17 Malware Protection Jobs

Level -L2+L3 Ticket Management: Log all MAC-related issues and requests via Email, Calls, Web on SNOW ITSM Portal Categorize and prioritize tickets appropriately Assign tickets to correct assignment groups and perform First Time Resolution (FTR) Timely follow-ups on pending tickets in the ITSM tool bucket Update tickets with resolution remarks and proper categorization User Onboarding & Inventory: Execute JAMF MAC enrollment process for end-to-end onboarding of users on MacBook Publish MAC inventory dashboard monthly Customer Service & Escalation: Demonstrate effective customer service handling skills in fluent English Follow escalation matrix for resolving pending/ageing/urgent incidents an...

Level -L2+L3 Ticket Management: Log all MAC-related issues and requests via Email, Calls, Web on SNOW ITSM Portal Categorize and prioritize tickets appropriately Assign tickets to correct assignment groups and perform First Time Resolution (FTR) Timely follow-ups on pending tickets in the ITSM tool bucket Update tickets with resolution remarks and proper categorization User Onboarding & Inventory: Execute JAMF MAC enrollment process for end-to-end onboarding of users on MacBook Publish MAC inventory dashboard monthly Customer Service & Escalation: Demonstrate effective customer service handling skills in fluent English Follow escalation matrix for resolving pending/ageing/urgent incidents an...

Level -L2+L3 Ticket Management: Log all MAC-related issues and requests via Email, Calls, Web on SNOW ITSM Portal Categorize and prioritize tickets appropriately Assign tickets to correct assignment groups and perform First Time Resolution (FTR) Timely follow-ups on pending tickets in the ITSM tool bucket Update tickets with resolution remarks and proper categorization User Onboarding & Inventory: Execute JAMF MAC enrollment process for end-to-end onboarding of users on MacBook Publish MAC inventory dashboard monthly Customer Service & Escalation: Demonstrate effective customer service handling skills in fluent English Follow escalation matrix for resolving pending/ageing/urgent incidents an...

Level -L2+L3 Ticket Management: Log all MAC-related issues and requests via Email, Calls, Web on SNOW ITSM Portal Categorize and prioritize tickets appropriately Assign tickets to correct assignment groups and perform First Time Resolution (FTR) Timely follow-ups on pending tickets in the ITSM tool bucket Update tickets with resolution remarks and proper categorization User Onboarding & Inventory: Execute JAMF MAC enrollment process for end-to-end onboarding of users on MacBook Publish MAC inventory dashboard monthly Customer Service & Escalation: Demonstrate effective customer service handling skills in fluent English Follow escalation matrix for resolving pending/ageing/urgent incidents an...

Level -L2+L3 Ticket Management: Log all MAC-related issues and requests via Email, Calls, Web on SNOW ITSM Portal Categorize and prioritize tickets appropriately Assign tickets to correct assignment groups and perform First Time Resolution (FTR) Timely follow-ups on pending tickets in the ITSM tool bucket Update tickets with resolution remarks and proper categorization User Onboarding & Inventory: Execute JAMF MAC enrollment process for end-to-end onboarding of users on MacBook Publish MAC inventory dashboard monthly Customer Service & Escalation: Demonstrate effective customer service handling skills in fluent English Follow escalation matrix for resolving pending/ageing/urgent incidents an...

Level -L2+L3 Ticket Management: Log all MAC-related issues and requests via Email, Calls, Web on SNOW ITSM Portal Categorize and prioritize tickets appropriately Assign tickets to correct assignment groups and perform First Time Resolution (FTR) Timely follow-ups on pending tickets in the ITSM tool bucket Update tickets with resolution remarks and proper categorization User Onboarding & Inventory: Execute JAMF MAC enrollment process for end-to-end onboarding of users on MacBook Publish MAC inventory dashboard monthly Customer Service & Escalation: Demonstrate effective customer service handling skills in fluent English Follow escalation matrix for resolving pending/ageing/urgent incidents an...

Level -L2+L3 Ticket Management: Log all MAC-related issues and requests via Email, Calls, Web on SNOW ITSM Portal Categorize and prioritize tickets appropriately Assign tickets to correct assignment groups and perform First Time Resolution (FTR) Timely follow-ups on pending tickets in the ITSM tool bucket Update tickets with resolution remarks and proper categorization User Onboarding & Inventory: Execute JAMF MAC enrollment process for end-to-end onboarding of users on MacBook Publish MAC inventory dashboard monthly Customer Service & Escalation: Demonstrate effective customer service handling skills in fluent English Follow escalation matrix for resolving pending/ageing/urgent incidents an...

Level -L2+L3 Ticket Management: Log all MAC-related issues and requests via Email, Calls, Web on SNOW ITSM Portal Categorize and prioritize tickets appropriately Assign tickets to correct assignment groups and perform First Time Resolution (FTR) Timely follow-ups on pending tickets in the ITSM tool bucket Update tickets with resolution remarks and proper categorization User Onboarding & Inventory: Execute JAMF MAC enrollment process for end-to-end onboarding of users on MacBook Publish MAC inventory dashboard monthly Customer Service & Escalation: Demonstrate effective customer service handling skills in fluent English Follow escalation matrix for resolving pending/ageing/urgent incidents an...

Level -L2+L3 Ticket Management: Log all MAC-related issues and requests via Email, Calls, Web on SNOW ITSM Portal Categorize and prioritize tickets appropriately Assign tickets to correct assignment groups and perform First Time Resolution (FTR) Timely follow-ups on pending tickets in the ITSM tool bucket Update tickets with resolution remarks and proper categorization User Onboarding & Inventory: Execute JAMF MAC enrollment process for end-to-end onboarding of users on MacBook Publish MAC inventory dashboard monthly Customer Service & Escalation: Demonstrate effective customer service handling skills in fluent English Follow escalation matrix for resolving pending/ageing/urgent incidents an...

Level -L2+L3 Ticket Management: Log all MAC-related issues and requests via Email, Calls, Web on SNOW ITSM Portal Categorize and prioritize tickets appropriately Assign tickets to correct assignment groups and perform First Time Resolution (FTR) Timely follow-ups on pending tickets in the ITSM tool bucket Update tickets with resolution remarks and proper categorization User Onboarding & Inventory: Execute JAMF MAC enrollment process for end-to-end onboarding of users on MacBook Publish MAC inventory dashboard monthly Customer Service & Escalation: Demonstrate effective customer service handling skills in fluent English Follow escalation matrix for resolving pending/ageing/urgent incidents an...

You will be responsible for installing, configuring, and maintaining network hardware and software, including routers, switches, firewalls, servers, workstations, and other network devices. You will also work with network operating systems such as Windows Server and network management software. As part of your role, you will monitor network performance, troubleshoot issues, and identify and resolve network problems like outages, slow performance, and security breaches. It will be your responsibility to proactively maintain and optimize network health, manage user accounts, and access permissions. You will create, delete, and modify user accounts, as well as assign appropriate access levels t...

The ideal candidate for the position of EUC Architect should possess a minimum of 10 years of experience in the IT industry, with at least 5 years at an Architect level, preferably in the resource/manufacturing sector. A key requirement for this role is excellent experience in writing RFPs on Technical and creating Solution Architecture. Additionally, the candidate should have a proven track record of operating and supporting EUC technologies in a large, multi-national enterprise. Strong analytical and decision-making skills are essential for this role, along with the ability to project solutions effectively using PowerPoint. A good understanding of ITIL and related processes is preferred, a...

We are looking for a Sr. System Engineer to maintain, upgrade and manage our software, hardware and networks. Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users. Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently. Responsibilities - Provide technical support for both hardware and software issues our users encounter - Manage the configuration and operation of client-based computer operating systems - Monitor the system daily and respond immediately to security or usability concerns - Create a...

Transorze Solutions is a reputed training institute that has been offering world-class training in skill development courses since 2010. As training partners of National Skill Development Cooperation (NSDC) and Deen Dayal Upadhyaya Grameen Kaushalya Yojana (DDU-GKY), under the Ministry of Skill Development and Entrepreneurship and Ministry of Rural Development respectively, we are committed to excellence. Additionally, we are proud to be ISO 9001-2015 Certified. As a Technical Support Specialist at Transorze Solutions, you will be responsible for providing technical support for both hardware and software issues. Your duties will include managing the configuration and operation of computer op...

Evaluate the cyber security functionalities of product and improve the security posture. Work for fulfilling security compliance requirements for the products. Perform Threat modeling/ Security assessment for products Perform product hardening, to allow only necessary function for products operation. Cybersecurity functionality verification on control system components Participate in Vulnerability handling of the products competencies Good understanding of cybersecurity principles like cyber security architecture, defense in depth, default deny, least privilege, compartmentalization, privileged initiation, AAA, etc. Good understanding of cyber security controls like; IDS/IPS (host and networ...

Your Responsibilities: Evaluate the cyber security functionalities of product and improve the security posture. Work for fulfilling security compliance requirements for the products. Perform Threat modeling/ Security assessment for products Perform product hardening, to allow only necessary function for products operation. Cybersecurity functionality verification on control system components Participate in Vulnerability handling of the products Your Background: Bachelor s or Post Graduate Degree in Engineering 2 to 6 years of experience in cybersecurity Good understanding of cybersecurity principles like cyber security architecture, defense in depth, default deny, least privilege, compartmen...

Monitor all theendpoint ,Network ,Cloudand application security incidents. As SOC teammember ,perform the basic investigation and all the security incidents and document the evidence. Performing Security controls health & Compliance check. Adhere to shift timings and provide uninterrupted 24/7 monitoring. Properly share shift handovers, updating the next shift on ongoing incidents and activities. Respond to all security incidents withinaSLA period Resolve incidents assigned to the shift promptly and escalate to theSeniorteam when necessary. Work across all categories of incidents withoutlimitingto specific types. Follow the incident handling as per the documentedSOP. Complete and close all a...