2 - 7 years
3 - 7 Lacs
Posted:1 day ago|
Platform:
Work from Office
Full Time
Exposure to API/integration monitoring (error logs, retries) and basic SQL/querying concepts.
Experience with automation (RPA/Power Automate/macros) and template standardization.
Knowledge of data privacy (DPDP/GDPR concepts), rolebased access design.
Certifications in SuccessFactors/Workday/SAP HR, ITIL, or SQL basics.
Advanced troubleshooting: workflow errors, rule conflicts, failed emails/alerts; correct configuration issues.
Data operations: run mass uploads; perform pre/postload reconciliations; fix rejects.
Integration support: monitor interfaces (to Payroll/Benefits/IAM); triage failures, coordinate reruns and corrections.
Change management: draft change requests, impact assessments; support UAT and release preparation.
Controls & evidence: maintain auditready documentation; enforce makerchecker controls.
Reporting & reconciliation: build/validate reports; reconcile HRIS vs payroll/GL; publish defect/SLA dashboards.
Process improvement: refine SOPs/KBA; mentor L1; propose automation to reduce manual work.
Stakeholder management (HR, Payroll, Benefits, IT, Vendors).
Analytical thinking; rootcause and data reconciliation.
Risk awareness; call out gaps and propose mitigations.
Coaching and quality review for L1 outputs.
Continuous improvement mindset.
Tata Consultancy Services
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