Manager -SCM, Master Data & Process Transformation

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Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

About Role:

The Manager, Master Data & Process Transformation will own the strategy, design, and execution of supply chain master data and process transformation for procurement and sourcing. The role demands deep experience in supply chain operations, strong people leadership, and the ability to influence senior stakeholders using data-driven insights. The Manager will drive process optimization, automation, and governance of master data with a strong focus on enabling strategic decisions in procurement, sourcing, and category management.

Role & responsibilities

Strategy & Leadership in Process Transformation

• Define and own the roadmap for supply chain data and process transformation initiatives for procurement, sourcing, and category management.
• Analyze existing end-to-end processes to identify structural improvement opportunities and drive strategic changes to improve cost, speed, and compliance.
• Lead, coach, and develop a team of specialists/analysts; allocate resources, prioritize work, and review deliverables to ensure high-quality outcomes.
• Establish and standardize master data models and processes (supplier, item, contract, and related attributes) to support global procurement and sourcing.

Reporting, Governance, and Oversight

• Lead the design and implementation of Power BI/Excel dashboards for executive-level analytics, insights, and business metrics across procurement and inbound supply chain.
• Own the governance model for critical procurement metrics, including cadence, definitions, and alignment with finance and category teams.
• Drive transformation and centralization of reporting with a strong focus on automation, data integrity, and auditability.
• Own procurement master data quality KPIs and governance processes, ensuring consistency across systems (e.g., SAP/Oracle) and regions.

Advanced Stakeholder & Team Management

• Act as the primary point of contact for global and regional procurement, category management, and sourcing leaders on master data and reporting topics.
• Align transformation projects with business priorities; provide regular updates to senior leadership on progress, risks, and impact.
• Promote effective collaboration and communication across global teams; facilitate workshops and steering meetings to harmonize processes and standards.
• Influence stakeholders to adopt standardized processes, data definitions, and tools, balancing global governance with local business needs.

Technical Competencies & Advanced Analytics

• Oversee the use of Excel, ERP, Power BI, and other tools for scalable enterprise reporting and analytics.
• Lead advanced analytical initiatives such as spend segmentation, addressable vs. contracted spend, supplier consolidation opportunities, and cost benchmarking across suppliers/regions.
• Sponsor and guide automation and system-integration efforts to reduce manual work and improve data reliability.
• Champion digital and analytics innovation in supply chain reporting and master data (e.g., standardization, data quality rules, exception management, and workflow).

Qualifications

• Masters or Bachelors degree from an accredited institution.
• 10+ years’ experience in supply chain or manufacturing, with significant exposure to data/process transformation, procurement, sourcing, and category management.
• Strong understanding of supply chain management and master data governance processes, especially for procurement.
• Proven experience managing teams and leading complex projects or programs in a global environment.
• Hands-on experience with procurement analytics, sourcing projects, category management, and procurement master data quality initiatives.
• Proficiency in Microsoft Excel and PowerPoint; experience with Power BI and ERP systems such as SAP/Oracle strongly preferred.
• Excellent verbal and written communication, interpersonal, and stakeholder management skills, with the ability to influence senior leaders.
• High learning agility, accountability, and the ability to work effectively with cross-functional and cross-regional teams.
• Demonstrated track record of driving transformation, simplifying complex data landscapes, and delivering measurable business impact.