Skills: Cross-Functional Leadership, Workplace Safety, ELV, Emotional Intelligence, situation analysis, Emergency Management, Operations Management, Cross-functional Coordination, Company Overview Envisioned by Nita M. Ambani and spread over 18.5 acres in Mumbais Bandra Kurla Complex, the Jio World Centre is an iconic business, commerce, and cultural destination. A multifaceted development of its kind in India, it includes the musical Fountain of Joy, an upscale retail experience, a multivenue cultural centre, selection of cafs and fine dining restaurants, serviced apartments and offices, and one of Indias largest convention facilities the Jio World Convention Centre. The Centre opened to the public with the Jio World Convention Centre and the Fountain of Joy at Dhirubhai Ambani Square in early 2022. The Jio World Centre is strategically located in Mumbais vibrant business and cultural hub of Bandra Kurla Complex. This centre has been developed with an international design vocabulary, while honouring the culture and spirit of India. JOB PURPOSE Jio World Centre (JWC) is an 18.5-acre development celebrating art, culture, and Mumbai's heritage. The JWC Joint Operations Centre (JOC) is the worlds first command centre that co-locates teams from IT, Security, HSEF, O&M, Medical, and business operations under one roof, ensuring safe, reliable, and memorable user experiences. The Site Shift Manager - JWC oversees daily operations, manages critical situations and emergencies, and ensures prompt detection, resolution, and reporting of service-impacting events by leveraging technology and management skills to support JOC services. KEY OBJECTIVES Ensure consistent, high-quality shift operations and handle incidents, fostering strong relationships with operational teams. Comply with standard operating procedures and monitor dashboards to address deviations from KPIs and SLAs. Identify & promote continuous improvements, drive measures for effective operations in JOC. SCOPE OF DELIVERY Primary scope of delivery is Jio World Centre however, scope may be extended, as required. JOB ACCOUNTABILITIES Lead and guide console operators, ensuring effective shift operations. Manage, resolve, and analyse issues as per SOPs, ensuring compliance and timely action. Oversee JOC staff rostering, deployment, and performance while monitoring KPIs/SLAs. Drive continuous service improvement and coordinate with third-party agencies for technical/operational issues. Conduct root cause analysis, prepare incident learnings, and oversee JWC operations during silent hour shifts. Support Head & Deputy Head - JOC during emergencies or crises. SKILLS AND COMPETENCIES Effective team player in cross-functional teams, with sound technical knowledge in ELV and OT/IT systems. Strong leadership skills and high emotional intelligence for effective interpersonal communication and team collaboration with the ability to lead complex situations. Exceptional analytical and critical thinking skills in handling serious incidents, emergencies, and crisis situations. Skilled in problem-solving, innovative thinking, and implementing solutions while handling ambiguous real-time, complex, and dynamic cross-functional situations. Demonstrate an ownership mindset, proactive with a focus on execution excellence. Ability to effectively prioritize tasks and manage time. Skilled in root cause analysis, trend analysis, and process improvement; knowledgeable in project management. QUALIFICATIONS Technical degree preferred/ Graduate with MBA EXPERIENCE Minimum 7 years of experience in complex technology-intensive, matrixed organizations & programs preferably hospitality, manufacturing, healthcare, airports, event-management, military, etc. Experience in senior operations role for 3 plus years with an experience of handling operations and emergencies. Show more Show less

Skills: Building Management Systems, Asset Management, Electrical Maintenance, HVAC, Kitchen and Laundry Equipments, NBC, Facility Management, Fire Control Systems, Company Overview Envisioned by Nita M. Ambani and spread over 18.5 acres in Mumbais Bandra Kurla Complex, the Jio World Centre is an iconic business, commerce, and cultural destination. A multifaceted development of its kind in India, it includes the musical Fountain of Joy, an upscale retail experience, a multivenue cultural centre, selection of cafs and fine dining restaurants, serviced apartments and offices, and one of Indias largest convention facilities the Jio World Convention Centre. The Centre opened to the public with the Jio World Convention Centre and the Fountain of Joy at Dhirubhai Ambani Square in early 2022. The Jio World Centre is strategically located in Mumbais vibrant business and cultural hub of Bandra Kurla Complex. This centre has been developed with an international design vocabulary, while honouring the culture and spirit of India. Purpose of The Role The Engineer will be responsible to manage all aspects of Engineering Operations & Maintenance in JWC on a daily basis. Directs, coordinates and performs routine, preventive and emergency interior / exterior maintenance and repairs to obtain optimum efficiency of JWC operations. He/she is also responsible for overseeing Engineering team in JWC in the Engineering & maintenance activities while meeting required safety, hygiene and quality standards. Job Accountabilities Complies with the Engineering standards in performing maintenance activities in Engineering Utility areas (FoH & BoH). Maximize maintenance team potential with a balanced focus on operations, guests, employee and owners satisfaction. Prioritize, plan, schedule, assign, and supervise PPM activities ensuring compliance with SLA/KPIs to ensure Asset is maintained as per the desired standards. Ability to work and handle shift operations involving attending to all Internal/External guest complaints. Support electrical/mechanical operations using SAP, including tracking, and maintaining data. Assist in implementing SAP-based processes for electrical maintenance and safety. Familiarity with SAP operations, particularly in asset management and maintenance tracking. Daily HLP analysis and strive towards continuous energy reduction by implementing innovative process and product improvement ideas. Conduct root cause analysis (RCA) for equipment failures and recommend corrective and preventative actions. Works closely with the Engineering HOD & Senior Managers to provide support in Engineering & Maintenance activities as and when required. Oversee the maintenance tasks, work orders and special projects ensuring timely completion. Maintain the physical appearance and operational efficiency of the property including physical. mechanical, electrical, plumbing etc. Operation & maintenance of all equipment related to Electrical, HVAC, Kitchen, Laundry, Plumbing, and Fire Safety in the assigned area. Ensure proper records keeping related to all plants and equipments for property including repair and service records. Prepare reports as required by all the internal customers, Business Head and Head of Engineering. Attend all Facility Management / Engineering meetings as required, passing on necessary information to the maintenance team in regular junior staff meetings. Perform daily and weekly inspections and countersign all reports. Ensure property, physical plant, safety equipment and work areas are maintained to highest standard and as per NBC and laid RIL guidelines. Establish and maintain department equipment, Engineering consumables and supply inventory levels appropriate to the property requirements Provide training to staff on supplies, inventory, maintenance and ordering procedures. Train engineering department staff on maintenance procedures and assists in repairs as required. Maintain, monitor and test emergency and security systems, features like Fire Alarm, CCTV, baggage scanners etc. Discuss with Business Head / Owners / Head of Department on maintenance status and inspection reports. Develop, implement and manage energy conservation programs for the property to minimize expenses. Coordinate with the equipment suppliers in consultation with central engineering for AMC and any outstanding issues. Ensure maintenance staff is wearing proper uniforms with name tag and upholds JWC grooming and hygiene standards. Responsible for quality service, meeting / exceeding financial goals, short- and long-term planning and day-to-day operations. Qualifications Bachelors degree in electrical / mechanical engineering Skills Ability to lead and mentor a team. Must be able to demonstrate strong leadership skills and lead by example. Professional appearance demeanour and conduct. Good knowledge of Microsoft Office and Windows-based computer applications. Able to work varied shifts including holidays and weekends Able to work in a high pressure, fast paced environment Advanced knowledge of building management/engineering with positive attitude, good communication skills and committed to delivering a high level of customer service Experience Minimum of 8 years maintenance experience and 2 years supervisory or manager experience in Hospitality engineering / Property management. Show more Show less

Skills: Food & Beverage Operations, Budgeting & Cost Control, Event Coordination, Customer Experience, Team Leadership, Strategic Planning, P&L Management, Menu Development, Company Overview Jio World Centre, located in Mumbai's bustling Bandra Kurla Complex, is an iconic business, commerce, and cultural hub in India. Conceived by Nita M. Ambani, the centre spans 18.5 acres and features the Jio World Convention Centre, the musical Fountain of Joy, and more, providing a world-class retail, cultural, and dining experience. As a multifaceted development, it harmoniously blends international design with Indian tradition. Job Overview The Lead Food & Beverage will be responsible for overseeing the operational aspects of all F&B outlets within NMACC, ensuring seamless service delivery, operational efficiency, and financial success. This role will focus on managing the Arts Caf, Theatre Concessions, Theatre Caf, The Bar, and related events within NMACC. The incumbent will lead a team of outlet managers and assistant managers to drive guest satisfaction, revenue growth, and cost control, while ensuring adherence to NMACCs brand standards and compliance with food safety regulations. Qualifications And Skills Graduation in Hotel/Hospitality Management Minimum 15 years of F&B operations experience, with at least 5 years in a managerial role overseeing multiple outlets. Proven track record in managing P&L responsibility, revenue optimization, and cost control for high-end hospitality venues. Strong experience in handling high-volume F&B operations (concessions, caf, bars, and events) in a luxury hospitality or cultural venue setting. Exposure to event-based food service (e.g., theatre, stadium, concert hall F&B operations). Hands-on experience with MS Office, POS & inventory management systems (e.g., Micros, Infrasys or similar platforms). Experience in developing innovative F&B concepts aligned with arts and culture environments. Roles And Responsibilities Operational Excellence & Guest Experience - Oversee daily operations across multiple F&B outlets, ensuring smooth service execution, maintaining high guest satisfaction, and upholding brand standards. Revenue & Profitability Management - 'Take full P&L responsibility, optimize food and beverage costs, drive revenue growth through pricing strategies, and implement cost control measures. Team Leadership & Development - 'Lead, train, and mentor outlet managers and assistant managers, fostering a high-performance culture focused on service excellence and efficiency. Event Execution & Coordination - 'Collaborate with internal teams to deliver seamless food and beverage service for theatre performances, special events, and private functions at NMACC. Compliance & Quality Assurance - 'Ensure adherence to local food safety regulations, hygiene standards, and operational SOPs while maintaining compliance with company policies and brand expectations. Success Metrics (Top KPIs) Guest Satisfaction Score (NPS & Online Reviews): Maintain high ratings and positive feedback across all outlets. Revenue Growth & Outlet Profitability: Achieve set financial targets and drive incremental revenue through upselling and strategic pricing. Food & Beverage Cost Control: Maintain targeted cost percentages while minimizing wastage and improving procurement efficiency. Employee Engagement & Retention: Improve team morale, reduce attrition, and develop career pathways for high-performing employees. Operational Efficiency Metrics: Reduce service turnaround time, optimize table turnover rates, and improve process efficiency across all outlets. Functional / Behavioral Competencies Required To Execute The Role F&B Operations Management & Multi-Outlet Oversight Budgeting, Forecasting, & Financial Acumen Team Leadership & People Management Customer Experience Enhancement & Service Excellence Compliance, Food Safety, and Hygiene Standards Strong Decision-Making & Problem-Solving Abilities Effective Communication & Stakeholder Management Adaptability & Crisis Management High Attention to Detail & Process Orientation Leadership Presence & Ability to Inspire Teams Show more Show less

Skills: event operations, Event Planning, Budget Management, Onsite Event Coordination, Vendor Management, Venue Operations, KEY OBJECTIVES Manage the entire event lifecycle i.e. from the planning to execution and carrying out the post event evaluation Managing transactions and caseloads for clients Client Relationship Management Act as the main point of contact for clients, understanding their needs and providing exceptional customer service Build and maintain strong client relationships through regular communication, meetings, and timely responses to inquiries. Understand client objectives, goals, and expectations, and ensure that these are effectively communicated to the internal teams Event Planning and Execution Collaborate with clients to develop event concepts, strategies and objectives Coordinate with cross-functional teams, including creative, production and operations, to ensure seamless execution of events. Oversee the end to end event planning process, including budgeting, vendor management, logistics and on-site coordination Bring synergies between IPs & venues within brands & its subsidiaries Client Satisfaction and Account Growth Ensure the successful delivery of events, exceeding client expectations Proactively identify opportunities to enhance client satisfaction and improve service delivery Collaborate with the business development team to identify upselling and cross-selling opportunities, contributing to account growth and revenue generation Reporting and Analysis Track and analyse client feedback, event performance metrics and industry trends to identify areas for improvement and drive innovation Prepare regular reports and presentations for clients and internal stakeholders, highlighting the key finding and recommendations. Skills And Competencies Ability to strategically influence the creative output and delivery of event execution at JWC In-depth understanding of Event curation, Production, and Brand Experience The ability to apply a Marketing mind-set and extending the organization's reach to newer audiences Proven track record of Project Management skills, with the ability to gain critical insights Strong negotiation and liaising skills to influence a wide range of internal and external stakeholders A keen eye for impeccable event planning and execution Qualifications Bachelors degree in arts, mass media or management studies Experience 5-6 years of experience in events planning, developing pitches and managing client relations Previous work experience in events, entertainment, advertising companies with client & creative facing roles Strong written and verbal communication skills Excellent copywriting and presentation skills Show more Show less

Skills: Membership Sales, Business Development, Sales Strategy, Relationship Management, Negotiation, Key Account Management, Luxury Customer Experience, Job Purpose The Senior Sales Manager/Sales Manager is responsible to drive membership sales opportunities for The Bay Club. S/he is accountable for new member acquisitions with the right profile mix and relationship building with existing / potential members. The job involves managing day-to-day membership sales activities with a focus on sustainable client relationships, tracking new markets, identifying opportunities and revenue maximization. Job Accountabilities v Manage Sales Activities Ensure that The Bay Club as a brand is promoted and presented in the best manner. Participate in preparation of sales forecasts and reporting to the management, for use in organizational / strategic planning and budgeting. Implement cohesive sales activity plans for specific market sectors to maximize business potential, achieve revenue targets and profitability. Assist with selling, implementation and follow-through of sales promotions and business deals with members. Execute and support the operational aspects of business booked by generating proposals and managing member correspondence. Responsible for client show-arounds and business presentations. Analyse performance against targets, competitor strategies, customer intelligence and service expectations. Ensure that there is a seamless turnover from Sales to Operations, while consistently delivering high levels of clientele satisfaction. Deliver efficient solutions to members, by creating a mechanism to channel issues to Leadership and / or appropriate stakeholders. Perform Other Duties, As Assigned, To Meet Business Requirements. v Build Long-term Relationships Build and enhance client relationships with existing / new members. Interact with members to obtain feedback on product quality and service levels. Drive the loyalty programme of the Club. Provide accurate and effective turnover to Member Relations teams for a seamless member experience. Participate in sales exhibitions on behalf of the business to tap into new opportunities and build on a network of potential clients. Skills/Competencies Business Acumen - Understand and utilize business information to manage sales operations. Devise Sales Strategies and Solutions - Explore novel ways of dealing with challenges and opportunities; develop processes that appropriately consider available facts, constraints, competitive circumstances and possible consequences. Sales Ability : Use persuasiveness and communication methods to gain positive outcomes. Must have strong subject knowledge with appropriate negotiation skills. Sales Call Facilitation - Ensure that a call serves its sales objectives, maximize the productiveness of interactions by monitoring and building on client cues. Sales Disposition - Demonstrate positive traits and an outlook that characterize successful sales personnel; exhibit behaviour styles that facilitate adaptation to the requirements of the role. Sales Implementation - Support the implementation of sales strategies and systems. Sales Opportunity Analysis - Utilize financial, industry, and organizational data; accurately evaluate business strengths and key issues, that may impact sales strategies and plans. IT Literacy - Familiarity with Sales applications used in the field. Excellent presentation skills. Should be well versed with the Membership Sales/MICE /Associations etc. Qualifications Essential - Bachelors degree in hospitality or any other related discipline from an accredited university. Desired - PG in Sales & Marketing from an accredited university. Experience Minimum 8 to 10 years of experience in Hospitality or Events industry. Minimum 3 to 4 years of experience in a managerial position. Prior Sales experience in Luxury Hotels or Luxury Membership Clubs is a plus. Pre-opening experience will be an added advantage. Show more Show less

Company Overview Jio World Centre, located in Mumbai's bustling Bandra Kurla Complex, is an iconic business, commerce, and cultural hub in India. Conceived by Nita M. Ambani, the centre spans 18.5 acres and features the Jio World Convention Centre, the musical Fountain of Joy, and more, providing a world-class retail, cultural, and dining experience. As a multifaceted development, it harmoniously blends international design with Indian tradition. Job Overview The Lead Food & Beverage will be responsible for overseeing the operational aspects of all F&B outlets within NMACC, ensuring seamless service delivery, operational efficiency, and financial success. This role will focus on managing the Arts Caf, Theatre Concessions, Theatre Caf, The Bar, and related events within NMACC. The incumbent will lead a team of outlet managers and assistant managers to drive guest satisfaction, revenue growth, and cost control, while ensuring adherence to NMACCs brand standards and compliance with food safety regulations. Qualifications and Skills Graduation in Hotel/Hospitality Management Minimum 15 years of F&B operations experience, with at least 5 years in a managerial role overseeing multiple outlets. Proven track record in managing P&L responsibility, revenue optimization, and cost control for high-end hospitality venues. Strong experience in handling high-volume F&B operations (concessions, caf, bars, and events) in a luxury hospitality or cultural venue setting. Exposure to event-based food service (e.g., theatre, stadium, concert hall F&B operations). Hands-on experience with MS Office, POS & inventory management systems (e.g., Micros, Infrasys or similar platforms). Experience in developing innovative F&B concepts aligned with arts and culture environments. Roles and Responsibilities Operational Excellence & Guest Experience - Oversee daily operations across multiple F&B outlets, ensuring smooth service execution, maintaining high guest satisfaction, and upholding brand standards. Revenue & Profitability Management - Take full P&L responsibility, optimize food and beverage costs, drive revenue growth through pricing strategies, and implement cost control measures. Team Leadership & Development - Lead, train, and mentor outlet managers and assistant managers, fostering a high-performance culture focused on service excellence and efficiency. Event Execution & Coordination - Collaborate with internal teams to deliver seamless food and beverage service for theatre performances, special events, and private functions at NMACC. Compliance & Quality Assurance - Ensure adherence to local food safety regulations, hygiene standards, and operational SOPs while maintaining compliance with company policies and brand expectations. Success Metrics (Top KPIs) 1.Guest Satisfaction Score (NPS & Online Reviews): Maintain high ratings and positive feedback across all outlets. 2.Revenue Growth & Outlet Profitability: Achieve set financial targets and drive incremental revenue through upselling and strategic pricing. 3.Food & Beverage Cost Control: Maintain targeted cost percentages while minimizing wastage and improving procurement efficiency. 4.Employee Engagement & Retention: Improve team morale, reduce attrition, and develop career pathways for high-performing employees. 5.Operational Efficiency Metrics: Reduce service turnaround time, optimize table turnover rates, and improve process efficiency across all outlets. Functional / Behavioral competencies required to execute the role F&B Operations Management & Multi-Outlet Oversight Budgeting, Forecasting, & Financial Acumen Team Leadership & People Management Customer Experience Enhancement & Service Excellence Compliance, Food Safety, and Hygiene Standards Strong Decision-Making & Problem-Solving Abilities Effective Communication & Stakeholder Management Adaptability & Crisis Management High Attention to Detail & Process Orientation Leadership Presence & Ability to Inspire Teams

A. Job Purpose The Senior Sales Manager/Sales Manager is responsible to drive membership sales opportunities for The Bay Club. S/he is accountable for new member acquisitions with the right profile mix and relationship building with existing / potential members. The job involves managing day-to-day membership sales activities with a focus on sustainable client relationships, tracking new markets, identifying opportunities and revenue maximization. B. Job Accountabilities v Manage Sales Activities Ensure that The Bay Club as a brand is promoted and presented in the best manner. Participate in preparation of sales forecasts and reporting to the management, for use in organizational / strategic planning and budgeting. Implement cohesive sales activity plans for specific market sectors to maximize business potential, achieve revenue targets and profitability. Assist with selling, implementation and follow-through of sales promotions and business deals with members. Execute and support the operational aspects of business booked by generating proposals and managing member correspondence. Responsible for client show-arounds and business presentations. Analyse performance against targets, competitor strategies, customer intelligence and service expectations. Ensure that there is a seamless turnover from Sales to Operations, while consistently delivering high levels of clientele satisfaction. Deliver efficient solutions to members, by creating a mechanism to channel issues to Leadership and / or appropriate stakeholders. Perform other duties, as assigned, to meet business requirements. v Build Long-term Relationships Build and enhance client relationships with existing / new members. Interact with members to obtain feedback on product quality and service levels. Drive the loyalty programme of the Club. Provide accurate and effective turnover to Member Relations teams for a seamless member experience. Participate in sales exhibitions on behalf of the business to tap into new opportunities and build on a network of potential clients. C. Skills/Competencies Business Acumen - Understand and utilize business information to manage sales operations. Devise Sales Strategies and Solutions - Explore novel ways of dealing with challenges and opportunities; develop processes that appropriately consider available facts, constraints, competitive circumstances and possible consequences. Sales Ability : Use persuasiveness and communication methods to gain positive outcomes. Must have strong subject knowledge with appropriate negotiation skills. Sales Call Facilitation - Ensure that a call serves its sales objectives, maximize the productiveness of interactions by monitoring and building on client cues. Sales Disposition - Demonstrate positive traits and an outlook that characterize successful sales personnel; exhibit behaviour styles that facilitate adaptation to the requirements of the role. Sales Implementation - Support the implementation of sales strategies and systems. Sales Opportunity Analysis - Utilize financial, industry, and organizational data; accurately evaluate business strengths and key issues, that may impact sales strategies and plans. IT Literacy - Familiarity with Sales applications used in the field. Excellent presentation skills. Should be well versed with the Membership Sales/MICE /Associations etc. D. Qualifications Essential - Bachelors degree in hospitality or any other related discipline from an accredited university. Desired - PG in Sales & Marketing from an accredited university. E. Experience Minimum 8 to 10 years of experience in Hospitality or Events industry. Minimum 3 to 4 years of experience in a managerial position. Prior Sales experience in Luxury Hotels or Luxury Membership Clubs is a plus. Pre-opening experience will be an added advantage.

Skills: Adobe Creative Suite, Adobe Illustrator, Adobe InDesign, abode photoshop, User Experience Design, Design Strategy, Company Overview Envisioned by Nita M. Ambani and spread over 18.5 acres in Mumbais Bandra Kurla Complex, the Jio World Centre is an iconic business, commerce, and cultural destination. A multifaceted development of its kind in India, it includes the musical Fountain of Joy, an upscale retail experience, a multivenue cultural centre, selection of cafs and fine dining restaurants, serviced apartments and offices, and one of Indias largest convention facilities the Jio World Convention Centre. The Centre opened to the public with the Jio World Convention Centre and the Fountain of Joy at Dhirubhai Ambani Square in early 2022. The Jio World Centre is strategically located in Mumbais vibrant business and cultural hub of Bandra Kurla Complex. This centre has been developed with an international design vocabulary, while honouring the culture and spirit of India. Job Purpose Lead the design process from concept development through execution to final delivery, encompassing internal and external branding as well as communication materials for all JWC brands. Job Accountabilities Conduct research on design trends, competitive landscape, category insights, and consumer behavior to inform creative direction. Collaborate closely with the marketing team to understand objectives and develop effective design collateral. Generate innovative ideas and ensure timely execution and delivery of all design assets. Perform quality control checks on final outputs across print, digital, and physical production channels. Manage projects end-to-end, from initial concept through to final completion. Engage with clients to gain a thorough understanding of their business goals and project requirements. Evaluate client briefs and allocate design resources appropriately. Review and proof designs and related documents before distribution to ensure accuracy and consistency. Support creative production activities as needed and facilitate feedback sessions with team members. Establish and enforce monthly deadlines, project milestones, and workflow processes to guarantee efficient production and on-time delivery. Skills/Competencies Required Strong design thinking and problem-solving abilities Solid understanding of branding, marketing principles, and business objectives Excellent aesthetic judgment and attention to visual detail Proficiency in design software including Adobe Illustrator, Photoshop, and InDesign Effective communication and interpersonal skills Exceptional time management and organizational capabilities Experience in managing client relationships Adaptability and flexibility in a dynamic work environment Qualifications Bachelors degree in Design, Applied Arts, or a related field Experience 2 to 6 years of professional experience in a design role within an agency or corporate setting

Company Overview: Envisioned by Nita M. Ambani and spread over 18.5 acres in Mumbais Bandra Kurla Complex, the Jio World Centre is an iconic business, commerce, and cultural destination. A multifaceted development of its kind in India, it includes the musical Fountain of Joy, an upscale retail experience, a multivenue cultural centre, selection of cafs and fine dining restaurants, serviced apartments and offices, and one of Indias largest convention facilities the Jio World Convention Centre. The Centre opened to the public with the Jio World Convention Centre and the Fountain of Joy at Dhirubhai Ambani Square in early 2022. The Jio World Centre is strategically located in Mumbais vibrant business and cultural hub of Bandra Kurla Complex. This centre has been developed with an international design vocabulary, while honouring the culture and spirit of India. Job Purpose: Lead the design process from concept development through execution to final delivery, encompassing internal and external branding as well as communication materials for all JWC brands. Job Accountabilities: Conduct research on design trends, competitive landscape, category insights, and consumer behavior to inform creative direction. Collaborate closely with the marketing team to understand objectives and develop effective design collateral. Generate innovative ideas and ensure timely execution and delivery of all design assets. Perform quality control checks on final outputs across print, digital, and physical production channels. Manage projects end-to-end, from initial concept through to final completion. Engage with clients to gain a thorough understanding of their business goals and project requirements. Evaluate client briefs and allocate design resources appropriately. Review and proof designs and related documents before distribution to ensure accuracy and consistency. Support creative production activities as needed and facilitate feedback sessions with team members. Establish and enforce monthly deadlines, project milestones, and workflow processes to guarantee efficient production and on-time delivery. Skills/Competencies Required: Strong design thinking and problem-solving abilities Solid understanding of branding, marketing principles, and business objectives Excellent aesthetic judgment and attention to visual detail Proficiency in design software including Adobe Illustrator, Photoshop, and InDesign Effective communication and interpersonal skills Exceptional time management and organizational capabilities Experience in managing client relationships Adaptability and flexibility in a dynamic work environment Qualifications: Bachelors degree in Design, Applied Arts, or a related field Experience: 2 to 6 years of professional experience in a design role within an agency or corporate setting

Company Overview: Envisioned by Nita M. Ambani and spread over 18.5 acres in Mumbais Bandra Kurla Complex, the Jio World Centre is an iconic business, commerce, and cultural destination. A multifaceted development of its kind in India, it includes the musical Fountain of Joy, an upscale retail experience, a multivenue cultural centre, selection of cafs and fine dining restaurants, serviced apartments and offices, and one of Indias largest convention facilities the Jio World Convention Centre. The Centre opened to the public with the Jio World Convention Centre and the Fountain of Joy at Dhirubhai Ambani Square in early 2022. The Jio World Centre is strategically located in Mumbais vibrant business and cultural hub of Bandra Kurla Complex. This centre has been developed with an international design vocabulary, while honouring the culture and spirit of India. A. JOB PURPOSE Supports the leadership in executing sales strategy and planning. The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves or exceeds assigned sales target for JWCC. Mentor sales associates. B. JOB ACCOUNTABILITIES Assist Head/Deputy Head of Sales in planning and strategy execution. Solicit, book, and develop local group business. Collaborate with management to create and implement sales plans targeting revenue, customers, and market growth. Support selling, promotion implementation, and follow-through. Ensure adherence to Customer Service and Brand Standards. Manage operational aspects of booked business (proposals, contracts, correspondence). Verify seamless turnover from sales to operations and maintain service quality. Lead reactive and proactive group sales efforts. Monitor and resolve guest issues arising from sales, coordinating with property leadership. Build and strengthen relationships with existing and new customers through sales calls, events, and community engagement. Manage relationships with key internal and external stakeholders. Provide effective handovers to event planning teams for smooth customer experiences. Responsible for sales generation of high-end banquets and conventions. Prepare proposals and understand catering contracts in detail. Participate in road shows, exhibitions, and sales calls to generate new business and close deals. Identify new business aligned with market trends, customer needs, and competitor analysis. Maintain deep understanding of MICE, weddings, associations, and PCO segments. Deliver exceptional customer service to enhance loyalty and satisfaction. Set a positive example in guest relations and gather customer feedback. C. SKILLS/COMPETENCIES REQUIRED Strong sales strategy development and problem-solving skills. Persuasive communication and effective sales call facilitation. Sales coaching and leadership abilities. Ability to analyze sales opportunities using economic and industry data. Team collaboration to achieve goals. Experience managing large-scale events, including high-profile weddings and conventions. Proficient hospitality sales knowledge with strong negotiation skills. Solid business acumen and operational management. Competent with MS Office and sales software (Opera, Delphi, Micros). Good mathematical reasoning for work-related problem-solving. D. QUALIFICATIONS Bachelors degree in Hotel Management, Business Administration, or related field (essential). Preferred - Postgraduate qualification in Sales & Marketing E. EXPERIENCE 8-10 years in hotel hospitality or events sales. 3-4 years in managerial roles. Prior sales experience in convention centers or exhibitions is advantageous.