Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Manager - PAS WKFA - NAT - CNS - PC - Workforce Advisory EY

9.0 - 13.0 years

0 Lacs

hyderabad, telangana

On-site

As a global leader in assurance, tax, transaction and advisory services, EY is dedicated to hiring and developing passionate individuals to contribute to building a better working world. EY believes in providing a culture that offers training, opportunities, and creative freedom to help individuals grow professionally. The organization focuses not only on your current abilities but also on your potential for growth. Your career at EY is yours to shape, with limitless possibilities and enriching experiences that will guide you towards becoming the best version of yourself. The opportunity available is for the position of Manager-NAT-PAS WKFA-CNS in Workforce Advisory at Hyderabad. As a member of the PAS team, your role will involve supporting the design and implementation of HR operating models and organizational structures, enhancing HR process efficiency, managing people risks, facilitating change efforts for successful organizational transitions, and advising on challenges related to mergers, acquisitions, divestitures, and carve-outs. Key responsibilities for this role include providing high-quality services that surpass client expectations, collaborating with clients to align project objectives with strategic business goals, effectively communicating client expectations to the EY team, taking ownership of project deliverables, assisting in project delivery, supporting Market building and Business Development Activities, and displaying strong managerial, organizational, analytical, and communication skills. To qualify for this role, you must possess a postgraduate degree, preferably an MBA or PGDM from a Tier 1 B School, along with 9-12 years of post-MBA experience in an HR role, including consulting experience. EY is looking for individuals who can work collaboratively across various client departments, address issues and problems practically, deliver insightful solutions, and demonstrate agility, curiosity, mindfulness, positive energy, adaptability, and creativity. EY values its employees and offers a personalized Career Journey, access to career frameworks, and opportunities for skills development and learning. The organization is committed to being an inclusive employer, focusing on achieving a balance between delivering excellent client service and supporting employee career development and well-being. If you meet the criteria outlined above and are interested in contributing to building a better working world with EY, we encourage you to apply for this position and join our team.,

Posted 2 weeks ago

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Area Service Field Manager Kia India

3.0 - 7.0 years

0 Lacs

haryana

On-site

As a Dealer Workshop Management professional, you will be responsible for monitoring and guiding dealer workshops to ensure operational efficiency, manpower productivity, and workshop infrastructure meet the required standards. You will play a key role in ensuring adherence to Kias service processes, SOPs, and standards, along with conducting regular audits and performance reviews of service dealerships. In terms of Customer Experience Enhancement, your focus will be on driving CSI (Customer Satisfaction Index) & NPS (Net Promoter Score) improvements through dealer support. You will be expected to handle escalated customer complaints, analyze root causes, and provide effective resolution strategies. Additionally, you will support dealers in managing customer retention and loyalty programs to enhance overall customer satisfaction. Service KPI Monitoring will be a crucial aspect of your role, where you will track key performance indicators such as revenue, labor utilization, job mix, parts-to-labor ratio, warranty costs, etc. Identifying performance gaps and providing necessary training or process corrections to improve these metrics will be part of your responsibilities. Technical Support & Training will also be a core component of your job, involving coordination with the technical team for complex issues and providing support to dealers in field fixes. Conducting regular on-site training and knowledge-sharing sessions for dealer service teams will be essential for ensuring continuous improvement in service quality. You will also be responsible for monitoring warranty claims, evaluating claim trends, and ensuring compliance with corporate policies related to Warranty and Policy Compliance. Supporting in the implementation of field actions, service campaigns, and recalls will be crucial to maintain high service standards. Lastly, your role will involve providing valuable Market Feedback and Reporting to the Head Office on product performance, recurring issues, and regional trends. Submitting monthly reports on dealer performance and field activities will help in tracking progress and identifying areas for improvement.,

Posted 1 month ago

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