Manager PVT

Mahindra Finance

5 - 6 years

5 - 6 Lacs

ratnagiri maharashtra india

Posted:7 hours ago| Platform: Foundit logo

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Skills Required

six sigma customer care root cause analysis mis reporting data analysis

Work Mode

On-site

Job Type

Full Time

Job Description

Responsibilities Key Deliverables

Resolution of Customer complaints in Brakes, Steering
wheels front Axle aggregates by follwing the QC Story or Six sigma Problem solving methodlogy
Warranty failure reduction ( IPTV/FPV/RPT) of respective parts
Warranty cost reduction (CPUcost per Unit)
Field visits Joint analysis at field along with customer care supplier for issue resolution
Generate MIS Dashboard on Part Receipts in SAP for Parts Turn around time, Vendor Recovery Scrap recovery
Coordinate with Suppliers for failure analysis and generate reports
Weekly meeting with Customer Care for Return to Service parts Issues in WPAC operation
Issue resolution by discussion with Engg SSU/ SQE and ownership of corrective action implementation
Preferred Industries
Education Qualification
Bachelor of Engineering; Diploma in Engineering in Mechanical; Bachelor of Engineering in Mechanical; Diploma

General Experience

8 - 14 Years
E/ B Tech (Mechanical / Production / Automobile) Engg
12 18 Years Diploma in Mechanical / Production / Automobile Engg
Critical Experience
System Generated Core Skills
Data Analysis
Root Cause Analysis
MIS Reporting
Incident Management
Process Knowledge Manufacturing
Quality Assurance (QA)
Project Management
Overall Equipment Effectiveness (OEE)
Product Knowledge
SAP
Quality Internal Control
Product Knowledge -Vehicle System
Engineering Drawings
Problem Solving Tools Techniques
Quality Management System (QMS)
Business Statistics
Geometric Dimensioning Tolerancing (GDT)
ISO Quality Management
Manufacturing Techniques
Product Knowledge Aggregates
Computer Aided Design (CAD)
Auditing
Reliability Analysis
System Generated Secondary Skills

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