Medical Receptionist

The Medical Receptionist position at DR. HALDARS ORTHOVISION HEALTHCARE is seeking a professional individual to serve as the primary point of contact for patients, ensuring a welcoming and efficient experience at our healthcare facility. In this role, you will be responsible for managing scheduling, information handling, insurance processing, and providing excellent customer service while maintaining accuracy and privacy standards. Key Responsibilities Warmly greet patients and visitors, offering assistance in a friendly and professional manner. Handle all incoming phone calls, including scheduling appointments, responding to inquiries, and directing calls appropriately. Manage appointment scheduling, changes, cancellations, reminders, and walk-in patients. Update and maintain patient records in electronic health record (EHR) systems while adhering to strict confidentiality and HIPAA guidelines. Facilitate communication between patients and medical staff, including notifying clinicians of patient arrivals and relaying messages accurately. Maintain the reception area by ensuring cleanliness, stocking forms and supplies, and creating an organized and welcoming environment. Perform general administrative tasks such as filing, scanning, faxing, mailing, ordering supplies, and providing support to clinic staff as needed. Required Skills & Qualifications Education: High school diploma or equivalent required; certification in Medical Office Administration or related field is a plus. Experience: Ideally 1-2 years in a medical office or similar administrative/customer service role. Technical proficiency: Comfortable using EHR systems, office scheduling software, and Microsoft Office suite. Medical knowledge: Familiarity with medical terminology, insurance verification, and basic billing procedures. Communication skills: Excellent verbal and written communication with an empathetic, clear, and professional demeanor. Organization & multitasking: Ability to efficiently prioritize tasks in a fast-paced environment. Attention to detail: Accurate data entry, scheduling, and record maintenance. Confidentiality: Understanding and adherence to HIPAA/regulatory standards for patient privacy. Customer service orientation: Friendly, composed, and patient-focused approach. This is a full-time position with a fixed shift schedule that requires in-person work. The expected start date for this role is 01/08/2025.,