Manager/Senior Manager Assessments and Content Operations

Firstsource

8 - 12 years

7 - 16 Lacs

hyderabad

Posted:1 week ago| Platform:

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Skills Required

k-12 e-learning content management learning and development content designing knowledge management content development

Work Mode

Hybrid

Job Type

Full Time

Job Description

Job Summary

Manager/Senior Manager

Key Responsibilities

Lead and manage the Assessment Operations team of 80100 employees in India.
Oversee day-to-day operations, ensuring high-quality and timely delivery of tasks.
Collaborate with US counterparts to align processes, share best practices, and ensure smooth coordination across geographies.

Drive process improvements, standard operating procedures (SOPs), and efficiency initiatives

Required skills and Education Qualification

Postgraduate degree in Education, Management, or a related academic field.
1012 years of relevant experience in academia, assessments, or large-scale operations.
Proven experience in P&L ownership, financial planning, and account management.
Strong track record of leading large teams (80100 employees or more).
Experience working with US or global stakeholders in a cross-cultural environment.
Strong leadership, analytical, and stakeholder management skills.

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