Manager - Service Delivery & Management

About The Company

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Job Title

Service Delivery SpecialistThe leading Managed Security Services (Cybersecurity) organization, Tata Communication Limited, has an immediate job opportunity for

Service Delivery Specialist (SME) Proxy ZIA, ZPA and ZDX

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The

SME Proxy & Infrastructure Security

is an experienced professional who has expertise in managing security solutions around Proxy & other infrastructure security such as UTM, IPS, etc;Technically leads large security project implementations with the support of a Project ManagerPossesses extensive experience in Proxy Implementation and Administration (Zscaler, Netskope, Prisma PA etc.)Serves as highest escalation point and SME within the team for customer implementation in respective technology vertical; Groom the team members with implementation best practices and develop them to become SMEsExperienced in Cloud Firewall, DLP, CASB deployment; Advance firewall features which includes Malware protection.Derives/reviews detailed Installation, Migration & configuration approach and service rollout for respective technology-based security solutionsHandles Security solution implementation strategically and tactically depending on the customer needWorks effectively under pressure to prioritize project and BAU tasks according to need/criticality.Quickly grasps the network design, application/infrastructure security concepts, techniques, technologies, and toolsContributes in developing and maintaining optimal network performance, enforcing security measures and establishing good working relationship with the senior management and clients in order to facilitate a long term technological direction and vision.Effectively communicates (writing, speaking and presenting) and oversees the adherence of security policy and procedure, as well as handles internal & external escalations through the project implementationExcellence in technical documentation requirements such as migration plan, High Level & Low Level Design document, etc.,Has good exposure to process and updated on recent development in security technology landscape

Preferred Certifications

• Certifications from Proxy OEM (Zscaler Delivery Specialist, Netskope and Prisma PA and Blue Coat)
• ZIA & ZPA Delivery Specialist, NSK 100, 200 and 300