Description/Role: We are seeking a highly skilled and experienced Quality Assurance Executive to join our team in the cosmetics industry. The ideal candidate will have a strong background in quality assurance, with at least 5 years of experience in the cosmetics sector. This role involves ensuring that all products meet the highest quality standards and comply with regulatory requirements. KEY DELIVERABLES/ RESPONSIBILITIES Conduct in-process quality assurance checks in the manufacturing area.Perform analytical tests and inspections on products during production.SOP Preparation, Verify compliance with SOPs and regulatory guidelines.Knowledge on process, cleaning validation. Protocol and reportingTo training plant / office on SOPs/GMP/ ProcessAQL Sampling and reportingDocument quality assurance findings and report deviations.Collaborate with production staff to address and rectify quality issues.Review batch records for adherence to quality standards.Assist in the investigation and resolution of quality-related incidents. SKILLS: a. Good communication and Experience in a Personal care / Cosmetics , pharmaceutical or biopharmaceutical industry.b. Knowledge of GMP regulations, and quality assurance practices.c. Strong attention to detail and analytical skills.d. Excellent documentation, computer skills (Excel, Word) and communication skills.e. A ERP/ SAP /LIMS / Any software driven system knowledge is advantage. f. ability to work effectively in a team-oriented environment.

Job Overview: Oversee and manage daily activities of Accounts Payable , Receivable ,Maintain financial records, Resolve discrepancies and implement efficient processes by ensuring compliance with relevant regulations. Key Responsibilities: 1. Accounts Payable Management: - Oversee the accounts payable process, ensuring timely and accurate processing of invoices, payments, and vendor reconciliations. - Maintain relationships with vendors and resolve any discrepancies or issues promptly. - Ensure compliance with company policies and procedures for all payments. - Processing of Foreign remittances. 2. Accounts Receivable Management: - Manage the accounts receivable process, including billing, collections, and customer account reconciliations. - Monitor aging reports and ensure timely collection of outstanding receivables. - Work closely with the sales team to resolve any invoicing or payment issues. 3. Statutory Compliance: - Ensure timely and accurate filing of statutory returns, such as GST, TDS, and other applicable taxes. - Stay updated with changes in tax laws and regulations, ensuring the company's compliance with all statutory requirements. - Coordinate with external auditors and ensure smooth completion of statutory audits. - Managing the insurance renewals for the organization. 4. General Ledger Accounting: - Assist in the preparation of monthly, quarterly, and annual financial statements. - Ensure accurate and timely closing of accounts, including journal entries and reconciliations. - Monitor and analyze accounting data to produce financial reports. 5. Team Collaboration: - Work closely with the finance team and other departments to support financial decision-making. - Provide guidance and support to junior accounting staff as needed

Roles and ResponsibilitiesManage inventory levels, track stock movements, and maintain accurate records using advanced excel skills.Coordinate packing activities to ensure timely delivery of products to customers.Prepare reports on procurement processes, including vendor management and material sourcing.Utilize power point presentation skills to create informative presentations for stakeholders.Collaborate with cross-functional teams to resolve issues related to packaging and procurement.

Job Overview:The Assistant Manager - Key Accounts will be responsible for managing and growing existing key accounts, identifying new business opportunities, and developing strategic relationships with key clients. The role requires a strong understanding of the industry, excellent communication and negotiation skills, and the ability to work closely with cross-functional teams. Key Responsibilities:1. B2B Order ProcessingScreen all purchase orders for MRP, tax, margin, and HSN codes.Manage B2B purchase orders with efficient coordination with warehouses to ensure timely dispatch.Ensure timely stock dispatch from warehouses to partners.Communicate daily with warehouse teams regarding sales order creation, return management, and purchase order dispatch TAT.2. Vendor ManagementMaintain strong relationships with vendors and follow up on POs regularly.Coordinate PO appointment requests from multiple warehouses.Track GRN (Goods Receipt Note) reports and follow up on inwarding, GRNs, and rejections with over 20 warehouse SPOCs.Ensure manual appointment requests for every PO from each warehouse and confirm delivery within the provided slot dates.Manage multiple follow-ups with partners during MRP changes to revise POs based on stock availability at warehouses.3. MIS Reporting & UpdatesPrepare and share daily MIS reports for B2B partners.Conduct sales vs. stock analysis for different partners.Track and update MRP revisions in collaboration with IT, SCM, and warehouse teams to prevent PO shortfalls.Coordinate with warehouse and SCM teams for new product launches and new size additions to ensure timely PO fulfillment.Qualifications & Skills: Bachelors degree in supply chain, Business Administration, or a related field.2-4 years of experience in B2B operations, supply chain, or order management.Strong understanding of purchase order management, vendor coordination, and warehouse operations.Proficiency in Excel and MIS reporting.Excellent communication and stakeholder management skills.Ability to multitask and work in a fast-paced environment.

ROLEWe are seeking a strategic, data-driven Retention Marketing Expert to join our marketing team. In this role, you will be responsible for developing and executing retention strategies aimed at increasing customer loyalty, reducing churn, and improving lifetime value (LTV). You will leverage data analytics and customer insights to create personalized retention campaigns, build strong relationships with customers, and ensure seamless experiences across multiple touchpoints. This role requires someone with a strong background in CRM, email marketing, customer segmentation, and lifecycle marketing, with hands-on experience using Various CRM and Marketing Automation tools.Key Responsibilities:Strategy Development: Develop and implement CRM strategies, including segmentation, personalization, and automation, to enhance customer engagement, retention, and lifetime value.Customer Journey Mapping: Analyze the customer journey and identify touchpoints where CRM efforts can enhance the overall experience.Email Marketing: Lead the email marketing efforts, including planning, designing, executing, and analyzing email campaigns to optimize open rates, click-through rates, and conversions.Push Notifications and SMS: Develop and execute push notification and SMS campaigns, ensuring relevant and timely messages that drive user engagement and conversions.A/B Testing: Implement A/B testing and conduct post-campaign analysis to refine CRM strategies, continually improving performance.- Customer Service Management - Develop and implement customer service strategies- Ensure timely resolution of customer issues- Analyze customer feedback and metricsPlan and execute multichannel retention campaigns including email, SMS, Whatsapp, push notifications, and in-app messages to drive repeat purchases and subscription renewals.- Data-Driven Insights: Utilize data analytics to identify key drivers of churn, segment customers, and measure the effectiveness of retention efforts. Provide actionable insights to optimize campaigns.- Customer Segmentation & Personalization: Leverage customer data and behavior to create segmented, personalized marketing campaigns that speak directly to specific customer needs and preferences - Cross-Functional Collaboration: Work closely with product, marketing, creative, customer support, and other teams to align retention strategies with overall business goals, ensuring a seamless customer experience. - Churn Prevention & Win-Back Campaigns: Develop targeted campaigns to prevent churn and re-engage lapsed customers through personalized communication, special offers, and loyalty programs.- A/B Testing & Optimization: Design and implement A/B tests to continually optimize retention strategies, focusing on open rates, conversion rates, and customer satisfaction metrics.- Reporting & KPIs: Monitor key retention KPIs such as churn rate, customer retention rate, LTV, and customer satisfaction (NPS). Regularly present performance metrics and insights to senior leadership.- Technology & Tools: Utilize CleverTap and other marketing automation platforms, CRM systems, and analytics tools (e.g. CleverTap Journeys, Google Analytics) to design, implement, and measure retention campaigns.CRM Tools/Vendor Collaboration: Work closely with CRM vendors, to maximize the efficiency and effectiveness of CRM efforts and drive new initiatives. Should have strong knowledge in using e-CRM platforms. Cost and Revenue Attribution: Monitor and analyze cost and revenue generated from CRM campaigns, ensuring a clear understanding of the ROI for each initiative.Enhance And Monitor The Brands VisibilityWork with creative/in-house agency to create, develop and manage content for brands online presence. Performing ad-hoc SEO audits and analysis to validate the content plan and approach. Identify and curate existing relevant content in line with the brand sense of purpose.Create compelling and engaging brand content on social and e-retailer platforms which will attract viewers as well as amplification and interaction through social sharing.Qualifications:Minimum of 5-10years of experience in digital marketing, CRM, email marketing, customer service or related roles. Proven track record of successfully developing and executing digital and CRM strategies that resulted in increased customer engagement and revenue. Strong analytical and data-driven mindset. Exceptional communication and project management skills. Team player with the ability to collaborate cross-functionally.

Key Responsibilities:- Store Layout & Display Design:Oversee the arrangement of retail displays, ensuring an aesthetically pleasing environment that reflects the brands ethos. Ensure displays are organized as per the VM guidelines, attracting attention and encouraging purchase.- Brand Consistency: Ensure visual merchandising standards across all retail locations, maintaining consistency with the Kama Ayurveda brand guidelines, and adapting to the nuances of different store formats (flagship, beauty, pop-up, etc.).- Team Training:Mentor the store teams, providing guidance and support in executing visual plans. Conduct regular training on visual merchandising best practices, ensuring teams have a clear understanding of brand standards.- Collaboration with Marketing & Retail Teams:Work closely with the marketing team to align visual merchandising with promotional campaigns, ensuring that in-store displays and window highlight new products/campaigns and offers.- Accounts and Warehouse Management: Review VM expenses regularly and ensuring verdor payments are processed on time. Coordinating and visiting warehouse to maintain VM props list and requirements.Qualifications:- Bachelor’s degree in Visual Merchandising, Fashion Design, Interior Design, or a related field.- Minimum of 2-4 years of experience in visual merchandising, preferably within luxury, lifestyle, or beauty sectors.- Strong creative and aesthetic sensibility with an eye for detail and design.- Proven experience in designing and implementing visual displays that drive customer engagement and sales.- Strong team management skills, with experience training and guiding junior staff.- Excellent communication and collaboration skills to work across cross-functional teams.- Ability to work in a fast-paced environment, managing multiple projects simultaneously.- Knowledge of Adobe Creative Suite or other design software is a plus. - Sketch Up software is a must