Managing Partner

Job Summary

• Responsible for productivity of the Agency Office
• Agent Recruitment and Development
• Attaining sales goals, delivering exceptional customer service, and growing the offices revenues YoY

Key Responsibilities/ Key Deliverables

• To meet the revenue targets for the Branch
• To track the productivity measures as per the GPA Premium per agent , case rate , persistency, Paid cases per agent , CSG Calls , Retention Rate and annual WFYPstandards.
• To identify ,interview and select new Agency Development Managers
• Conduct weekly performance review (PRP) for ADMs
• To ensure retention of FLS by formulating their development plans , meeting their training needs and communicating with them on a regular basis .
• Maximise Profitability by utilizing Protection Sales and Cross-Sell
• Monitoring Employee parameters like Overall ADM meeting WFYP Standards and New ADM Success
• Supervise the activity plan of ADM & Agents to ensure that these are fulfilled as per the desired standards
• To ensure that all FLS and Agents under supervision perform as per the company s rules and regulations
• Taking care of Customer parameters in the shape of 13th & 25th month persistency
• Taking care of MTD Active agent Manmonths

Measures of Success

• GPA
• AFYP
• Case Active Rate
• Recruitment (ADM/Agent/AM)
• Retention (ADM/Agent/AM)
• Variable - AAP/AM Plan Achievement (Recruitment/Sales)
• Cross Sell plan ach.
• Super Star Agent plan ach.
• Persistency
• Over All ADM meeting WFYP stds
• ADM Promotions

Job Specifications

Education & Experience

• Graduate preferably with an MBA

• 7-10 years of experience in sales and sales management ,recruitment , supervision and development of people

• Should have local market exposure and experience in process driven ,quality sales system organizations

Knowledge & Skill Matrix

• Familiarity with local market
• Skills in recruitment, supervision & development of teams
• Result orientation
• Strong network
• Demonstrated ability in leading people
• Achievement Orientation