Medical Officer

• Fusion CX is expanding its team in Mumbai and is currently searching for an empathetic and detail-oriented Medical Officer specializing in patient scheduling to cater to patients and healthcare consumers for a rising digital healthcare company. In this role, you will be at the forefront of ensuring seamless patient care and experience by managing appointments, follow-ups, and referral management.
• Multiple positions are open. If you are meticulous, organized, and able to handle sensitive data, apply now for this job in Mumbai. Join us and be part of a team that values excellence in healthcare experience and service delivery.

• Managed patient appointment coordination and follow-ups and handled referral management to ensure a seamless patient scheduling process.
• Utilizing electronic health record (EHR) systems and scheduling software to manage patient data efficiently.
• Communicating with patients, internal teams, and any stakeholders to ensure smooth operations and enhanced service experiences.
• Ensure accurate data entry and maintain confidentiality of sensitive information.
• Support the healthcare team in managing patient information and appointment details.

Job Requirement

• A high school diploma or equivalent is required; an associate s degree or higher education in healthcare administration or a related field is preferred for this role.

• Previous experience in a medical or healthcare setting, especially in a scheduling or administrative role, will be an advantage for the medical officer role.
• Familiarity with electronic health record (EHR) systems and scheduling software.

• Excellent communication and interpersonal skills. International Versant 5 and above
• Strong organizational and time-management abilities.
• Attention to detail and accuracy in data entry.
• Ability to handle sensitive information with care and confidentiality.
• Proficiency in using MS Office software (eg, Microsoft Office Suite).

• Certification in medical office management or similar credentials will be an additional advantage but not mandatory