Medical Coordinator

Job Summary:

The Medical Coordinator plays a crucial role in ensuring the smooth and efficient operation of medical services. This position involves coordinating patient care, managing medical records, scheduling appointments, and acting as a liaison between patients and HCP. The Medical Coordinator is responsible for maintaining accurate and up-to-date information, facilitating communication, and providing administrative support to optimize patient outcomes.

Responsibilities:

* Patient Coordination:

* Coordinate patient appointments, referrals, and follow-up care.

* Serve as a primary point of contact for patients, addressing inquiries and concerns in a professional and empathetic manner.

* Assist patients with navigating healthcare services and resources.

* Ensure timely and accurate communication of patient information to relevant medical staff.

* Medical Records Management:

* Maintain accurate and confidential patient medical records, both electronic and physical.

* Organize and manage medical documentation, including test results, reports, and correspondence.

* Scheduling and Administrative Support:

* Schedule and coordinate medical appointments, procedures, and tests.

* Communication and Liaison:

* Facilitate communication between patients, medical staff, and external stakeholders, such as insurance companies and other healthcare providers.

* Coordinate communication with pharmacies.

* Act as a liaison between patients and medical staff to ensure seamless care coordination.

* Provide clear and concise information to patients regarding their care.

* Compliance and Quality Assurance:

* Ensure compliance with all relevant healthcare regulations and standards.

* Participate in quality improvement initiatives to enhance patient care and operational efficiency.

* Maintain knowledge of current medical procedures and terminology.

Qualifications:

* Bachelor's degree in healthcare administration, nursing, or a related field (preferred). Associate's degree and relevant experience may be considered.

* Proven experience in a medical coordination or healthcare administrative role.

* Strong knowledge of medical terminology, procedures, and healthcare regulations.

* Excellent organizational, communication, and interpersonal skills.

* Proficiency in Microsoft Office Suite.

* Ability to handle sensitive information with confidentiality and discretion.

* Strong problem-solving and critical-thinking skills.

* Strong customer service skills.

Preferred Qualifications:

* Graduation

* Experience in working with medical field

Job Type: Full-time

Pay: ₹12,000.00 - ₹25,000.00 per month

Work Location: In person