Medical Receptionist

We’re hiring: Medical Receptionist
Location: DR. HALDARS ORTHOVISION HEALTHCARE
Hours: Mon–Sat; 10 am–7pm

Expected salary:Rs.15000-18000/month

Position Overview

As the first point of contact for our patients, the Medical Receptionist ensures a warm, professional welcome and facilitates the smooth daily operations of our healthcare facility. You'll handle scheduling, information management, insurance processing, and customer service with accuracy and privacy.

Key Responsibilities

• Warmly greet patients and visitors, offering assistance in a friendly, professional manner.
• Manage all incoming phone calls—schedule appointments, respond to inquiries, and route calls appropriately.
• Check in patients: verify personal and insurance details, collect co‑pays, and confirm demographic information.
• Schedule, reschedule, or cancel appointments; send reminders and manage walk‑ins.
• Maintain and update patient records in EHR systems with strict adherence to confidentiality and HIPAA/privacy guidelines.
• Assist with billing processes: process insurance claims, collect payments, record transactions, and generate receipts.
• Coordinate referrals and authorizations according to provider and payer requirements.
• Facilitate communication between patients and medical staff—notify clinicians of patient arrival, update charts, relay messages accurately.
• Manage reception area: maintain cleanliness, stock forms, brochures, and supplies; ensure an organized, welcoming environment.
• Perform general administrative tasks: filing, scanning, faxing, mailing, ordering office supplies, and supporting clinic staff as needed.

Required Skills & Qualifications

• Education: High school diploma or equivalent required; certification in Medical Office Administration or related field is a plus
• Experience: Preferably 1–2 years in a medical office or related administrative/customer service role.
• Technical proficiency: Comfortable using EHR systems, office scheduling software, Microsoft Office suite.
• Medical knowledge: Familiarity with medical terminology, insurance verification, and basic billing procedures.
• Communication: Excellent verbal and written skills; empathetic, clear, and professional demeanor.
• Organization & multitasking: Able to prioritize tasks efficiently in a fast‑paced environment.
• Attention to detail: Accurate data entry, scheduling, and record maintenance.
• Confidentiality: Understands and respects HIPAA/regulatory standards to maintain patient privacy

Customer-service orientation: Friendly, composed, and patient-focused approach.

Job Type: Full-time

Pay: ₹15,000.00 - ₹18,000.00 per month

Schedule:

• Fixed shift

Work Location: In person

Expected Start Date: 01/08/2025