businesses and economies. The company fosters a multicultural team environment, prioritizing wellbeing, work-life balance, and innovation. Pluxee embraces diversity and promotes inclusivity, offering equal opportunities for all talents to learn and grow. Interviewers: - Video call or face to face with *Add the Name of the interviewer* - Video call or face to face with *Add the Name of the interviewer* - Video call or face to face with *Add the Name of the interviewer* Manager: - Add Manager's Name Preferred Location: - Happy at work Note: The information provided is based on the details extracted from the job description.,