Manager, Product Development Core Payments (CORE)

5 - 10 years

5 - 10 Lacs

Posted:1 week ago| Platform: Foundit logo

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Skills Required

Product Management Analytical & Problem-Solving Skills Project Management KPI Reporting (Tableau/PowerBI) Data Analysis Stakeholder Management

Work Mode

On-site

Job Type

Full Time

Job Description

We are a customer facing product team who focuses on Customer experience & performance, performance KPI monitoring, data quality, and governance across the product.

The Role And Responsibilities

  • This role focuses on data, investigations, and monitoring for Mastercard authentication products.
  • Ownership of Global Authentication team product monitoring and dashboard strategy for both new build and product enhancements.
  • Perform the role of product/business owner to understand the customer needs and cater the requirements for reporting and monitoring solutions across the product teams.
  • Engage in all aspects of product lifecycle management including but not limited to product ideation, go to market, pricing, monitoring and optimization, and customer support.
  • Partner with major stakeholders around the globe to align major/complex enhancements.
  • Analyze and troubleshoot complex authentication processing scenarios and errors.
  • Partner with supporting teams to ensure world class performance and customer experience for authentication products.
  • Partner globally with Legal, Privacy, Franchise and Pricing teams to ensure products meet regulatory requirements.
  • Become subject matter expert on payment and ID&V authentication technologies.

Preferred Skillset

  • Strong preference for background in payment and ID&V authentication technologies.
  • Prior experience in Business Analysis, Product Owner/Developer, Product Management/Product Management Technical is strongly preferred.
  • Data analysis with a background in building KPIs and reporting required (Tableau or PowerBI experience preferred).
  • Strong Stakeholder Management Skills required
  • Ability to thrive in fast-paced environments; flexibility to handle rapidly changing scenarios in a regulated environment.
  • Ability to manage complex projects; successfully manage multiple responsibilities and tasks
  • Willingness to dive deep and learn about our technology, system structure, and rules
  • Strong analytical, data and problem-solving skills
  • Superior communications, presentation and interpersonal skills
  • Strong visual presentation skills, including data visualization and the ability to produce clear, compelling slides
  • Strong project management skills strong organization and task management is expected
  • Strong collaborator, ability to work cross-functionally
  • Ability to build and leverage relationships within and outside the organization to drive results
  • Ability to interact with varying levels of leadership across the organization and with internal and external clients; ability to lead and influence at all levels

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