Manager

8# We Are Hiring #

For HINJEWADI PHASE - III location

MANAGER (CRM) - TL

Experience - 8-15 years in Real Estate company

Individuals with a degree and good experience of well know brand are eligible to apply.

JOB DISCRIPTION DETAILS-

# Develop & execute customer relationship management campaigns to increase customer loyalty

# Prepare a set of universal customer relationship procedures & apply them at every level of the company

# Analyze customer behavior and measure their impact on business outcomes to update strategies

# Maintain smooth communication with customers and promptly reply to their queries

# Respond and resolve customer complaints quickly and efficiently

# Divide customers into different classes based on common characteristics like demographics or behaviors and personalize the approach effectively

# Run effective promotional activities to optimize sales growth and customer retention

# Use existing customer data to gain new leads and potential customers

# Understand previous customer attitudes to better engage current customers

# Identify new and more cost- efficient communication channels with customers

# Identify the most efficient customer interaction approaches & prioritize them accordingly

# Keep customers updated about the latest collections & special offers in order to increase sales

# Adopt new trends & strategies to expand the customer base such as upselling and cross-selling

# Coordinate different departments in terms of their customer interactions and establish a way to increase the level and effectiveness of their cooperation

# Notify admins and upper management about all the execution plans & required changes

# Monitor direct competitors of the company and find out how they handle customer relationships

You can Contact on- 7038001031

E mail ID- hr@ramagroupindia.com

Thanks & Regards,

Human Resource Department,

Rama Group.