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Home
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Spes Manning
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Mega hiring For International Customer Support Role

Mega hiring For International Customer Support Role

Spes Manning

0 - 5 years

3 - 6 Lacs

pune

Posted:2 weeks ago| Platform:

Apply

Skills Required

blended process us process voice process international bpo uk process communication skills spoken english

Work Mode

Work from Office

Job Type

Full Time

Job Description

International BPO Hiring Voice & Blended Processes!

fresher

Salary Package:

Fresher:
18,000 20,000 in-hand per month (Up to 3 LPA)
Experienced:
Up to 6 LPA (30% hike on last in-hand salary, based on experience & performance)

Key Responsibilities:

Handle inbound and outbound
customer calls and chats
(as per process requirement)
Resolve customer queries with
empathy and professionalism
Meet
quality and performance targets
(AHT, CSAT, FCR, etc.)
Maintain accurate records of
customer interactions
Ensure adherence to
process compliance and guidelines

Eligibility Criteria:

Minimum
HSC (12th pass)
or
Graduate
in any discipline
Freshers with excellent English communication skills
are welcome
Experience in
international voice/blended BPO
is an advantage
Excellent spoken English and ability to
handle global customers
Willingness to work in
rotational shifts and night shifts

Skills Required:

Strong
verbal and written communication
Customer-first attitude
Good
problem-solving and interpersonal skills
Basic
computer and MS Office knowledge

Why Join Us?

Attractive
salary & performance incentives
International exposure
Great
work environment & team culture

On-the-job training and career development

How to Apply:

Contact HR Sakshi:
+91 7447716444
Email:
sakshi.pande@spes.in

Note:

References are highly appreciated!

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